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Halleen Kia

(9,729 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Simple

I called Jim and told what I was looking for. He took all my information and gave me the numbers. There was no pressure and the process was simple. Buying a car is a huge decision but Jim and Jay made it an overall good and easy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good personal service

Salesman was quick to greet me and found out what I needed. He provided me with water several times during my visit. He listened to what I wanted and brought several cars for me to try as well as trying to give me a price that made me happy and found a loan rate and payments that I needed. It was a lengthy visit but I was happy in the end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional!

Excellent customer service! Josh was great in finding the best deal for my family. Jay was wonderful making sure we understood everything with the finances.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying New

Our sales person, Brian was extremely helpful and went the extra mile to ensure that my new car was exactly what I wanted. He also went over all the details and features of the vehicle. We also did not have to spend hours and hours to complete our sale in the dealership. Very fair pricing and a extremely friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Smooth easy transaction would definitely buy from Halleen

Working with Martial Lester was a wonderful experience. He made the car buying experience easy. He worked around our busy schedules and came in on his day off to make the sale. Halleen was low pressure and no haggle which my husband and I appreciated. Martial was very friendly and easy to work with via text message. I would highly recommend Halleen Kia and Martial when you are looking at buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Deal Around and Pleasant Employees

Everyone was very nice and was willing to explain any questions or concerns. I would definitely recommend Halleen Kia to friends and family. It was also the best lease price in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Charles Scott helped me and my dad lease a 2019 Kia Forte! Super helpful answering questions that me and my dad had about the car! Looking forward to actually driving the car around! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience from beginning to end.

Excellent dealership. I initially talked to Phyllis, and she was lovely and understanding. At the dealership, I immediately met with Josh and he was very patient as I looked over the car. He answered all the questions I had at all phases of the transaction. He gave me his personal number so I could keep him posted with changes to my schedule and what was coming up. He made the steps I had to take very clear, and advocated for me to others. Oleg was also very informative and understanding when it came to actually handling money and signing paperwork. On the other hand, I have no good words about Jay from financing- he was pushy, questioned my decisions, and made me explain those decisions even though I never asked for his input. Overall though, an excellent experience that I will remember forever. I look forward to recommending this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick service

Went in for an oil change. Pulled in and was greeted by a young man who directed me in and opened my door and directed me where to go. The service gentleman took down my information. I presented my coupon and was not pressured to get other services performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

First time buying a Kia and working with the staff at Halleen Kia, but I have to say that Charles, Jay and Tracy were a joy to work with and that they made this experience easy, accurate and top notch. I would shop here again as well as tell my friends and family to do the same. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.