Reviews
Write a reviewA couple seenagers
Having driven Chrysler Town and Country Vans for many years we were apprehensive when we learned they were no longer available. We looked at the Pacificas and am happy with the change. Just drove our new one home today.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review and loyalty to the Chrysler family. We are glad to read you are happy with your new Pacifica. Please let us know if we can help with anything else going forward. Thanks again!
Best service experience ever!
Serviced by car promptly at a fair price! Couldn't ask for more. Service advisor treated me with dignity and like I was his best customer and this was my first visit!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom, we are very happy to read that you had a great service visit and hope we can provide the same satisfaction on all future visits. Thank you for the review!
Best experience ever with an auto dealership....
When my 2016 Journey started stalling and running very rough, I had my auto towed to Coppus Motors. Turns out it was the best decision I had made in a long time. I was greeted as soon as I entered the service bay by two of the sharpest Service Advisers. I was surprised by the knowledge they both possessed and felt very confident that I had found the right place. As quickly as that happened I was taken to the car rental area and again I was treated like royalty! I was on the road in 15 minutes in a clean Chrysler 200. This was very late on a Friday afternoon and first thing Monday morning they called and asked if I had purchased some E-85 gas, which I hadn't, and determined that I purchased some "bad gas". They drained my tank and filled it with new gas and then ran it to get the new gas into the engine. Problem solved! Now comes the best part! The total bill for all their work and diagnoses plus the car rental was about half of what I expected, considering the fact that it took so little time. As a senior citizen, there are times we all feel we are taken advantage of because of our age. NOT HERE!! I have found a dealership that will work within my schedule and do outstanding work. I would highly recommend this dealership to anyone,anytime!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom, thank you so much for the review and recommendation. We really appreciate the time you put into writing such a detailed review of your experience. We couldn't be more pleased to hear that you were satisfied with your visit and would be happy to be of service to you again in the future if needed. Thanks again!
Great Service!
I always get the best and most professional service. I like the fact they they always make sure I get a ride and I get car wash tokens.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review, Angie. We appreciate the feedback on your service visits and are glad you've had positive experiences. Thanks again!
Mrs. Johnson
Scott did an awesome job getting me the jeep I wanted within the price range I wanted. No pressure to buy. It was a great experience! They have a customer for a long time now!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. Johnson, thank you for your time to leave a review. We are very glad to read you had a great experience and found just what you wanted. Please let us know if we can help with anything else going forward and enjoy your new Jeep. Thanks again!
Mercedes buying experience
Enjoyed my shopping experience for a gently used Mercedes E 350. Chris and Rod were very helpful no pressure tactics. Would highly recommend Coppus Motors to anyone.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve, thank you for the review and recommendation. We are glad to read that you had an enjoyable experience and really appreciate your business. Thanks again!
Awesome new 2018 compass
Barb and Whitey did awesome getting me a great lease within a few hours. I'm very happy with my purchase. Thanks Barb and Whitey!#
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, Shari. We are glad to read you are happy with your new Compass. Please let us know if we can help with anything else going forward. Thanks again!
Maintenance Manager
The repair was done promptly and my Jeep Grand Cherokee works like a new vehicle again! We love our Jeep and would not trade it for nothing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, we are very happy to read your vehicle is running like new again and that you love your Jeep. Thank you for leaving a review!
Fantastic
Recently bought my first new car from Coppus and today had an oil change. While I was there I was able to purchase very nice all weather floor mats, the parts employees were very helpful and prompt. I also had mentioned that my dog recently jumped on my car door resulting in a few scratches to the surface of the door . When my oil change was finished they had also taken care of the scratches. Everyone I encountered was very friendly and professional . I would recommend Coppus to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the review and recommendation! We are very pleased to read that you had a good experience and will work hard to make all future visits just as positive. Please let us know if we can ever help with anything else going forward. Thanks again!
Found dealer on-line
Was looking for a Mercedes Benz Matris. Found a program car (Demo) online at Coppus motors. Called them up and made the deal. Couldn't have been easier. Never did anything like that before. Got a great price, and it was everything as advertised. Was vary comfortable with the whole situation. Drove out 560 mile from New Your City area to pick up the Metris Van. They even gave me a more then fair price for my trade in. The pick-up of the van and paper work took less then an hour. The salesman Chris was a real great guy to work with, and so was the woman with the office paperwork. By the way they also gave me a fantastic rate on the loan. I would defiantly will make the 10 hour ride each way in the future to buy a Mercedes from then again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the kind review. We couldn't be more appreciative of your time to make the trip to Ohio from New York and are glad to read the trip was worthwhile. Thanks again!