Reviews
Satisfied
My salesman Dave Bruckenthal made sure I got the best vehicle for my family at the best possible deal. I never felt pressured or uncomfortable. Dave took the time and went through various different options for me, even though I hadn't committed to anything. I would definitely recommend my friends and family go see Dave for future vehicle purchases!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jason and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dave was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Shep Labree, shep.labree@ingersollauto.com
Great Dealership
This is a great dealership to buy a car from. Nice spaces throughout, sales floor, waiting area, service, etc. The staff are professional, helpful, and pleasant to work with. As always, do your homework when buying a new car and then let the professionalism of the staff take it from there. Just purchased my second truck there with a great GM incentive deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving us this great review, Neil. We are very happy to hear that our team could be so professional, helpful, and pleasant to work with. We look forward to seeing you back again in the future! Take care. All the best, Shep Labree, shep.labree@ingersollauto.com
Great service!
Great service, will definitely recommend Steve Hood as the 'go to guy'.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review and for your recommendation. We are pleased to hear that Steve was able to provide an efficient and overall positive experience. Warm regards, Shep Labree, shep.labree@ingersollauto.com
Ingersoll
Service team is always excellent. Willie is always honest and I appreciate that he takes the time to explain the work done on my vehicle to me, he doesn't just brush me off like other people have in the past. I specifically look forward to coming back and working with Willie because I know if I have any questions they will get answered. Sunday service hours are also very convinent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ashley and thanks for your kind words! We appreciate Willie as well as the rest of our team and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Warm regards, John Juraska, john.juraska@ingersollauto.com
Buick Envision 2016
Pape was great! He made sure to find out our needs in a car and what our budget was to make the right recommendation, he also showed us more than one option and wasn't pushy the way 'car salesmen' are known to be. Ultimately we looked at other dealers and cars, but returned to Ingersoll not just because we liked the car we saw there better but also because of Pape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this wonderful feedback, Rodrigo! We're so glad you came back to see us for your next car. It's fantastic to know Pape helped make us worth the drive. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! All the best, Shep Labree, shep.labree@ingersollauto.com
Happy with my service at Infersoll
Recall part was replaced and brakes checked as asked and all was down within the time allowed . I was able to move on with the rest of my day because it was done quicker then expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear that your service visit went so well. It's always great to hear from our guests and we appreciate you taking the time to give us feedback. Thank you for continually choosing Ingersoll Auto of Danbury for your vehicle needs. Warm regards, John Juraska, john.juraska@ingersollauto.com
Service Visit
The service associate was professional, courteous and attentive to every detail. The overall experience was outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review. We do our best to ensure nothing but an outstanding experience for our guests and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, John Juraska, john.juraska@ingersollauto.com
Customer
Everyone was very helpful with anything from finding the right vehicle we were looking for up to the amount we were able to swing for monthly payments. Service department also fixed the problem that occurred after we purchased vehicle with no problem. Great dealership!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tammy, thank you for the feedback! We are happy to hear of your positive experience at Ingersoll Auto of Danbury and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kind regards, Shep Labree, shep.labree@ingersollauto.com
2015 GMC Canyon
Everything was perfect. In and out of there in 1 hour and 15 minutes as stated by my advisor. THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, John Juraska, john.juraska@ingersollauto.com
THE BST PLACE TO PURCHASE A QUALITY VEHICLE.
No pressure to buy a vehicle, great prices, great customer service, clean facility, great car service and fantastic car experience. Recommend to all friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, thank you for the feedback! We are happy to hear of your positive experience at Ingersoll Auto of Danbury, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Warm regards, Shep Labree, shep.labree@ingersollauto.com