Hamilton Chevrolet

(My Google Reviews disappear Everytime I try to write one so I'll try here. Apparently Google Reviews is not to be relied on for honest reviews) I purchased a vehicle from Hamilton Chevrolet largely because I was told it came with warranty coverage for engine and transmission issues up to 100,000 miles. Having that warranty was one of the main reasons I agreed to buy the car. The first time I experienced engine problems, the dealership performing the repairs informed me that the warranty apparently only applied to the original owner and was not actually valid for me as a secondary owner. That was the first time I learned there was a serious issue with the warranty I had been relying on when I bought the vehicle. Despite being told the warranty did not actually apply to me, Hamilton Chevrolet still paid for the repairs at that time because they were honoring the warranty they had sold me with the vehicle. When I later experienced additional engine problems, instead of standing behind what they sold me, I dealt with ignored phone calls, conflicting explanations, and a complete lack of communication. To make matters worse, I later discovered the vehicle had previously received an engine replacement before I purchased it, something that was never disclosed to me when I specifically asked about the car’s history and possible issues before buying it. The entire experience left me feeling completely misled and cheated out of thousands of dollars. I purchased this vehicle believing I had warranty protection for major engine problems, only to later learn the warranty apparently was never valid for me in the first place because I was not the original owner. When I went in to talk to them in person since they would not return my phone calls, with the bill from my repairs, they were more angry about my review than they were concerned about righting their wrong. The manager barely glanced at my warranty paperwork and said "Oh, that's expired". Even though my paperwork clearly states that it was still valid, if he had cared to read it. But yes, the warranty was expired because they sold me an expired warranty. I've since met numerous people who have had very similar experiences with Hamilton Chevrolet. Though the reviews would fool people into believing this place was on the up and up......just like they fooled me into trusting Hamilton Chevrolet in the first place.

Review Title: Outstanding, professional service from Anasia Glover! I recently purchased/serviced my vehicle at Hamilton Chevrolet in Warren, MI, and I couldn’t be happier with the experience. Anasia Glover was my point of contact, and she was absolutely fantastic! From the moment I arrived, Anasia was incredibly welcoming, knowledgeable, and patient. She took the time to thoroughly answer all of my questions and made sure I completely understood everything involved with my [purchase / vehicle repair / lease process]. What stood out the most was her genuine professionalism and how she went above and beyond to ensure I was taken care of. Thanks to Anasia, the entire process was smooth, stress-free, and efficient. If you are visiting Hamilton Chevrolet, I highly recommend asking for Anasia Glover. She is a true asset to the team!

They were able to quickly find me the perfect car I was looking for at a great price! Overall experience was quick and efficient, and friendly service.

Excellent dealership! Highly recommend to all friends and family. Very clean, attentive and professional. That is enough words if I marked 5 stars above. Nothing more needed

Tammy is a helpful, friendly, knowledgeable, and patient salesperson who knows her stuff. She made leasing a car less stressful. I appreciated her advice and assistance.

Excellent service did not get any repairs. Least a new car. Looked at the trailblazer the tracks and the equinox and I chose the equinox I am very happy with my car.

I was told my radiator wasn?t any good they lied just to make some money

Honestly, Subpar visit. Keith at the service check-in dinged my door and separated the paint / chipped the edging along the door. I brought it to his attention, seemed very smug about me calling it out. Proceeded to tell me it would be taken care of and it never was. Upon seeing 3 other people waiting in line at the desk. I decided my time was better spent not being there. Kevin in service was also very ?funny? with comments made to me and to fellow workers. Jokes made about the previous customer and then jokes made about my departure didn?t sit well. However, I guess that?s the best they can get at this location. Returning customer due to convenience of location not but choice or desire.

Awesome. Great service! No problems with turning in my lease ad picking up new vehicle. Dave Asmar is the best when it comes to getting a new vehicle.

Would not answer the question I was asking. Opened up 3 different message groups for no reason.