Baxter Ford West Dodge

Went for my 1st vehicle service to this dealership and had a fantastic experience. Highly recommend.

My experience at Baxter Ford West Dodge was truly outstanding from start to finish. Working with Jodee and Mitch made the entire process smooth, transparent, and genuinely enjoyable. At no point did I feel pressured. Communication was clear throughout the process, and everything was handled with honesty and professionalism. There were no hidden fees, and the team made sure I understood every step of the purchase. Jodee was incredibly kind and attentive, and Mitch was equally fantastic. The two of them worked hand in hand to make sure I found the right vehicle and felt comfortable with the decision. They gave me the space to decide which vehicle was right for me, while still going the extra mile to ensure everything came together seamlessly. During the negotiation process, I was also going back and forth with my wife to make sure we were aligned and comfortable with the purchase. Mitch and Jodee respected that completely. They were patient, understanding, and never once made me feel rushed or pressured to make a decision. That level of respect for the customer’s process really stood out to me. I traded in my Ford F-150, and they treated me fairly and respectfully throughout the transaction. That kind of integrity matters. What stood out most, however, was the human side of the experience. As Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” That quote perfectly captures the experience I had working with Jodee and Mitch. In life, we cross paths with people for a limited amount of time, and interactions like this leave a lasting impression. They created an experience that felt genuine, respectful, and positive—and those are the moments that stay with you. If I ever purchase another vehicle, Baxter Ford West Dodge will absolutely be my first stop. I would highly recommend working with Jodee and Mitch to anyone looking for a dealership that values transparency, professionalism, and treating customers the right way. Thank you again for such a great experience. — Yves

Jodee and Colby at Baxter’s Ford Omaha were so helpfully in finding a car that fit all my needs and wants and within my price range. They were both very helpful in explaining everything this car has to offer. Even after the car was delivered, Jodee made sure I was all set and loving my car. This was my first time buying a car and they made it very smooth and not stressful!

Easy process. Jodee was great to deal with. Got the car we wanted at a fair price.

Jim and Isaac did a great job selling us our new vehicle and getting us all set up! Great company, no hassles!

Isaac and Jodee were wonderful! They were very helpful!! Thanks to Jesus for helping get my car home!!

Matt was great to work with for buying our new Ford. Isaac was awesome showing us the ropes!

Had a great experience , I liked having a no pressure sales staff with a transparent prices it makes it so much easier to purchase a vehicle

Tried to tell me f150 widow grey was mispriced from Autotrader or whatever site. Went to actual website and saw 61k price and mysteriously sold.. then tried to sell 68k product similar less features. Not impressed

Isaac and Mitch were amazing! I love my new truck. It is an f-150