Skip to main content

Central Cadillac

(413 reviews)
Visit Central Cadillac
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 8:00am–6:00pm
Tuesday 9:00am–5:00pm 8:00am–6:00pm
Wednesday 9:00am–5:00pm 8:00am–6:00pm
Thursday 9:00am–5:00pm 8:00am–6:00pm
Friday 9:00am–5:00pm 8:00am–6:00pm
Saturday 9:00am–3:00pm 9:00am–3:00pm
Sunday Closed Closed
New (216) 367-5556 (216) 367-5556
Used (216) 539-9065 (216) 539-9065
Service (216) 416-8482 (216) 416-8482

Inventory

See all 126 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
Welcome to Central Cadillac, Cleveland’s go-to destination for luxury and performance since 1942. We’re more than just a dealership—we’re a team of passionate professionals dedicated to delivering an exceptional car-buying experience. Whether you’re shopping for a brand-new Cadillac or a high-quality pre-owned vehicle, we make the process seamless and enjoyable. With top-tier service, expert guidance, and a commitment to excellence, we’re here to help you drive away in style. Experience the Central Difference today!
If you're ready to experience the luxury experience of Cadillac, then we invite you to come to Central Cadil..

Service center

Phone number (216) 416-8482

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Reviews

(413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Central Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

The sales and service department at Central Cadillac are

The sales and service department at Central Cadillac are top tier. I've been a customer for 7 years and would highly recommend purchasing or leasing a car from this dealership. Angelo is exceptional in sales - helpful, patient and kind. Getting my car serviced here is always a breeze - reliable and efficient.

The sales and service department at Central Cadillac are

The sales and service department at Central Cadillac are top tier. I've been a customer for 7 years and would highly recommend purchasing or leasing a car from this dealership. Angelo is exceptional in sales - helpful, patient and kind. Getting my car serviced here is always a breeze - reliable and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Marie, we're happy you found Angelo to be so supportive during your experience here at Central Cadillac. We are always more than happy to assist you if anything else comes up. Take care!

Show full review

Took my 2001 Cadillac CT4 in for a Forward Collision

Took my 2001 Cadillac CT4 in for a Forward Collision Warning light; Tiberius Stanciu was my service advisor who in conjunction with the service team not only taught me something about the system (most important), but was efficient and knowledgeable. Made it easy!!

Took my 2001 Cadillac CT4 in for a Forward Collision

Took my 2001 Cadillac CT4 in for a Forward Collision Warning light; Tiberius Stanciu was my service advisor who in conjunction with the service team not only taught me something about the system (most important), but was efficient and knowledgeable. Made it easy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Larry, we are thrilled to hear about your positive experience with our service team, especially with Tiberius as your advisor. It's our goal to not only efficiently fix any issues, but also educate our customers. Thank you for choosing us for your 2001 Cadillac CT4 needs!

Show full review

Steve Newman was very helpful in the transaction.

Steve Newman was very helpful in the transaction. Disappointed on the trade of my 2025 EV equinox

Steve Newman was very helpful in the transaction.

Steve Newman was very helpful in the transaction. Disappointed on the trade of my 2025 EV equinox

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I recently purchased a used vehicle from central Cadillac

I recently purchased a used vehicle from central Cadillac and my experience was great. They were patient and answered all my questions regarding the situation. They gave me exceptional service and if I lived closer I would probably purchase all my vehicles from them. Very Impressed

I recently purchased a used vehicle from central Cadillac

I recently purchased a used vehicle from central Cadillac and my experience was great. They were patient and answered all my questions regarding the situation. They gave me exceptional service and if I lived closer I would probably purchase all my vehicles from them. Very Impressed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Nathaniel, we're happy to hear you had such a positive experience with our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Show full review

Best service ever.

Best service ever...Quick fast straight to the point, no delay in, get you in and out. I called that morning was in by 1:30 out by 2:30.

Best service ever.

Best service ever...Quick fast straight to the point, no delay in, get you in and out. I called that morning was in by 1:30 out by 2:30.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Pauline, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Show full review

I haven't purchased a car from a dealership in many

I haven't purchased a car from a dealership in many years. Mason Fink and the Central staff helped make this an enjoyable experience

I haven't purchased a car from a dealership in many

I haven't purchased a car from a dealership in many years. Mason Fink and the Central staff helped make this an enjoyable experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Best-in-Class Client Experience.

Best-in-Class Client Experience. From the moment I walked in, it was clear that their clients came first. Everyone I interacted with was welcoming, attentive, and genuinely focused on helping me rather than pushing a sale. The entire process felt smooth, transparent and surprisingly enjoyable. Shout out to Angelo Ezzo who has continued to be supportive even after taking delivery. 10/10 Recommend

Best-in-Class Client Experience.

Best-in-Class Client Experience. From the moment I walked in, it was clear that their clients came first. Everyone I interacted with was welcoming, attentive, and genuinely focused on helping me rather than pushing a sale. The entire process felt smooth, transparent and surprisingly enjoyable. Shout out to Angelo Ezzo who has continued to be supportive even after taking delivery. 10/10 Recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Vehicle was left for repairs.

Vehicle was left for repairs. Got the vehicle back in the evening just to realize in the light of day... the next day, it was entirely covered in paint dust on the inside. How are you able to deliver a vehicle that way.

Vehicle was left for repairs.

Vehicle was left for repairs. Got the vehicle back in the evening just to realize in the light of day... the next day, it was entirely covered in paint dust on the inside. How are you able to deliver a vehicle that way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Tony, thank you for your feedback. We are sorry that your experience at Central Cadillac did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Show full review

I had a valve stem leak in my right front tire due to the

I had a valve stem leak in my right front tire due to the extreme cold weather. The Customer service team @ Central Cadillac was able to get me back on the road in a very expeditious timeframe. I'm very thankful & grateful that I'm a Central Cadillac Customer they're overall customer service is truly amazing. I would like to say thank you to the entire Central Cadillac Customer service team for being OUTSTANDING they really make me proud to be a customer.

I had a valve stem leak in my right front tire due to the

I had a valve stem leak in my right front tire due to the extreme cold weather. The Customer service team @ Central Cadillac was able to get me back on the road in a very expeditious timeframe. I'm very thankful & grateful that I'm a Central Cadillac Customer they're overall customer service is truly amazing. I would like to say thank you to the entire Central Cadillac Customer service team for being OUTSTANDING they really make me proud to be a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Show full review

Our experience with the team was very positive and

Our experience with the team was very positive and relaxing. Anna our sales team representative was very knowledgeable and understanding of our particular needs and found us just the right car. Thank you team, Jim and Anna

Our experience with the team was very positive and

Our experience with the team was very positive and relaxing. Anna our sales team representative was very knowledgeable and understanding of our particular needs and found us just the right car. Thank you team, Jim and Anna

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 413 reviews