Reviews
Incredible experience, could not ask for a better
Incredible experience, could not ask for a better process! If you you are looking for sales or service, this is the place to go!
Incredible experience, could not ask for a better
Incredible experience, could not ask for a better process! If you you are looking for sales or service, this is the place to go!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible service by Mike.
Horrible service by Mike. Tells me I can’t look at other cars while buying one from them. Tells me vibrations over 60mph is the feel of the road and engine. Idiot
Horrible service by Mike.
Horrible service by Mike. Tells me I can’t look at other cars while buying one from them. Tells me vibrations over 60mph is the feel of the road and engine. Idiot
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Friendly, knowledgeable salesman.
Friendly, knowledgeable salesman. New some people I knew from previous dealership (Noah Yoder). Lots of patience!
Friendly, knowledgeable salesman.
Friendly, knowledgeable salesman. New some people I knew from previous dealership (Noah Yoder). Lots of patience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never answered any of the questions I asked.
Never answered any of the questions I asked. As if they never read my questions at all.
Never answered any of the questions I asked.
Never answered any of the questions I asked. As if they never read my questions at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
From initial contact to final signing of documents for my
From initial contact to final signing of documents for my purchase the comunication was above and beyond. Terry & Ryan were extremely efficient, courteous and welcoming throughout the process of this purchase. I would recommend the team at Jim Schmidt Ford for your not only my next purchase but anyone else looking to purchase thier next vehicle! Thanks everyone for an “Awesome” purchase experience!!
From initial contact to final signing of documents for my
From initial contact to final signing of documents for my purchase the comunication was above and beyond. Terry & Ryan were extremely efficient, courteous and welcoming throughout the process of this purchase. I would recommend the team at Jim Schmidt Ford for your not only my next purchase but anyone else looking to purchase thier next vehicle! Thanks everyone for an “Awesome” purchase experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
contacted Jim Schmidt Ford Regarding a used vehicle
contacted Jim Schmidt Ford Regarding a used vehicle specifically based upon their reviews. It had been in an accident and had very obviously uninspectable rotors, among some other cosmetic issues. Not only were they not willing to budge whatsoever on price, they refused to address an existing mechanical issue and insisted that their techs had performed their own 'safety' inspection. Buying a used vehicle is a process of negotiation. Jim Schmidt has unfortunately lost my business because of their staunch unwillingness to ensure I'm leaving their lot in a safe, inspectable vehicle. One would think this is a bare minimum when offering asking price. Don't waste your time
contacted Jim Schmidt Ford Regarding a used vehicle
contacted Jim Schmidt Ford Regarding a used vehicle specifically based upon their reviews. It had been in an accident and had very obviously uninspectable rotors, among some other cosmetic issues. Not only were they not willing to budge whatsoever on price, they refused to address an existing mechanical issue and insisted that their techs had performed their own 'safety' inspection. Buying a used vehicle is a process of negotiation. Jim Schmidt has unfortunately lost my business because of their staunch unwillingness to ensure I'm leaving their lot in a safe, inspectable vehicle. One would think this is a bare minimum when offering asking price. Don't waste your time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I contacted this dealership about a used F150 that was
I contacted this dealership about a used F150 that was grossly overpriced, given that it had previously been in an accident. Not only were they completely unwilling to negotiate whatsoever, the truck had very obviously corroded rotors that needed urgent replacement. They were insistent that the vehicle had passed their 'inspection' and was deemed safe to drive - outright refused to address a visible mechanical issue and became argumentative when a genuine concern was brought up. Deceptive, stubborn, and unfriendly altogether. Stay far away
I contacted this dealership about a used F150 that was
I contacted this dealership about a used F150 that was grossly overpriced, given that it had previously been in an accident. Not only were they completely unwilling to negotiate whatsoever, the truck had very obviously corroded rotors that needed urgent replacement. They were insistent that the vehicle had passed their 'inspection' and was deemed safe to drive - outright refused to address a visible mechanical issue and became argumentative when a genuine concern was brought up. Deceptive, stubborn, and unfriendly altogether. Stay far away
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
AJ was very professional, told me everything about the
AJ was very professional, told me everything about the vehicle and the vehicle was at a great price.
