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Kennedy Mazda

(354 reviews)
Visit Kennedy Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
Used (219) 587-0491 (219) 587-0491
Service (219) 587-0532 (219) 587-0532

Inventory

See all 97 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2024.
Originally opened as a Buick dealership Kennedy acquired the Mazda nameplate in 1994 and has Family owned and operated by Tom Kennedy Kennedy gained and attained the premier Mazda dealer status in Porter and Lake Indiana counties since. Mazda is an established dealership in Valparaiso and the surrounding communities of Chesterton Merrillville Hebron Portage LaPorte Michigan City and more. Kennedy Mazda and its employees are proud to provide service and auto assistance to the Kennedy Mazda Valparaiso area and Porter County surrounding area customers.
Kennedy Mazda Your Local Valparaiso Mazda Dealer

Service center

Phone number (219) 587-0532

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(354 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They were a pleasure to work with in the purchase. Our salesman was very professional and easy to speak to concerning this new vehicle.

They were a pleasure to work with in the purchase. Our salesman was very professional and easy to speak to concerning this new vehicle.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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It went very well. Everyone was nice and to the point. My car is running good now.

It went very well. Everyone was nice and to the point. My car is running good now.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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If you leave a message, they do not call back. Takes a while to get in for service. They are disorganized when it comes to getting a loaner. One guy in the service department frequently responds with, “I forgot“.

If you leave a message, they do not call back. Takes a while to get in for service. They are disorganized when it comes to getting a loaner. One guy in the service department frequently responds with, “I forgot“.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Melissa, I’m sorry for the frustration you’ve experienced with our service department. Unreturned messages, scheduling delays, and confusion over loaner arrangements fall short of the service you should expect from Kennedy Mazda. I will review your feedback with our service team and use your experience as a training opportunity to improve our communication, organization, and follow-through. Thank you for bringing these concerns to our attention. Andrew Thompson General Manager, Kennedy Mazda

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Easy to make appointments. Everyone is kind and knowledgeable. We love our Mazda. Dealership is close to home.

Easy to make appointments. Everyone is kind and knowledgeable. We love our Mazda. Dealership is close to home.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very friendly no pressure sales department. Excellent instructions on different features available on my vehicle.

Very friendly no pressure sales department. Excellent instructions on different features available on my vehicle.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Service is friendly and on time. The store is clean and inviting. My advisor Carter did an excellent job listening.

Service is friendly and on time. The store is clean and inviting. My advisor Carter did an excellent job listening.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Kennedy Mazda has been absolutely wonderful. We use them to either purchase vehicles or have maintenance on our cars. Kennedy has never tried to upsell us, or give us any grief as ALL OF YOU KNOW, other dealers do constantly. We highly recommend Kennedy Mazda.

Kennedy Mazda has been absolutely wonderful. We use them to either purchase vehicles or have maintenance on our cars. Kennedy has never tried to upsell us, or give us any grief as ALL OF YOU KNOW, other dealers do constantly. We highly recommend Kennedy Mazda.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great place, but I asked for a car wash and it had not been washed

Great place, but I asked for a car wash and it had not been washed

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent service & people that work there. They were helpful and knowledgeable in the areas needed.

Excellent service & people that work there. They were helpful and knowledgeable in the areas needed.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The only service I have had done is two software updates, CDC and DCM. After the latest update sometimes the system doesn't recognize me, and I have to try to fix that with no success. Once it asked me to log in. How do I do that? Sometimes when I start the car, there is a list in the upper right of the screen including my name. That works if I select my name. Most times there is no list, and it treats me as a guest and won't let my profile download. The sales and service staff are great, friendly and helpful as I have been trying to deal with many software issues.

The only service I have had done is two software updates, CDC and DCM. After the latest update sometimes the system doesn't recognize me, and I have to try to fix that with no success. Once it asked me to log in. How do I do that? Sometimes when I start the car, there is a list in the upper right of the screen including my name. That works if I select my name. Most times there is no list, and it treats me as a guest and won't let my profile download. The sales and service staff are great, friendly and helpful as I have been trying to deal with many software issues.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 354 reviews

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