Royal Buick GMC Hours
At Royal Buick GMC, we have established policies and procedures for each department that focus on bringing an exceptiona
l experience to every customer that enters our dealership. We use processes that insure our customers are greeted and assisted promptly and courteously; get assistance and help accurately and thoroughly; disclose all costs openly and honestly; deliver the product or service precisely and with excellence; follow up to insure complete satisfaction. Royal Buick GMC survives and thrives on repeat and referral business. We don't just want to sell you a vehicle but also want to service your vehicles. We don't just want to sell
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Oil, Filter Change
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Read reviews that mention:
Andrew and service ladies are a great team. Professional, Paid attention to detail and went the Extra mile Car was in for a few minor repairs all under... warranty.
Vehicle went in for a non working driver's power window. Andrew in service was polite and professional. Repair was handled properly. Great team... of service people. Very satisfied.
It continues to be a pleasure to come to Royal for service. It is clearly demonstrated that they truly appreciate your business and create a very comfortable... atmosphere.
We appreciate you for letting others know about your experience at Royal Buick GMC, Craig. If you ever need anything in the future, please don't hesit...ate to let us know. Take care! Sincerely, Engle Osstdyk - GM
Although we couldn't come to terms on a trade for another used vehicle, I appreciated working with Jake. He's a likeable guy and was very easy... to talk with. But being he's just a cog in the rich man's world, there's no sense gushing about the process. I'm going to keep my truck and my cash. Maybe i'll see you in 7 to 10 years when I'm looking for another.
i had a great experience leasing a buick encore my sales consultant was anthony bauman and it was easy from the start he was courteous and respectful... and i would recommend family and friends to go to royal buick gmc just ask for anthony bauman he gets 10 stars!!!!!!!!!!!!!
The internet sales representative never answered my question as to the cost= fee? I could expect to add to the price of the vehicle in order for me to... make a decision as to purchase the vehicle? After A few days she emailed me to say the vehicle had been sold? It is still listed on the car gurus website? Is it still available?
Hello, On February 27th I visited Royal Buick GMC website looking for new/used vehicle. To my surprise I found the car I have been looking for since... last spring. It was a 2016 Buick Enclave Premier AWD!! This vehicle was priced at a very reasonable start. I used the message system provided and received a call back directly after they opened. The car was available and I made the appointment to test drive it the next day. I mentioned to the staff that I was on a strict budget and needed to be at a specific price. Scary thought, I was ready for a run around. Well that did not happen, they worked with me and I was very happy with the end result. The next day I purchased the vehicle!! I want tell you I never felt pressured, they said there main purpose was to get me where I needed to be and in the car I wanted. They did just that, no pressure and no stress. Thank you for getting me in my dream car!! Thank you for not adding extra stress to the car buying experience. Thank you for the tutorial on the fun extras. Oh, I almost forgot thank you Kevin, Allison, Chris & Harry for taking such good care of me. I nominate you all for employee of the month. By the way, the final name for him is Black Jack!! Good name right!!
This was the first time in our lives that we actually made a completely stress free vehicle purchase. Kevin Rudolph and the rest of the staff were beyond... accommodating, friendly, and considerate as could be. HIGHLY RECCOMMEND THEM TO EVERYONE IN THE AREA IN NEED OF A NEW BUICK OR GMC!!!! ¿¿¿¿¿¿¿¿¿
My husband, Frank MoShier recently purchased a car from Royal Buick in Sussex, NJ. I have to say Anthony Bauman always kept us in the loop, replied to... all our questions and we got the exact car we was looking for, which we picked up Monday 1/15/17 and we are happy with thus far. So thank you again and keep up the good work.
Chris was great! I went for a test drive and then reviewed all my options with Chris. He was very helpful and transparent. No pressure at all throughout... the process. Royal is a nice small dealership with great Customer Service. I highly recommend Royal to anyone who's looking for a new car.