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Baxter Ford West Dodge

(371 reviews)
Visit Baxter Ford West Dodge
Sales hours: 9:00am to 6:00pm
Service hours: 6:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (855) 955-2191 (855) 955-2191
Used (866) 901-5893 (866) 901-5893
Service (855) 943-2581 (855) 943-2581

Inventory

See all 381 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2020.
Omaha's Largest Ford Dealer - If You Need It We Can Get It Fast!
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Service center

Phone number (855) 943-2581

Service hours

Monday
6:00am–6:00pm
Tuesday
6:00am–6:00pm
Wednesday
6:00am–6:00pm
Thursday
6:00am–6:00pm
Friday
6:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baxter Ford West Dodge from DealerRater.

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Jodee made the process of buying our new vehicle easy and enjoyable. She is very professional and knowledgeable.

Jodee made the process of buying our new vehicle easy and enjoyable. She is very professional and knowledgeable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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Overall great experience working with Jodee and all staff at Baxter Ford - I would definitely recommend them to anyone looking for a new vehicle!

Overall great experience working with Jodee and all staff at Baxter Ford - I would definitely recommend them to anyone looking for a new vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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Great experience and satisfied with my vehicle. Jodie was very helpful in my search.l

Great experience and satisfied with my vehicle. Jodie was very helpful in my search.l

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Reix, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baxter Ford West Dodge.

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Went for my 1st vehicle service to this dealership and had a fantastic experience. Highly recommend.

Went for my 1st vehicle service to this dealership and had a fantastic experience. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

Dealer response

“Thank you so much for the 5-star review! We truly appreciate your kind words and are so glad you had a great experience with our team. We look forward to helping you again in the future!”

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My experience at Baxter Ford West Dodge was truly outstanding from start to finish. Working with Jodee and Mitch made the entire process smooth, transparent, and genuinely enjoyable. At no point did I feel pressured. Communication was clear throughout the process, and everything was handled with honesty and professionalism. There were no hidden fees, and the team made sure I understood every step of the purchase. Jodee was incredibly kind and attentive, and Mitch was equally fantastic. The two of them worked hand in hand to make sure I found the right vehicle and felt comfortable with the decision. They gave me the space to decide which vehicle was right for me, while still going the extra mile to ensure everything came together seamlessly. During the negotiation process, I was also going back and forth with my wife to make sure we were aligned and comfortable with the purchase. Mitch and Jodee respected that completely. They were patient, understanding, and never once made me feel rushed or pressured to make a decision. That level of respect for the customer’s process really stood out to me. I traded in my Ford F-150, and they treated me fairly and respectfully throughout the transaction. That kind of integrity matters. What stood out most, however, was the human side of the experience. As Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” That quote perfectly captures the experience I had working with Jodee and Mitch. In life, we cross paths with people for a limited amount of time, and interactions like this leave a lasting impression. They created an experience that felt genuine, respectful, and positive—and those are the moments that stay with you. If I ever purchase another vehicle, Baxter Ford West Dodge will absolutely be my first stop. I would highly recommend working with Jodee and Mitch to anyone looking for a dealership that values transparency, professionalism, and treating customers the right way. Thank you again for such a great experience. — Yves

My experience at Baxter Ford West Dodge was truly outstanding from start to finish. Working with Jodee and Mitch made the entire process smooth, transparent, and genuinely enjoyable. At no point did I feel pressured. Communication was clear throughout the process, and everything was handled with honesty and professionalism. There were no hidden fees, and the team made sure I understood every step of the purchase. Jodee was incredibly kind and attentive, and Mitch was equally fantastic. The two of them worked hand in hand to make sure I found the right vehicle and felt comfortable with the decision. They gave me the space to decide which vehicle was right for me, while still going the extra mile to ensure everything came together seamlessly. During the negotiation process, I was also going back and forth with my wife to make sure we were aligned and comfortable with the purchase. Mitch and Jodee respected that completely. They were patient, understanding, and never once made me feel rushed or pressured to make a decision. That level of respect for the customer’s process really stood out to me. I traded in my Ford F-150, and they treated me fairly and respectfully throughout the transaction. That kind of integrity matters. What stood out most, however, was the human side of the experience. As Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” That quote perfectly captures the experience I had working with Jodee and Mitch. In life, we cross paths with people for a limited amount of time, and interactions like this leave a lasting impression. They created an experience that felt genuine, respectful, and positive—and those are the moments that stay with you. If I ever purchase another vehicle, Baxter Ford West Dodge will absolutely be my first stop. I would highly recommend working with Jodee and Mitch to anyone looking for a dealership that values transparency, professionalism, and treating customers the right way. Thank you again for such a great experience. — Yves

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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Jodee and Colby at Baxter’s Ford Omaha were so helpfully in finding a car that fit all my needs and wants and within my price range. They were both very helpful in explaining everything this car has to offer. Even after the car was delivered, Jodee made sure I was all set and loving my car. This was my first time buying a car and they made it very smooth and not stressful!

Jodee and Colby at Baxter’s Ford Omaha were so helpfully in finding a car that fit all my needs and wants and within my price range. They were both very helpful in explaining everything this car has to offer. Even after the car was delivered, Jodee made sure I was all set and loving my car. This was my first time buying a car and they made it very smooth and not stressful!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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Easy process. Jodee was great to deal with. Got the car we wanted at a fair price.

Easy process. Jodee was great to deal with. Got the car we wanted at a fair price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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Jim and Isaac did a great job selling us our new vehicle and getting us all set up! Great company, no hassles!

Jim and Isaac did a great job selling us our new vehicle and getting us all set up! Great company, no hassles!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the 5 stars — we’re grateful for your support!

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Isaac and Jodee were wonderful! They were very helpful!! Thanks to Jesus for helping get my car home!!

Isaac and Jodee were wonderful! They were very helpful!! Thanks to Jesus for helping get my car home!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the great review! We appreciate your kind feedback and look forward to assisting you again in the future.

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Had a great experience , I liked having a no pressure sales staff with a transparent prices it makes it so much easier to purchase a vehicle

Had a great experience , I liked having a no pressure sales staff with a transparent prices it makes it so much easier to purchase a vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your 5-star rating and your support. Thank you for trusting our team—we look forward to serving you again.

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