Reviews
I was searching for a particular Bronco, drove several,
I was searching for a particular Bronco, drove several, and then drove an Explorer which I ended up with. Great salesperson. Love the ride.
I was searching for a particular Bronco, drove several,
I was searching for a particular Bronco, drove several, and then drove an Explorer which I ended up with. Great salesperson. Love the ride.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Finding the right vehicle is what the process is all about, and it’s great to hear that everything came together with the Explorer. Our team works hard to make sure every option is explored so the final choice truly fits. We appreciate you taking the time to share your experience and are glad to hear you’re loving the ride.
So grateful to Michael Rose and the Brewster Ford team
So grateful to Michael Rose and the Brewster Ford team for all their help with purchasing my new truck. Brewster Ford wants to get you in the vehicle you want at the price you want and that is just what they did for me. Just an absolute crew of no-nonsense professionals who are going to take care of you in the best way possible. Thanks Brewster Ford!!!
So grateful to Michael Rose and the Brewster Ford team
So grateful to Michael Rose and the Brewster Ford team for all their help with purchasing my new truck. Brewster Ford wants to get you in the vehicle you want at the price you want and that is just what they did for me. Just an absolute crew of no-nonsense professionals who are going to take care of you in the best way possible. Thanks Brewster Ford!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Helping people find the right vehicle at the right value is exactly what our team works hard to do every day. It’s great to hear that Michael Rose and the Brewster Ford team made the process straightforward and enjoyable while getting you into the truck you wanted. Feedback like this truly means a lot to us—thank you for taking the time to share it and for recognizing the team’s efforts.
Cannot recommend Brewster Ford to enough people.
Cannot recommend Brewster Ford to enough people. The experience was outstanding, largely due to our sales rep Michael Rose. Friendly, funny, and accommodating, he made the entire experience stress free. There was never any pressure and he got my wife an incredible car for an outstanding price. So happy with our decision to go with Brewster Ford.
Cannot recommend Brewster Ford to enough people.
Cannot recommend Brewster Ford to enough people. The experience was outstanding, largely due to our sales rep Michael Rose. Friendly, funny, and accommodating, he made the entire experience stress free. There was never any pressure and he got my wife an incredible car for an outstanding price. So happy with our decision to go with Brewster Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Providing a stress-free and enjoyable experience is exactly what we aim for at Brewster Ford, so it’s great to hear that Michael helped make the process smooth and comfortable from start to finish. Our team works hard to keep things transparent, relaxed, and focused on finding the right vehicle at the right value. Feedback like this truly means a lot to us—thank you for taking the time to share it.
Highly recommend Brewster Ford and Michael Rose our
Highly recommend Brewster Ford and Michael Rose our salesman. We recently purchased a new Outer Banks Bronco and our experience was outstanding. From the moment we walked in Michael was patient and best of all not pushy. The day we picked up our new car finance department was friendly and knowledgeable. Brewster Ford Rocks!!
Highly recommend Brewster Ford and Michael Rose our
Highly recommend Brewster Ford and Michael Rose our salesman. We recently purchased a new Outer Banks Bronco and our experience was outstanding. From the moment we walked in Michael was patient and best of all not pushy. The day we picked up our new car finance department was friendly and knowledgeable. Brewster Ford Rocks!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hearing that your experience stood out from start to finish truly means a great deal to all of us at Brewster Ford. Congratulations on the new Outer Banks Bronco—that’s an incredible vehicle. Michael takes pride in being patient and informative without pressure, and it’s great to know that approach made a difference. I’m also glad our finance team helped make delivery day smooth and enjoyable. Thank you for the strong recommendation and for sharing your experience. We look forward to being here for you for many miles ahead.
Recently purchased a Ford Explorer from Brewster Ford and
Recently purchased a Ford Explorer from Brewster Ford and we couldn't be happier. Michael Rose went above and beyond our expectations. We looked at and test drove multiple models over the course of several days and he always made time for us and answered all of our questions until we found the perfect model. It was important for me not only to find a car we liked but also a dealership that we could trust and depend on not only for this sale but for service as well. No other dealership or salesman came close to the experience we received at Brewster Ford with Michael.
