Reviews
Ian Bates and Tyler Mundy were excellent to work with! I purchased a 2026 GMC Yukon XL, and they made the entire experience incredibly easy. I first contacted Ian by message, and within just a few hours everything was worked out. Both Ian and Tyler were responsive, professional, friendly, and very efficient. There was no back-and-forth or unnecessary hassle. When I arrived at Royal to pick up the Yukon XL, the vehicle was already waiting for me and completely ready. Everyone at the dealership was welcoming and treated me very well. I had contacted other dealerships in NYC and New York State before Royal, and the difference in customer service was huge. Ian and Tyler showed me how a dealership should treat a customer. Great team, great dealership, and a great buying experience. I would definitely work with Ian and Tyler again!
Ian Bates and Tyler Mundy were excellent to work with! I purchased a 2026 GMC Yukon XL, and they made the entire experience incredibly easy. I first contacted Ian by message, and within just a few hours everything was worked out. Both Ian and Tyler were responsive, professional, friendly, and very efficient. There was no back-and-forth or unnecessary hassle. When I arrived at Royal to pick up the Yukon XL, the vehicle was already waiting for me and completely ready. Everyone at the dealership was welcoming and treated me very well. I had contacted other dealerships in NYC and New York State before Royal, and the difference in customer service was huge. Ian and Tyler showed me how a dealership should treat a customer. Great team, great dealership, and a great buying experience. I would definitely work with Ian and Tyler again!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Sangadzhi! We’re thrilled to hear that you had such a positive experience purchasing your 2026 GMC Yukon XL with Ian and Tyler at Royal Buick GMC. It’s great to know that their responsiveness, professionalism, and friendly service made your buying process easy and enjoyable. We appreciate your kind words about our team and are glad you felt welcomed at our dealership. Looking forward to assisting you again in the future! Best, Engle Oostdyk - GM
I recently purchased a 2026 GMC Yukon XL from Royal and had a great experience from start to finish. A special thank you to Ian Bates and Tyler Mundy. From the moment I first contacted Ian, everything was handled incredibly quickly — within just a few hours, we had everything worked out. Communication was excellent, straightforward, and professional throughout the entire process. When I arrived to pick up my Yukon XL, the vehicle was already prepared and ready for me. The entire staff was friendly and welcoming, and the whole process was smooth with no unnecessary waiting. After contacting several dealerships in NYC and elsewhere in New York State, Royal was a completely different experience. Ian and Tyler actually made me feel like they wanted my business and were willing to make the deal happen. Very happy with my new Yukon XL and the entire buying experience. Highly recommend Royal, Ian, and Tyler!
I recently purchased a 2026 GMC Yukon XL from Royal and had a great experience from start to finish. A special thank you to Ian Bates and Tyler Mundy. From the moment I first contacted Ian, everything was handled incredibly quickly — within just a few hours, we had everything worked out. Communication was excellent, straightforward, and professional throughout the entire process. When I arrived to pick up my Yukon XL, the vehicle was already prepared and ready for me. The entire staff was friendly and welcoming, and the whole process was smooth with no unnecessary waiting. After contacting several dealerships in NYC and elsewhere in New York State, Royal was a completely different experience. Ian and Tyler actually made me feel like they wanted my business and were willing to make the deal happen. Very happy with my new Yukon XL and the entire buying experience. Highly recommend Royal, Ian, and Tyler!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Sangadzhi! I'm thrilled to hear that you had a great experience purchasing your 2026 GMC Yukon XL from Royal Buick GMC. It's wonderful to know that Ian and Tyler provided you with excellent communication and service throughout the process. We strive to make every customer feel valued, and I'm glad that stood out to you. I appreciate your recommendation, and we look forward to serving you again in the future. Enjoy your new Yukon XL! Best, Engle Oostdyk - GM
I just bought a 25 3500HD GMC Sierra from Royal Buick GMC and Justin Walker was my salesman. This dealership was a bit out of my way but I gave them a shot. After searching for several months for the exact truck I wanted, I finally found it at Royal. They were a no pressure type dealership and having a salesman like Justin was a wonderful thing. I dread dealerships and salesman, but they provided me with a beautiful truck at a fair price without any pressure. Justin Walker was awesome and always there to answer any email, text or call that was related to the truck. It's a nice dealership and clean, also extended hours. Everyone i encounted at Royal was terrific including Jessica and Arrianna. Justin made this transaction easy and simple. I definitely would recommend Justin, and Royal Buick GMC as a good possibility to search for your next vehicle.
