Team Chevrolet

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 19, 2020

    I have purchased two cars from Team Chevrolet. One used (2016) and one new (2019). I found out that they lied to me when they sold me the used car so... I logged a complaint with Dave Brubaker, the general manager. As a result have been told that I am no longer welcome there and they will no longer service my vehicles. If you are planning to buy a Chey stay away from Team Chevrolet.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Joe, we are sorry this situation occurred. It is our prerogative to keep a safe and friendly atmosphere in our store. We do not condone verbal abuse a...gainst our staff so unfortunately we were unable to service you. If you would like to further discuss please contact our General Manager, David Brubaker: (219) 462-1175

  • 5.0 out of 5
    September 29, 2020

    I have been buying new and used vehicles for close to 50 years now. I went to Team Chevy in Valparaiso to check out a 2013 Ram 1500. That’s when I met... Christian, a very professional and personable salesman. I ended up buying that 2013 Ram 1500. When I got the truck home I noticed the driver’s side mirror light wasn’t working. When I went back to Team Chevy to take them the tittle to my trade in, I mentioned the light not working. They called a mechanic over and he popped out the light fixture, checked it out and said they would have to order a new one. Two days later they called me and said the new light was in ($120 online price). When they were putting in the new light, I mentioned to Christian I had found a small rust spot (when I washed the truck) on the tail gate. I didn’t notice it when I bought it, because the truck is brown and so is the rust spot. Christian took a photo of the tail gate and said he would let his manager know about it. I got a text from Christian to bring the truck back in so they could go over the truck again and fix the tail gate (I got an estimate from a local body shop in Chesterton, they said to fix the tail gate would be $620). They gave me a 2020 Blazer to use for the 6 days that they had my truck. I picked the truck up and their body shop did an amazing job on the tail gate. They also did an alignment on the truck. I have never received this kind of service from a car dealer. After all the truck is 7 years old. I highly recommend Team Chevy in Valparaiso. And when you stop in ask for Christian

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi George, we are happy to hear about your positive experience with us. Thank you for the recommendation.

  • July 12, 2014

    We have purchased two cars from them and have been very pleased with them both. The customer service was excellent both times! Micheal Thiele was amazimg... to work with!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 5, 2020

    Great service. I wish that I would have Bought my vehicle there instead of Bosak... Team will be doing all my service work from here on out.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 15, 2020

    Got me in and out of their dealership in less than 45 minutes!!!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2020

    I worked with Mike Cairns. He was wonderful and knowledgeable. He made sure all of my questions were answered and eased any fears I had with buying a used... car. He was amazing. The whole staff was very professional and amazing! Thank you guys!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 16, 2020

    Perfect example of how service and repairs at a dealership should go.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, Lewis!

  • 5.0 out of 5
    June 12, 2019

    Salesman was very helpful and had an enjoyable experience. Love my new Blazer RS

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Todd, we would like to congratulate you on your new vehicle purchase. Thank you for taking time out of your busy day to leave a review of your expe...rience.

  • 5.0 out of 5
    April 8, 2019

    Overall everything was great. I go here for all my car service needs and all these guys do great!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 24, 2018

    From start to finish everything was streamlined and friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Christopher, thank you so much for your kind review! We are delighted to hear we provided you with a 5-star experience!

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