Recently purchased a Ford Explorer from Brewster Ford and
Recently purchased a Ford Explorer from Brewster Ford and we couldn't be happier. Michael Rose went above and beyond our expectations. We looked at and test drove multiple models over the course of several days and he always made time for us and answered all of our questions until we found the perfect model. It was important for me not only to find a car we liked but also a dealership that we could trust and depend on not only for this sale but for service as well. No other dealership or salesman came close to the experience we received at Brewster Ford with Michael.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that the experience stood out from the rest truly means a lot. Michael works hard to be patient, thorough, and available throughout the process, and it’s great to know that made a difference. Earning long-term trust—not just for the sale, but for service as well—is exactly what we strive for at Brewster Ford. Thank you for sharing your experience.
Our recent leasing experience was nothing short of
Our recent leasing experience was nothing short of exceptional from start to finish. Every step of the process was smooth, transparent, and genuinely enjoyable. From the moment we walked in, we felt welcomed, respected, and never pressured. The team was knowledgeable, patient, and took the time to clearly explain all options, ensuring we felt confident and comfortable with every decision. Communication was excellent throughout — timely, clear, and proactive. All questions were answered thoroughly, and the entire leasing process was handled efficiently without ever feeling rushed. The vehicle was delivered exactly as promised, in perfect condition, and exceeded our expectations. What truly stood out was the professionalism and attention to detail. It felt less like a transaction and more like a partnership focused on making sure we had the best possible experience. This was easily one of the most seamless and stress-free car leasing experiences we’ve ever had. If it were possible to give more than five stars, we absolutely would. We couldn’t be happier and would confidently recommend Ford and this dealership to anyone looking for an outstanding experience.
Our recent leasing experience was nothing short of
Our recent leasing experience was nothing short of exceptional from start to finish. Every step of the process was smooth, transparent, and genuinely enjoyable. From the moment we walked in, we felt welcomed, respected, and never pressured. The team was knowledgeable, patient, and took the time to clearly explain all options, ensuring we felt confident and comfortable with every decision. Communication was excellent throughout — timely, clear, and proactive. All questions were answered thoroughly, and the entire leasing process was handled efficiently without ever feeling rushed. The vehicle was delivered exactly as promised, in perfect condition, and exceeded our expectations. What truly stood out was the professionalism and attention to detail. It felt less like a transaction and more like a partnership focused on making sure we had the best possible experience. This was easily one of the most seamless and stress-free car leasing experiences we’ve ever had. If it were possible to give more than five stars, we absolutely would. We couldn’t be happier and would confidently recommend Ford and this dealership to anyone looking for an outstanding experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Creating an environment where people feel welcomed, informed, and completely at ease is something we take a lot of pride in, so it’s great to hear that the experience felt smooth, transparent, and genuinely enjoyable from start to finish. Our team works hard to communicate clearly, respect your time, and make sure every detail is handled the right way, and it means a lot to know that came through at every step of the process. Thank you for taking the time to share such thoughtful feedback and for your confidence in Brewster Ford. We’re proud to have earned it and look forward to continuing to deliver the same level of care and service moving forward.
Salesman Mike Rose great guy!
Salesman Mike Rose great guy! If you need a new ford go see him, he will help you get your deal done and make it easy. Not your typical pushy sales person. Would recommend him to my friends and family…
Salesman Mike Rose great guy!
Salesman Mike Rose great guy! If you need a new ford go see him, he will help you get your deal done and make it easy. Not your typical pushy sales person. Would recommend him to my friends and family…
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Mike truly embodies the straightforward, no-pressure approach we believe in, and it’s great to see that come through so clearly here. Recommendations to friends and family mean a lot and reflect the trust our team works hard to earn every day. We appreciate you taking the time to share your experience and for highlighting the kind of atmosphere we aim to provide at Brewster Ford.
If one star is an “FFF” they earned it.
If one star is an “FFF” they earned it. I took my car in for a simple seatbelt recall and it took them two weeks to get it fixed. Then they told me my lift gate lock did not work and they wanted $500. To fix it. I said there was no problem with the lift gate when I dropped it off. The service manager said that’s not their problem and I said they caused it she then began screaming at me. Brewster ford is a bunch of scammers. They get you in for a recall and brake something else to get money from you. Scam, scam, scam. Do yourself a great favor and stay away from Brewster Ford
If one star is an “FFF” they earned it.