I just bought a 25 3500HD GMC Sierra from Royal Buick GMC and Justin Walker was my salesman. This dealership was a bit out of my way but I gave them a shot. After searching for several months for the exact truck I wanted, I finally found it at Royal. They were a no pressure type dealership and having a salesman like Justin was a wonderful thing. I dread dealerships and salesman, but they provided me with a beautiful truck at a fair price without any pressure. Justin Walker was awesome and always there to answer any email, text or call that was related to the truck. It's a nice dealership and clean, also extended hours. Everyone i encounted at Royal was terrific including Jessica and Arrianna. Justin made this transaction easy and simple. I definitely would recommend Justin, and Royal Buick GMC as a good possibility to search for your next vehicle.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! I’m thrilled to hear that you found your GMC Sierra 3500HD at Royal Buick GMC and that Justin made your experience enjoyable. It's great to know that the no-pressure approach and dedicated team, including Jessica and Arrianna, contributed to a positive transaction. I truly appreciate your recommendation, and we look forward to assisting you again in the future. Enjoy your new truck! Best, Engle Oostdyk - GM
I just bought a 25 3500HD GMC Sierra from Royal Buick GMC and Justin Walker was my salesman. This dealership was a bit out of my way but I gave them a shot. After searching for several months for the exact truck I wanted, I finally found it at Royal. They were a no pressure type dealership and having a salesman like Justin was a wonderful thing. I dread dealerships and salesman, but they provided me with a beautiful truck at a fair price without any pressure. Justin Walker was awesome and always there to answer any email, text or call that was related to the truck. It's a nice dealership and clean, also extended hours. Everyone i encounted at Royal was terrific including Jessica and Arrianna. Justin made this transaction easy and simple. I definitely would recommend Justin, and Royal Buick GMC as a good possibility to search for your next vehicle. BD
I just bought a 25 3500HD GMC Sierra from Royal Buick GMC and Justin Walker was my salesman. This dealership was a bit out of my way but I gave them a shot. After searching for several months for the exact truck I wanted, I finally found it at Royal. They were a no pressure type dealership and having a salesman like Justin was a wonderful thing. I dread dealerships and salesman, but they provided me with a beautiful truck at a fair price without any pressure. Justin Walker was awesome and always there to answer any email, text or call that was related to the truck. It's a nice dealership and clean, also extended hours. Everyone i encounted at Royal was terrific including Jessica and Arrianna. Justin made this transaction easy and simple. I definitely would recommend Justin, and Royal Buick GMC as a good possibility to search for your next vehicle. BD
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your fantastic review! I’m pleased to hear that you found the perfect 2025 GMC Sierra 3500HD at Royal Buick GMC and that Justin made your experience enjoyable. Our team strives to create a no-pressure environment, and it’s great to know that you appreciated it. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Enjoy your new truck! Best, Engle Oostdyk - GM
I was pleased with the experience and helpfulness. It’s been 5 days since I got my vehicle and I am very pleased with it.
I was pleased with the experience and helpfulness. It’s been 5 days since I got my vehicle and I am very pleased with it.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, James! I’m glad you had a pleasing experience with us at Royal Buick GMC and that you’re happy with your new vehicle. We appreciate your feedback and look forward to serving you again! Best, Engle Oostdyk - GM
Tyler Milazzo made the car buying process actually enjoyable and we are so happy with our new purchase. She is the best!
Tyler Milazzo made the car buying process actually enjoyable and we are so happy with our new purchase. She is the best!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Lauren! I'm thrilled to hear that Tyler made your car buying experience enjoyable and that you're happy with your new purchase. At Royal Buick GMC, we strive to provide excellent service, and it sounds like Tyler really delivered. We look forward to seeing you again! Best, Engle Oostdyk - GM
Kevin Rudolph made our first truck purchase from a dealership a breeze. The process was seamless, and we couldn’t be happier. We’re already looking forward to using our new truck for our upcoming camping season.
Kevin Rudolph made our first truck purchase from a dealership a breeze. The process was seamless, and we couldn’t be happier. We’re already looking forward to using our new truck for our upcoming camping season.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m glad to hear that Kevin made your first truck purchase a seamless experience at Royal Buick GMC. Enjoy your new truck, and I hope it serves you well on all your upcoming camping adventures. We look forward to seeing you again soon! Best, Engle Oostdyk - GM
Had another great experience at Royal Buick GMC. Ian and Tyler made the whole car experience easy and stress free. I highly recommend anyone looking for a car to give Royal Buick a chance to earn your business.
Had another great experience at Royal Buick GMC. Ian and Tyler made the whole car experience easy and stress free. I highly recommend anyone looking for a car to give Royal Buick a chance to earn your business.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Todd! I'm delighted to hear that you had a great experience at Royal Buick GMC with Ian and Tyler. I appreciate your recommendation, and we look forward to assisting you again in the future. Don't hesitate to reach out if you need anything else! Best, Engle Oostdyk - GM
I had a wonderful experience working with Olivia Williams. She made the whole process fun and easy, can’t recommend her enough!
I had a wonderful experience working with Olivia Williams. She made the whole process fun and easy, can’t recommend her enough!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Tom! I’m thrilled to hear that you had a wonderful experience with Olivia. It's great to know that she made the process fun and easy for you. I appreciate your recommendation, and we look forward to seeing you again soon at Royal Buick GMC! Best, Engle Oostdyk - GM
Superb GMC Dealership, Austin Mola was amazing and the finance manager she was amazing too!
Superb GMC Dealership, Austin Mola was amazing and the finance manager she was amazing too!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Ed! I'm thrilled to hear that you had an exceptional experience at Royal Buick GMC with Austin and our finance manager. I appreciate your kind words, and we look forward to serving you again in the future. Don't hesitate to share your experience with others! Best, Engle Oostdyk - GM