Skip to main content

Kennedy Mazda

(294 reviews)
Visit Kennedy Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
Used (219) 587-0491 (219) 587-0491
Service (219) 587-0532 (219) 587-0532

Inventory

See all 108 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since January 2024.
Originally opened as a Buick dealership Kennedy acquired the Mazda nameplate in 1994 and has Family owned and operated by Tom Kennedy Kennedy gained and attained the premier Mazda dealer status in Porter and Lake Indiana counties since. Mazda is an established dealership in Valparaiso and the surrounding communities of Chesterton Merrillville Hebron Portage LaPorte Michigan City and more. Kennedy Mazda and its employees are proud to provide service and auto assistance to the Kennedy Mazda Valparaiso area and Porter County surrounding area customers.
Kennedy Mazda Your Local Valparaiso Mazda Dealer

Service center

Phone number (219) 587-0532

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I had a great experience purchasing my Mazda from this dealership. The entire process was low pressure, which I really appreciated. My salesperson John Moore was extremely knowledgeable on cars especially the Mazda brand and took the time to answer all of my questions without making me feel rushed. After I brought the vehicle home, I noticed some scratches that I hadn’t seen when I purchased. I reached out to the dealership, and they immediately took care of the issue. They buffed out the scratches, touched up any paint imperfections they found, and went over the entire vehicle to make sure everything looked great. The car looks amazing now, you can’t even tell there was ever an issue. They stand behind their vehicles and value customer satisfaction even after the sale is complete. I would definitely recommend them to anyone looking for a vehicle and would gladly do business with them again.

I had a great experience purchasing my Mazda from this dealership. The entire process was low pressure, which I really appreciated. My salesperson John Moore was extremely knowledgeable on cars especially the Mazda brand and took the time to answer all of my questions without making me feel rushed. After I brought the vehicle home, I noticed some scratches that I hadn’t seen when I purchased. I reached out to the dealership, and they immediately took care of the issue. They buffed out the scratches, touched up any paint imperfections they found, and went over the entire vehicle to make sure everything looked great. The car looks amazing now, you can’t even tell there was ever an issue. They stand behind their vehicles and value customer satisfaction even after the sale is complete. I would definitely recommend them to anyone looking for a vehicle and would gladly do business with them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Always very helpful. They schedule service quickly and are always very courteous and clear explaining the service.

Always very helpful. They schedule service quickly and are always very courteous and clear explaining the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very accommodating but $89 for an oil change. Ouch! They allowed us to drop off early and stored vehicle inside until we returned. Thank you.

Very accommodating but $89 for an oil change. Ouch! They allowed us to drop off early and stored vehicle inside until we returned. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I have never met such a great dealership with wonderful customer service and caring people

I have never met such a great dealership with wonderful customer service and caring people

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Kennedy Mazda is by far the best dealership in the area. We went to multiple dealerships….never again. It only Kennedy Mazda for our family!!

Kennedy Mazda is by far the best dealership in the area. We went to multiple dealerships….never again. It only Kennedy Mazda for our family!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Kennedy Mazda, worked with me last year and things just didn't work out but I felt they were wonderful then. This interation was no different. They pampered me and me feel special. I feel I had the most honest group working with me. John Moore is the absolute best person and Kennedy Mazda should be proud having him.

Kennedy Mazda, worked with me last year and things just didn't work out but I felt they were wonderful then. This interation was no different. They pampered me and me feel special. I feel I had the most honest group working with me. John Moore is the absolute best person and Kennedy Mazda should be proud having him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

My service was weird. Normally my car always gets washed but it wasnt after my service and the service person before would let me know if the car wash was down. Then I had a coupon through the email for my 2 year anniversary. When I went to pay the woman told me I was supposed to let the service guy know beforehand and she wasnt going to take it. I looked at the email and it didnt mention that at all.

My service was weird. Normally my car always gets washed but it wasnt after my service and the service person before would let me know if the car wash was down. Then I had a coupon through the email for my 2 year anniversary. When I went to pay the woman told me I was supposed to let the service guy know beforehand and she wasnt going to take it. I looked at the email and it didnt mention that at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dear Caroline, Thank you for taking the time to share your feedback regarding your recent service visit. First and foremost, happy 2-year anniversary with your Mazda! We truly appreciate your loyalty over the last two years, which is why I am incredibly sorry to hear that this particular visit fell short of the standard you’ve come to expect from us. We pride ourselves on clear communication and a seamless experience, and it sounds like we missed the mark on both fronts during this visit. • The Car Wash: A clean vehicle is a staple of our service. If our wash was down or if there was a delay, that absolutely should have been communicated to you upfront by your advisor. • The Anniversary Coupon: I completely understand your frustration here. If the email did not specify that the coupon needed to be presented prior to write-up, we absolutely should have honored it at the time of payment without hassle. I would love the opportunity to make this right. Please reach out to me directly at (219) 462-3111 Ext 119 or kennedymazda@gmail.com so I can credit the value of that anniversary coupon back to you and ensure your next wash is on us. Thank you for helping us improve, and I hope we can earn back your total confidence during your next visit. Best regards, Andrew Thompson General Manager

Show full review

Damien (sp) went above and beyond to take care of my headlight problem. His efforts are appreciated along with the staff that offered to do the repair at no cost.

Damien (sp) went above and beyond to take care of my headlight problem. His efforts are appreciated along with the staff that offered to do the repair at no cost.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Joachim was helpful in getting us exactly what we were looking for. He made the process smooth and easy. It was very friendly and low pressure, and Joachim was extremely knowledgeable.

Joachim was helpful in getting us exactly what we were looking for. He made the process smooth and easy. It was very friendly and low pressure, and Joachim was extremely knowledgeable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Very professional and I have now bought my 4th Car here! Will continue to purchase from them!

Very professional and I have now bought my 4th Car here! Will continue to purchase from them!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 294 reviews