Reviews
This was my first experience with buying a car from a
This was my first experience with buying a car from a dealership. Everyone was very helpful and nice!
This was my first experience with buying a car from a
This was my first experience with buying a car from a dealership. Everyone was very helpful and nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The price of the oil change for $100 is way too much
The price of the oil change for $100 is way too much money. I've been taking my car there since 2011 and yes the price goes up but in the last 6 months it went up to $100 that's a lot of money you might want to consider seeing what's going on why so much.
The price of the oil change for $100 is way too much
The price of the oil change for $100 is way too much money. I've been taking my car there since 2011 and yes the price goes up but in the last 6 months it went up to $100 that's a lot of money you might want to consider seeing what's going on why so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Dear JSULESKIRN, Thank you for being such a loyal member of the Kennedy Mazda family. Having you with us since 2011 is something we truly value, which is why I took your feedback regarding our recent $100 service price very seriously. I completely understand the frustration with rising costs. As General Manager, I work hard to balance the increasing price of premium synthetic oil and specialized Mazda filters with our goal of remaining affordable for our long-term guests. To provide some context on that $100 total: The Market: Within 25 miles of Valparaiso, a full synthetic oil change and tire rotation typically ranges from $90 to $145 at reputable shops. While some places advertise lower "teaser" rates, they often add extra fees for environmental disposal, shop supplies, or even the oil filter itself. Our pricing is transparent and includes those components. The "Kennedy" Value: Beyond the synthetic oil and tire rotation, your visit includes a professional car wash and a certified multi-point video inspection—services most quick-lube shops simply don't offer. We want to ensure the value of our service matches the loyalty you’ve shown us for over a decade. Our service manager, Damian Thomas personally reviews our service packages to see where we can offer more aggressive "Loyalty Specials" for our long-term customers. For example, our Afternoon Special is a great way to save, as it includes a free tire rotation with your oil change. I would welcome the chance to speak with you further or personally oversee your next visit to ensure you are 100% satisfied. Please feel free to reach out to me directly at the dealership. Best regards, Andrew Thompson General Manager, Kennedy Mazda (219) 462-3111 Ext 119
Scotty Swortz was also amazing handling all of our
Scotty Swortz was also amazing handling all of our paperwork! John Zale came in while we were closing and offered great value.
Scotty Swortz was also amazing handling all of our
Scotty Swortz was also amazing handling all of our paperwork! John Zale came in while we were closing and offered great value.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
friendly and welcoming.
friendly and welcoming. went for oil change and service all went well and was out in about an hour. Quickest ever! The video from the service tech is informative, but i prefer a hands on myself. Someone to physically come out and speak to me face to face. Especially when it comes to preforming additional work.
friendly and welcoming.
friendly and welcoming. went for oil change and service all went well and was out in about an hour. Quickest ever! The video from the service tech is informative, but i prefer a hands on myself. Someone to physically come out and speak to me face to face. Especially when it comes to preforming additional work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, knowledgeable- I was in and out within the
Professional, knowledgeable- I was in and out within the hour. Great service (Damian) and helpful assistance (Raquel) as well in the reception area
Professional, knowledgeable- I was in and out within the
Professional, knowledgeable- I was in and out within the hour. Great service (Damian) and helpful assistance (Raquel) as well in the reception area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice and helpful in the process of purchasing my
Very nice and helpful in the process of purchasing my first new to me car.
Very nice and helpful in the process of purchasing my
Very nice and helpful in the process of purchasing my first new to me car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service quickly got car back.
Great service quickly got car back. Went over the report with me. I’m very happy
Great service quickly got car back.
Great service quickly got car back. Went over the report with me. I’m very happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We drove four and a half hours to look at a 2014 ford
We drove four and a half hours to look at a 2014 ford f-150 Joachim our salesman had the truck ready to look at and test drive he was very helpful and friendly told us about a few miles loop we could drive around town he sent us pictures ahead of time of the truck john the sales manager was very helpful and friendly he accepted or offer they both answered all of our questions Scott in finance took care of all the paperwork explained everything he was very helpful and friendly he offered an extended warranty at a great price which we took the truck was very clean inside and out they gave us a full tank of gas the whole experience was great thanks! Kennedy mazda
We drove four and a half hours to look at a 2014 ford
We drove four and a half hours to look at a 2014 ford f-150 Joachim our salesman had the truck ready to look at and test drive he was very helpful and friendly told us about a few miles loop we could drive around town he sent us pictures ahead of time of the truck john the sales manager was very helpful and friendly he accepted or offer they both answered all of our questions Scott in finance took care of all the paperwork explained everything he was very helpful and friendly he offered an extended warranty at a great price which we took the truck was very clean inside and out they gave us a full tank of gas the whole experience was great thanks! Kennedy mazda
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Clean professional and friendly service.
Clean professional and friendly service. Video and audio inspection is a nice touch. On time.
Clean professional and friendly service.
Clean professional and friendly service. Video and audio inspection is a nice touch. On time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John Moore listened to all my needs and didn't try to
John Moore listened to all my needs and didn't try to over sell. Got exactly what I wanted for a great price.
John Moore listened to all my needs and didn't try to
John Moore listened to all my needs and didn't try to over sell. Got exactly what I wanted for a great price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car