Baxter Ford West Dodge

PR department for a customer problem sucks. Say they'll call, they don't call.

Jackson and Eric were a pleasure to work with. We worked with Jackson at first. He was very good at explaining all the cars features, and we didn’t feel pressured to buy the car. Eric helped us the next day when Jackson was gone and took right over where Jackson left off. The car was to be detailed before pick up, I hate to complain but the detailing job was terrible. Water spots all over, dirty door jams, a scuff on mirror that Eric tried to fix before we left with the car. Overall our car buying experience was a good one.

Eric and Isaac were amazing! Easy hassle free experience. Thank you for such an enjoyable experience!

Jodee was absolutely amazing to work with! She found me the perfect truck to fit my needs and at the right price. She kept me up to date with the entire process.

I had a really great experience buying my car from Jodee! She was super friendly, knew her stuff, and made the whole process easy and stress-free. She answered all my questions, never pushed me, and helped me find the right vehicle. I’d definitely recommend working with Jodee!

Tall Jim did an amazing job! I would definitely recommend him for friends and family when it’s time to get a new vehicle! They also made sure to get the best deal for me!

Jodee was very informative and patient was us. She took the time to answer all our questions and complains.

We recently purchased a vehicle from Baxter Ford West Dodge and had an outstanding experience working with Jodee and Colby. They didn’t initially have the exact color and trim we were looking for, but they went above and beyond to track down exactly what we wanted. What really stood out was the complete lack of pressure throughout the entire process. Usually, I can’t stand going through the new car buying experience because of all the typical “sales game” tactics, but this experience was actually enjoyable from start to finish. Jodee and Colby made everything painless, straightforward, and stress-free. We got a great deal on a great vehicle, and we couldn’t be happier. Highly recommend Baxter Ford West Dodge and especially Jodee and Colby if you’re looking for an honest and easy car-buying experience.

So tired of dealing with sales people. Not anymore! I've purchased over 40 vehicles in my life and this was hands down my favorite experience. Jodee (guest experience manager) was awesome to communicate with and when she wasnt immediately available. Emali (product specialist) was. I've had many low ball offers in the past just to work our way up to a reasonable offer. This is always my number one sign to buy somewhere else. Fortunately, Mitchell (director of sales) clearly wanted to make the best offer possible from the start to avoid wasting our time. When numbers were agreed upon we stayed on the sales floor with Jodee to sign paperwork. She was great about offering the "add on's" that most dealers do, but not making it about another sale. I quickly declined everything and she respected my time.

Great experience, Elijah was so helpful, Mike solved our Carfax problem. Isaac set up the tech stuff. Very satisfied