If one star is an “FFF” they earned it. I took my car in for a simple seatbelt recall and it took them two weeks to get it fixed. Then they told me my lift gate lock did not work and they wanted $500. To fix it. I said there was no problem with the lift gate when I dropped it off. The service manager said that’s not their problem and I said they caused it she then began screaming at me. Brewster ford is a bunch of scammers. They get you in for a recall and brake something else to get money from you. Scam, scam, scam. Do yourself a great favor and stay away from Brewster Ford
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is certainly not the experience we aim to provide, and concerns like this are taken very seriously. Recalls should be handled efficiently and professionally, and any additional findings should always be communicated clearly, respectfully, and without pressure. If there was a breakdown in communication or an interaction that felt dismissive or heated, that is not acceptable and does not reflect our standards. Feedback like this is important because it helps identify where expectations were not met and where we need to do better. We stand by transparent service practices and never want anyone to feel uncomfortable or mistrustful when working with our team. We appreciate you taking the time to share these concerns, and this will be reviewed internally so we can address the situation and improve moving forward.
I had a really great experience working with Michael Rose
I had a really great experience working with Michael Rose when I bought my 2021 Mach-E. He was super communicative, answered all my calls, replied fast to texts, and even got back to me on his days off. At first I honestly just came in to test drive a Mach-E and wasn’t planning on buying anything, but Michael was very honest and trustworthy and ended up helping me find a Mach-E that fit exactly what I needed and stayed within my budget. He never pressured me at all. The paperwork process was really smooth and easy. What I liked most was how Michael treated me like a friend during the whole process. He’s really funny, easy to talk to, and it never felt awkward or salesy. He even came in on his day off just to get the deal done a day earlier than scheduled because of snow, which I really appreciated. Even after I bought the car, he kept checking in to see how everything was going. When my tire pressure was a little off because of the cold, he helped get it taken care of super fast and was very flexible. This isn’t one of those dealerships where you never hear from the salesperson again. It was a pleasure doing business here and I honestly don’t see myself using another salesman in New York. I recommend Michael to everyone.
I had a really great experience working with Michael Rose
I had a really great experience working with Michael Rose when I bought my 2021 Mach-E. He was super communicative, answered all my calls, replied fast to texts, and even got back to me on his days off. At first I honestly just came in to test drive a Mach-E and wasn’t planning on buying anything, but Michael was very honest and trustworthy and ended up helping me find a Mach-E that fit exactly what I needed and stayed within my budget. He never pressured me at all. The paperwork process was really smooth and easy. What I liked most was how Michael treated me like a friend during the whole process. He’s really funny, easy to talk to, and it never felt awkward or salesy. He even came in on his day off just to get the deal done a day earlier than scheduled because of snow, which I really appreciated. Even after I bought the car, he kept checking in to see how everything was going. When my tire pressure was a little off because of the cold, he helped get it taken care of super fast and was very flexible. This isn’t one of those dealerships where you never hear from the salesperson again. It was a pleasure doing business here and I honestly don’t see myself using another salesman in New York. I recommend Michael to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hearing how Michael went above and beyond to make the entire experience seamless, friendly, and pressure-free is exactly what we strive for at Brewster Ford! Our team is dedicated to making every interaction smooth and enjoyable, from test drive to delivery—and beyond. It’s great to know that Michael’s attention and follow-up made such a positive impact.
I purchased my new to me 2018 Sierra 1500 Denali from
I purchased my new to me 2018 Sierra 1500 Denali from Mike Rose and the team at Brewster Ford today 12/13. While hesitant to purchase a vehicle from a dealership over 100 miles from home, Mike made me feel comfortable and was willing to work to make the whole transaction as smooth as possible. Would definitely do business with them all again.
I purchased my new to me 2018 Sierra 1500 Denali from
I purchased my new to me 2018 Sierra 1500 Denali from Mike Rose and the team at Brewster Ford today 12/13. While hesitant to purchase a vehicle from a dealership over 100 miles from home, Mike made me feel comfortable and was willing to work to make the whole transaction as smooth as possible. Would definitely do business with them all again.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Knowing that our team could make a long-distance purchase feel seamless and stress-free is exactly what we strive for! Mike and the Brewster Ford team take pride in making every step of the process smooth and enjoyable.
