Reviews
Appreciate the service. Always reviews everything carefully and recommends replacing only what is really needed. They keep me informed throughout the work being done.
Appreciate the service. Always reviews everything carefully and recommends replacing only what is really needed. They keep me informed throughout the work being done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt informed at every step and valued our honest, need-based recommendations is rewarding. Matthew and our service department thank you for your kind words about your Ford Bronco Sport service.
Kim did a fantastic job with helping pick out our vehicle to handling everything in between! I would highly recommend her for your next vehicle purchase!
Kim did a fantastic job with helping pick out our vehicle to handling everything in between! I would highly recommend her for your next vehicle purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad the journey from selecting your Nissan Rogue to finalizing the purchase felt seamless. Knowing that Kim’s dedicated support at every step exceeded your expectations means a lot to our team.
Excellent service and customer assistance. Their repairs have found details other shops have missed. Grateful customer.
Excellent service and customer assistance. Their repairs have found details other shops have missed. Grateful customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our service department uncovered issues other shops missed on your Ford Ranger is truly rewarding. Hearing that our assistance met your needs means a lot to our service team.
Thank you for your wonderful review! We are glad to hear that you had an excellent experience with our service and customer assistance. It's great to know that our team could find details that others may have missed. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Court Street Ford Team
Good selection fair pricing and no pressure sale from Brandon S He will treat you right
Good selection fair pricing and no pressure sale from Brandon S He will treat you right
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Andrew! We’re thrilled to hear you had a positive experience with Brandon at Court Street Ford. We take pride in our selection and fair pricing, and it's great to know you felt no pressure during your visit. Your feedback is greatly appreciated, and we look forward to seeing you again soon! Sincerely, The Court Street Ford Team
Very pleasant experience from beginning to end. Good inventory, friendly and caring staff. Highly recommend!
Very pleasant experience from beginning to end. Good inventory, friendly and caring staff. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience from beginning to end and appreciated our good inventory and friendly, caring staff. Your recommendation means a lot to us. We look forward to welcoming you back soon! Sincerely, The Court Street Ford Team
Customer service is very good. They keep you informed about what is going on with your vehicle
Customer service is very good. They keep you informed about what is going on with your vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. Hearing that our service team kept you informed throughout your Ford F-150’s service means a lot to us.
We made a great deal over the phone. The vehicle and all terms were exactly as we discussed when I showed up. I could have been out of the finance office and on my way in 15 minutes if I didn’t talk so much. Emma was awesome A++++++. Great experience.
We made a great deal over the phone. The vehicle and all terms were exactly as we discussed when I showed up. I could have been out of the finance office and on my way in 15 minutes if I didn’t talk so much. Emma was awesome A++++++. Great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your wonderful experience with us, JR! We're thrilled to hear that you found the vehicle and terms to be just as we discussed and that Emma provided you with such excellent service. We appreciate your feedback and hope to see you again soon at Court Street Ford! Enjoy your new vehicle! Sincerely, The Court Street Ford Team
No follow through. No follow up after my vehicle had been there for all most a week
No follow through. No follow up after my vehicle had been there for all most a week
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Excellent service! Courtesy technician. Would recommend! See you for my next oil change and service issue!
Excellent service! Courtesy technician. Would recommend! See you for my next oil change and service issue!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise for our courtesy technician means a lot to our service department. We look forward to caring for your Ford Explorer at the next oil change.
They are quick, polite and keep you very well informed as to the progress of your vehicle.
They are quick, polite and keep you very well informed as to the progress of your vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found our service quick and courteous is rewarding. Your praise for our clear communication during the F-150 service means a great deal to our team.