Reviews
Isaac & Elijah were great. Nice job on the car and service. Great looking Ford Bronco.
Isaac & Elijah were great. Nice job on the car and service. Great looking Ford Bronco.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your five-star review! We're thrilled to hear you had a great experience with our sales team. Buying a vehicle is an important decision, and we're glad we could make the process straightforward, enjoyable, and pressure-free. Congratulations on your new vehicle, and welcome to the Baxter Ford West family!
Eric worked with me and by golly was it a success. Everything was super smooth and quick. I never felt any pressure and we found the perfect car and deal thanks to his knowledge and experience. Will return to by more vehicles from this man in the future.
Eric worked with me and by golly was it a success. Everything was super smooth and quick. I never felt any pressure and we found the perfect car and deal thanks to his knowledge and experience. Will return to by more vehicles from this man in the future.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Baxter Ford West! We truly appreciate your kind words and are happy to know our team made your purchase a positive experience. We hope you're loving your new vehicle, and we're here whenever you need us. Enjoy the miles ahead!
Great working with Jodee. Loved the one contact experience. She was prompt and gave us the attention I would expect
Great working with Jodee. Loved the one contact experience. She was prompt and gave us the attention I would expect
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon
Enjoyable and didn’t feel pressured to purchase a vehicle without all questions being answered.
Enjoyable and didn’t feel pressured to purchase a vehicle without all questions being answered.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We truly appreciate your review! Thank you for trusting us with your vehicle. Your feedback helps us continue improving, and we look forward to providing you with an even better experience next time.
PR department for a customer problem sucks. Say they'll call, they don't call.
PR department for a customer problem sucks. Say they'll call, they don't call.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We would like the opportunity to address your concerns. Please reach out to us directly at (402) 934-5656 when you have a chance. Thank you, and we look forward to hearing from you.
Jackson and Eric were a pleasure to work with. We worked with Jackson at first. He was very good at explaining all the cars features, and we didn’t feel pressured to buy the car. Eric helped us the next day when Jackson was gone and took right over where Jackson left off. The car was to be detailed before pick up, I hate to complain but the detailing job was terrible. Water spots all over, dirty door jams, a scuff on mirror that Eric tried to fix before we left with the car. Overall our car buying experience was a good one.
Jackson and Eric were a pleasure to work with. We worked with Jackson at first. He was very good at explaining all the cars features, and we didn’t feel pressured to buy the car. Eric helped us the next day when Jackson was gone and took right over where Jackson left off. The car was to be detailed before pick up, I hate to complain but the detailing job was terrible. Water spots all over, dirty door jams, a scuff on mirror that Eric tried to fix before we left with the car. Overall our car buying experience was a good one.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Robert, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Eric and Isaac were amazing! Easy hassle free experience. Thank you for such an enjoyable experience!
Eric and Isaac were amazing! Easy hassle free experience. Thank you for such an enjoyable experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind words and your 5-star rating! It means a lot to our team to know your visit went well. Thank you for choosing us, and we hope to see you again next time!
Jodee was absolutely amazing to work with! She found me the perfect truck to fit my needs and at the right price. She kept me up to date with the entire process.
Jodee was absolutely amazing to work with! She found me the perfect truck to fit my needs and at the right price. She kept me up to date with the entire process.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon
I had a really great experience buying my car from Jodee! She was super friendly, knew her stuff, and made the whole process easy and stress-free. She answered all my questions, never pushed me, and helped me find the right vehicle. I’d definitely recommend working with Jodee!
I had a really great experience buying my car from Jodee! She was super friendly, knew her stuff, and made the whole process easy and stress-free. She answered all my questions, never pushed me, and helped me find the right vehicle. I’d definitely recommend working with Jodee!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with our team. Providing excellent service and clear communication is always our goal, and it means a lot to know we delivered that during your visit. We appreciate the opportunity to earn your business and look forward to helping you again in the future!
Tall Jim did an amazing job! I would definitely recommend him for friends and family when it’s time to get a new vehicle! They also made sure to get the best deal for me!
Tall Jim did an amazing job! I would definitely recommend him for friends and family when it’s time to get a new vehicle! They also made sure to get the best deal for me!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jimmy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baxter Ford West Dodge. We can't wait to see you again, have a great day.