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Baxter Ford West Dodge

(383 reviews)
Visit Baxter Ford West Dodge
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (855) 955-2191 (855) 955-2191
Used (888) 789-1672 (888) 789-1672
Service (855) 943-2581 (855) 943-2581

Inventory

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About our dealership

This seller has been on Cars.com since August 2020.
Omaha's Largest Ford Dealer - If You Need It We Can Get It Fast!
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Service center

Phone number (855) 943-2581

Service hours

Monday
6:00am–6:00pm
Tuesday
6:00am–6:00pm
Wednesday
6:00am–6:00pm
Thursday
6:00am–6:00pm
Friday
6:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baxter Ford West Dodge from DealerRater.

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Tall Jim did an amazing job! I would definitely recommend him for friends and family when it’s time to get a new vehicle! They also made sure to get the best deal for me!

Tall Jim did an amazing job! I would definitely recommend him for friends and family when it’s time to get a new vehicle! They also made sure to get the best deal for me!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jimmy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baxter Ford West Dodge. We can't wait to see you again, have a great day.

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Jodee was very informative and patient was us. She took the time to answer all our questions and complains.

Jodee was very informative and patient was us. She took the time to answer all our questions and complains.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We recently purchased a vehicle from Baxter Ford West Dodge and had an outstanding experience working with Jodee and Colby. They didn’t initially have the exact color and trim we were looking for, but they went above and beyond to track down exactly what we wanted. What really stood out was the complete lack of pressure throughout the entire process. Usually, I can’t stand going through the new car buying experience because of all the typical “sales game” tactics, but this experience was actually enjoyable from start to finish. Jodee and Colby made everything painless, straightforward, and stress-free. We got a great deal on a great vehicle, and we couldn’t be happier. Highly recommend Baxter Ford West Dodge and especially Jodee and Colby if you’re looking for an honest and easy car-buying experience.

We recently purchased a vehicle from Baxter Ford West Dodge and had an outstanding experience working with Jodee and Colby. They didn’t initially have the exact color and trim we were looking for, but they went above and beyond to track down exactly what we wanted. What really stood out was the complete lack of pressure throughout the entire process. Usually, I can’t stand going through the new car buying experience because of all the typical “sales game” tactics, but this experience was actually enjoyable from start to finish. Jodee and Colby made everything painless, straightforward, and stress-free. We got a great deal on a great vehicle, and we couldn’t be happier. Highly recommend Baxter Ford West Dodge and especially Jodee and Colby if you’re looking for an honest and easy car-buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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So tired of dealing with sales people. Not anymore! I've purchased over 40 vehicles in my life and this was hands down my favorite experience. Jodee (guest experience manager) was awesome to communicate with and when she wasnt immediately available. Emali (product specialist) was. I've had many low ball offers in the past just to work our way up to a reasonable offer. This is always my number one sign to buy somewhere else. Fortunately, Mitchell (director of sales) clearly wanted to make the best offer possible from the start to avoid wasting our time. When numbers were agreed upon we stayed on the sales floor with Jodee to sign paperwork. She was great about offering the "add on's" that most dealers do, but not making it about another sale. I quickly declined everything and she respected my time.

So tired of dealing with sales people. Not anymore! I've purchased over 40 vehicles in my life and this was hands down my favorite experience. Jodee (guest experience manager) was awesome to communicate with and when she wasnt immediately available. Emali (product specialist) was. I've had many low ball offers in the past just to work our way up to a reasonable offer. This is always my number one sign to buy somewhere else. Fortunately, Mitchell (director of sales) clearly wanted to make the best offer possible from the start to avoid wasting our time. When numbers were agreed upon we stayed on the sales floor with Jodee to sign paperwork. She was great about offering the "add on's" that most dealers do, but not making it about another sale. I quickly declined everything and she respected my time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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Great experience, Elijah was so helpful, Mike solved our Carfax problem. Isaac set up the tech stuff. Very satisfied

Great experience, Elijah was so helpful, Mike solved our Carfax problem. Isaac set up the tech stuff. Very satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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Jodee did a great job and was very responsive to any issues. Back office has been a challenge getting a clear title to the truck.

Jodee did a great job and was very responsive to any issues. Back office has been a challenge getting a clear title to the truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Baxter Ford has been a real joy to work with. My salesperson Jodee made the whole buying experience easy to do.

Baxter Ford has been a real joy to work with. My salesperson Jodee made the whole buying experience easy to do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi V, thank you so much for your positive comments about Baxter Ford West Dodge! We look forward to your next visit! Take care!

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Dillion sold me my 26 f-150 king ranch was very good and quick. very helpful and will come back again thank Dillon

Dillion sold me my 26 f-150 king ranch was very good and quick. very helpful and will come back again thank Dillon

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jacob, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baxter Ford West Dodge. If you have any further questions, please don't hesitate to reach out!

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Had an amazing experience with everyone at the dealership! Best one I’ve been to yet, it blows Edward’s (which is across the street) out of the water with how friendly everyone was! 10/10!

Had an amazing experience with everyone at the dealership! Best one I’ve been to yet, it blows Edward’s (which is across the street) out of the water with how friendly everyone was! 10/10!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your five star review! We strive to provide the best service in the area, and are very glad that you had such a positive experience! If there is anything else that you need, please don't hesitate to reach out right away!

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Matthew Jones helped me with purchasing my first brand new truck and I can’t say enough about it. He was fantastic, professional, and well knowledgeable on what I wanted. It was an amazing experience and I would recommend him anytime!

Matthew Jones helped me with purchasing my first brand new truck and I can’t say enough about it. He was fantastic, professional, and well knowledgeable on what I wanted. It was an amazing experience and I would recommend him anytime!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin Christensen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baxter Ford West Dodge. We hope to be of service to you again in the future. Best wishes, Baxter Ford West Dodge

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