Team Chevrolet

My car didn't pass the emissions I took it to Team Chevy and they fixed the problem and gave me an Uber ride home and brought me back. I would not hesitate to let Jim and the service department work on my car again. It passed the emissions on Friday.

The service asst manager ryan was a total a.. to me mental slapping me with his unprofessionalism. The this ryan stepped towards me demanding a good review. Not happening. Short story he Ryan harassed me at the dealer and demanded i answer him. Not happening. The general manager called me apologizing. It is only show the bad service at this dealership. Unprofessionalism.

We weren’t planning to travel out of town to buy a vehicle, but when Callie from Team Chevrolet reached out to us about our search, she offered us a price that we couldn’t match here in Iowa for our Mazda CX-50 S Premium Plus. Even the AI we were using was impressed with the offer. The SUV was in pristine condition and has been an excellent fit for us. We’re thrilled that Callie reached out to us because we received more than we had hoped for in the deal. Thank you, Team Chevrolet, and thank you, Callie! 🤗

What a great experience. I had been looking for about 6 months. This blue truck popped up on my computer. I called Team Chevy and Callie Baird answered. She answered EVERY question I had, was very very helpful. as I am over 3 1/2 hours away, Callie made sure everything was in order before I got there. She was very through and took all the time I needed. She even took my picture for me. This was an awesome experience . I was so happy that she took all her time for me as this was a Friday night and I had to drive home 3 1/2 hours ! Thank you Callie Baird and thank you Team Chevy

Callie was an ease to work with. Answering all my questions before I got into the dealership. Once we got to the dealership the buying process was quick and stress-free. I will reach out to Callie and Team Chevy next time I’m in the car market.

Avoid this place at all costs. We brought in our 2021 GMC Sierra diesel already knowing the issue, the GMC app literally told us what was wrong. Pete, the service manager, flat out dismissed it and insisted on a completely different repair. We were charged thousands of dollars to “replace” a radiator that did absolutely nothing to fix the problem. We drove off the lot and the check engine light was STILL ON. When we brought it back, they suddenly admitted the original issue we told them about was the real problem all along. Instead of owning their mistake, they charged us AGAIN another diagnostic fee and another $1,000 to fix what should have been done the first time. To make matters worse, the one thing they claimed they were going to “help us out on” turned out to be something that was actually covered under warranty. So not only were we misled about the repairs, we were also misled about what we should have been paying for in the first place. We also had to fight just to get the old radiator back so we could try to recover some of the money THEY wasted. Pete’s behavior was completely unacceptable angry, rude, talking down to my mother, and trying to blame us for their incompetence. This is not how a professional service department operates. This place is dishonest, careless, and completely unaccountable. They wasted our time, our money, and then treated us like the problem. We will never return and neither will our fleet of GM and DOT certified vehicles. We will be telling everyone we know to stay far away from this dealership. If you value your money and basic respect, go anywhere else.

Recently bought a new car with Team Chevrolet. Our salesman Mike was great, the manager came over and checked on us and the warranty was thoroughly explained to us so we could pick out what works with our budget. I'd definitely recommend them to anyone

We have had problems with the Service Dept before and now I do not like the way I was treated as a customer to buy a new car

1st time buying from team chevy overall buying experance was good. Today got the first oil change James Breclaw checked me in and updated me when it was almost done

I had a great experience with Callie and the rest of the Team. This was the 1st time that I did a trade in and bought a vehicle online and the process was easy and simple. I recommend them!!!