AJ was very professional, told me everything about the
AJ was very professional, told me everything about the vehicle and the vehicle was at a great price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
After talking with a Sales Rep (Mike) about 2 of the
After talking with a Sales Rep (Mike) about 2 of the vehicles I was interested in, I decided to make the 4 hour drive to the dealership. Sent Mike a message notifying that I was on my way to look at the trucks and see what we could do. My intention was to purchase both vehicles. After Mike told me to talk to Nick when I arrived. When I arrived I drove around the dealership to find the vehicles and was only able to find 1 of them. At first they were great and sent me out for a test drive on the 1st truck. when I returned I asked about the 2nd one and was told they sold it the night before. I then proceeded to talk price and trade on that truck and found that after sharing my information with them trade value was sub-par and then asking about financing and extended warranty, I notice a change in the attitude. He asked what bank I use (which I was already pre approved for more than the amount in question) he stated that the bank wanted another $15K as a down payment and the bank wouldn't cover the amount of the vehicle that they were selling. It did not seem like they wanted to earn my business. After leaving the dealership I called my bank and they stated that there was no inquiry about a loan from that dealership and they never stated that they would ot support a loan for that amount. This dealer gets most of thier cars from Auction and sells at a lower value because they can make more money on them, and sell mostly to dealers online or online purchases. They seemed as though they do not want to deal with Trade-ins or deal with customers face to face. We wasted our 4 hour trip there and the 4 hours being at the dealership. Needless to say this was a cash deal from the bank that he supposedly contacted (which he didn't). Will not be recommending this dealership to anyone.
After talking with a Sales Rep (Mike) about 2 of the
After talking with a Sales Rep (Mike) about 2 of the vehicles I was interested in, I decided to make the 4 hour drive to the dealership. Sent Mike a message notifying that I was on my way to look at the trucks and see what we could do. My intention was to purchase both vehicles. After Mike told me to talk to Nick when I arrived. When I arrived I drove around the dealership to find the vehicles and was only able to find 1 of them. At first they were great and sent me out for a test drive on the 1st truck. when I returned I asked about the 2nd one and was told they sold it the night before. I then proceeded to talk price and trade on that truck and found that after sharing my information with them trade value was sub-par and then asking about financing and extended warranty, I notice a change in the attitude. He asked what bank I use (which I was already pre approved for more than the amount in question) he stated that the bank wanted another $15K as a down payment and the bank wouldn't cover the amount of the vehicle that they were selling. It did not seem like they wanted to earn my business. After leaving the dealership I called my bank and they stated that there was no inquiry about a loan from that dealership and they never stated that they would ot support a loan for that amount. This dealer gets most of thier cars from Auction and sells at a lower value because they can make more money on them, and sell mostly to dealers online or online purchases. They seemed as though they do not want to deal with Trade-ins or deal with customers face to face. We wasted our 4 hour trip there and the 4 hours being at the dealership. Needless to say this was a cash deal from the bank that he supposedly contacted (which he didn't). Will not be recommending this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
What A Fantastic Experience.
What A Fantastic Experience. My husband and I were interested in a Ford Bronco so got online and looked on cars.com. I found one at Jim Schmidt Ford in Hicksville so I called spoke to Rick Thiel and said we wanted to look at it. Came in on Friday to test drive it and look at it. Instantly we were in love. Rick Thiel and his staff made it so easy we were able to get financing on a sat over phone and online by Monday of that week it was ours. We can’t thank Rick and staff enough. We Love it!!
What A Fantastic Experience.
What A Fantastic Experience. My husband and I were interested in a Ford Bronco so got online and looked on cars.com. I found one at Jim Schmidt Ford in Hicksville so I called spoke to Rick Thiel and said we wanted to look at it. Came in on Friday to test drive it and look at it. Instantly we were in love. Rick Thiel and his staff made it so easy we were able to get financing on a sat over phone and online by Monday of that week it was ours. We can’t thank Rick and staff enough. We Love it!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
