Reviews
Everyone was helpful and patient.
Everyone was helpful and patient. I feel really good about the experience and my new car.
Everyone was helpful and patient.
Everyone was helpful and patient. I feel really good about the experience and my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It did not start off good with John Moore.
It did not start off good with John Moore. Andrew took over and it went much better. I just need a manual for the car, it did not come with one.
It did not start off good with John Moore.
It did not start off good with John Moore. Andrew took over and it went much better. I just need a manual for the car, it did not come with one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent buying experience.
Excellent buying experience. Quoted a very competitive price. Total pickup and paperwork was right at a hour.
Excellent buying experience.
Excellent buying experience. Quoted a very competitive price. Total pickup and paperwork was right at a hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The oil change was very thorough.
The oil change was very thorough. Tire pressure was checked as well as the tread.Fluids were refilled as needed and filters were checked. Recommendations were made, but I was not pressured to buy extra services. And best of all was car was washed!
The oil change was very thorough.
The oil change was very thorough. Tire pressure was checked as well as the tread.Fluids were refilled as needed and filters were checked. Recommendations were made, but I was not pressured to buy extra services. And best of all was car was washed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice selection of cars.
Nice selection of cars. Very knowledgeable about the cars. Very easy to work with pleasure doing business with:)
Nice selection of cars.
Nice selection of cars. Very knowledgeable about the cars. Very easy to work with pleasure doing business with:)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Several examples 1) paper floor mat not used, rear wiper
Several examples 1) paper floor mat not used, rear wiper needs replaced reported as good, missing tire stem air cap. Unsure if ~$40 for labor value added. sales was helpful..
Several examples 1) paper floor mat not used, rear wiper
Several examples 1) paper floor mat not used, rear wiper needs replaced reported as good, missing tire stem air cap. Unsure if ~$40 for labor value added. sales was helpful..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Dear CKLP, Thank you for taking the time to share your feedback regarding your recent service visit. While I am glad to hear our sales team was helpful, I was concerned to read about the lapses in our service department. Using protective mats, accurately reporting wiper conditions, and ensuring all tire caps are replaced are basic standards we expect our team to meet every time. We clearly missed the mark during your visit, and I’d like to address this directly with the staff members involved to ensure it doesn't happen again. Could you please provide your full name or the RO (Repair Order) number from your visit? This will allow me to look into the incident, identify the technicians responsible for the oversight, and provide the necessary training and corrective action. We value your business and would appreciate the chance to make this right. I look forward to hearing from you. Best regards, Andrew Thompson, General Manager, Kennedy Mazda
I love the service here, I went to take 5 and it was not
I love the service here, I went to take 5 and it was not the same. Only coming here for now on.
I love the service here, I went to take 5 and it was not
I love the service here, I went to take 5 and it was not the same. Only coming here for now on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kennedy Mazda has always taken care of all of my
Kennedy Mazda has always taken care of all of my essential and extra car needs for over 4 years now! They are always very professional and friendly!
Kennedy Mazda has always taken care of all of my
Kennedy Mazda has always taken care of all of my essential and extra car needs for over 4 years now! They are always very professional and friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and professional staff, always get a video of
Friendly and professional staff, always get a video of the Technian going over my vehicle letting me know what is going on. Great service thanks!
Friendly and professional staff, always get a video of
Friendly and professional staff, always get a video of the Technian going over my vehicle letting me know what is going on. Great service thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and speedy service.
Professional and speedy service. The serviceman explained to my husband that I had driven through oil and nothing was wrong with my car. They washed my car and we were not charged for the visit.
Professional and speedy service.
Professional and speedy service. The serviceman explained to my husband that I had driven through oil and nothing was wrong with my car. They washed my car and we were not charged for the visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair