Reviews
They were a pleasure to work with in the purchase. Our salesman was very professional and easy to speak to concerning this new vehicle.
They were a pleasure to work with in the purchase. Our salesman was very professional and easy to speak to concerning this new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It went very well. Everyone was nice and to the point. My car is running good now.
It went very well. Everyone was nice and to the point. My car is running good now.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
If you leave a message, they do not call back. Takes a while to get in for service. They are disorganized when it comes to getting a loaner. One guy in the service department frequently responds with, “I forgot“.
If you leave a message, they do not call back. Takes a while to get in for service. They are disorganized when it comes to getting a loaner. One guy in the service department frequently responds with, “I forgot“.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Melissa, I’m sorry for the frustration you’ve experienced with our service department. Unreturned messages, scheduling delays, and confusion over loaner arrangements fall short of the service you should expect from Kennedy Mazda. I will review your feedback with our service team and use your experience as a training opportunity to improve our communication, organization, and follow-through. Thank you for bringing these concerns to our attention. Andrew Thompson General Manager, Kennedy Mazda
Easy to make appointments. Everyone is kind and knowledgeable. We love our Mazda. Dealership is close to home.
Easy to make appointments. Everyone is kind and knowledgeable. We love our Mazda. Dealership is close to home.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly no pressure sales department. Excellent instructions on different features available on my vehicle.
Very friendly no pressure sales department. Excellent instructions on different features available on my vehicle.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Service is friendly and on time. The store is clean and inviting. My advisor Carter did an excellent job listening.
Service is friendly and on time. The store is clean and inviting. My advisor Carter did an excellent job listening.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kennedy Mazda has been absolutely wonderful. We use them to either purchase vehicles or have maintenance on our cars. Kennedy has never tried to upsell us, or give us any grief as ALL OF YOU KNOW, other dealers do constantly. We highly recommend Kennedy Mazda.
Kennedy Mazda has been absolutely wonderful. We use them to either purchase vehicles or have maintenance on our cars. Kennedy has never tried to upsell us, or give us any grief as ALL OF YOU KNOW, other dealers do constantly. We highly recommend Kennedy Mazda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great place, but I asked for a car wash and it had not been washed
Great place, but I asked for a car wash and it had not been washed
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service & people that work there. They were helpful and knowledgeable in the areas needed.
Excellent service & people that work there. They were helpful and knowledgeable in the areas needed.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The only service I have had done is two software updates, CDC and DCM. After the latest update sometimes the system doesn't recognize me, and I have to try to fix that with no success. Once it asked me to log in. How do I do that? Sometimes when I start the car, there is a list in the upper right of the screen including my name. That works if I select my name. Most times there is no list, and it treats me as a guest and won't let my profile download. The sales and service staff are great, friendly and helpful as I have been trying to deal with many software issues.
The only service I have had done is two software updates, CDC and DCM. After the latest update sometimes the system doesn't recognize me, and I have to try to fix that with no success. Once it asked me to log in. How do I do that? Sometimes when I start the car, there is a list in the upper right of the screen including my name. That works if I select my name. Most times there is no list, and it treats me as a guest and won't let my profile download. The sales and service staff are great, friendly and helpful as I have been trying to deal with many software issues.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair