Reviews
I had a wonderful experience leasing through Sauers GMC. I sent an inquiry online, and within the hour I was contacted by Luke. The texting option is very convenient, as I'm often busy and unable to take calls throughout the day. He invited me to come by to value my trade-in, and I let him know that I was from out of town so I was hoping to get some some preliminary numbers before deciding to come in. Through texts and pictures, he was able to give me an initial estimate, and it ended up being pretty spot on after my car was assessed in person. The entire process ran smoothly, and I ended up leasing a beautiful new 2026 Terrain. I had shopped around at multiple dealerships in northern Indiana and southern Michigan, and I found that Sauer's discounts and pricing are the best in the area! The entire staff was friendly and welcoming and made the process so easy. I will see you again in 3 years once my lease is up!
I had a wonderful experience leasing through Sauers GMC. I sent an inquiry online, and within the hour I was contacted by Luke. The texting option is very convenient, as I'm often busy and unable to take calls throughout the day. He invited me to come by to value my trade-in, and I let him know that I was from out of town so I was hoping to get some some preliminary numbers before deciding to come in. Through texts and pictures, he was able to give me an initial estimate, and it ended up being pretty spot on after my car was assessed in person. The entire process ran smoothly, and I ended up leasing a beautiful new 2026 Terrain. I had shopped around at multiple dealerships in northern Indiana and southern Michigan, and I found that Sauer's discounts and pricing are the best in the area! The entire staff was friendly and welcoming and made the process so easy. I will see you again in 3 years once my lease is up!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! I’m happy to hear about your fantastic experience leasing your new 2026 GMC Terrain through Sauers GMC. It’s great to know that Luke’s texting option made the process convenient for you, and that he could provide you with accurate estimates. I appreciate your kind words about our staff and our pricing. We look forward to welcoming you back in the future. Safe travels! Sincerely, Ronda Reedy, [email protected]
Great job but some how the back was wet on the left hand side like the hatch wasn't closed ok when it was shut
Great job but some how the back was wet on the left hand side like the hatch wasn't closed ok when it was shut
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Bruce! I’m glad to hear you had a great experience at Sauers GMC. Our team appreciates you bringing the issue with the hatch to our attention. If you have any further concerns or need assistance, please feel free to reach out to me. We look forward to seeing you again! Sincerely, Ronda Reedy, [email protected]
I’ve purchased a lot of new vehicles over the years, and this was one of the best experiences I’ve had. The team was friendly, fun to work with, and made the entire process easy and stress-free. I love my new AT4 and appreciate how well they treated me from start to finish. Highly recommend this dealership!
I’ve purchased a lot of new vehicles over the years, and this was one of the best experiences I’ve had. The team was friendly, fun to work with, and made the entire process easy and stress-free. I love my new AT4 and appreciate how well they treated me from start to finish. Highly recommend this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m delighted to hear that your experience at Sauers GMC was one of the best you’ve had, and that we made the process enjoyable for you. I’m glad you’re loving your new GMC AT4! Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Ronda Reedy, [email protected]
Had a great experience at Sauers GMC we had bought a GMC Sierra years back and have been very very happy with it my wife was in a terrible accident with it. Had to have something comparable for the safety reasons a beautiful 2016 Denali pickup came up for sale that was perfect for my wife Kim Noah and Roger treated us excellent thank you guys so much
Had a great experience at Sauers GMC we had bought a GMC Sierra years back and have been very very happy with it my wife was in a terrible accident with it. Had to have something comparable for the safety reasons a beautiful 2016 Denali pickup came up for sale that was perfect for my wife Kim Noah and Roger treated us excellent thank you guys so much
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review, Stewart! I'm thrilled to hear that you and your wife had a great experience at Sauers GMC. It's fantastic that you found the perfect 2016 GMC Denali pickup for your needs, especially considering the circumstances. Noah and Roger appreciate your kind words and are dedicated to providing excellent service. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Ronda Reedy, [email protected]
Had a great experience trading in my vehicle and purchasing another. Great teamwork by everybody involved.
Had a great experience trading in my vehicle and purchasing another. Great teamwork by everybody involved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience dealing with Sauers. They advertised the vehicle I was looking for at a good price and everything went smooth. Communication was exceptional and I am very happy with the deal. I would definitely go back.
I had a great experience dealing with Sauers. They advertised the vehicle I was looking for at a good price and everything went smooth. Communication was exceptional and I am very happy with the deal. I would definitely go back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Positive experience, made contact online and over the phone. Drove 100 miles to find the vehicle as described and pictured. Staff was great to deal with! This from a guy that is not a fan of car dealers! Worked out great….
Positive experience, made contact online and over the phone. Drove 100 miles to find the vehicle as described and pictured. Staff was great to deal with! This from a guy that is not a fan of car dealers! Worked out great….
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They do a great job servicing my cars and they are done when they say they will be. I fully trust them to full srevice and even body work. They have a greatb body shop.
They do a great job servicing my cars and they are done when they say they will be. I fully trust them to full srevice and even body work. They have a greatb body shop.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your awesome review, Michael! I'm pleased to hear that you have had such positive experiences with our service and body shop at Sauers GMC. Your trust in us means a lot, and we look forward to continuing to keep your cars in great shape. Please come visit us again for any of your automotive needs! Sincerely, Ronda Reedy, [email protected]
**UPDATED** After my initial review stating an issue with Roger Moffat, the Finance person, the dealership reached out to fix everything. Long story short about the issue, Roger had enrolled me into 3 warranties that he had me under the impression were already included and not an extra cost. I found out after everything was signed and I got my papers that they were not included, but were extra. Any way, I wrote my review in the middle of the night on Saturday because the issue I had was literally driving me insane. Ken Mahlka, the General Sales Manager, contacted me first thing Sunday morning even though he was off work. He apologized for the issue and requested I reach out with a time convenient for me to set up an appointment so it can be rectified. An appointment was made and everything was recontracted. Ken went over every document and explained everything to me. He was so pleasant and reassuring. He said that if I did decide later I wanted an extra warranty, I can come back at anytime to discuss it and get a quote. My initial review also gave a good statement about Jim Wright, my car salesman, so I want to reiterate it. Jim was awesome! He was so nice, knowledgeable and personable. He also met with me when I met with Ken and apologized for my issue even though it wasn’t his doing. Ken and Jim were absolutely exceptional. You can tell they really care about their customers and their work. Just be careful of Roger if he is still working there.
**UPDATED** After my initial review stating an issue with Roger Moffat, the Finance person, the dealership reached out to fix everything. Long story short about the issue, Roger had enrolled me into 3 warranties that he had me under the impression were already included and not an extra cost. I found out after everything was signed and I got my papers that they were not included, but were extra. Any way, I wrote my review in the middle of the night on Saturday because the issue I had was literally driving me insane. Ken Mahlka, the General Sales Manager, contacted me first thing Sunday morning even though he was off work. He apologized for the issue and requested I reach out with a time convenient for me to set up an appointment so it can be rectified. An appointment was made and everything was recontracted. Ken went over every document and explained everything to me. He was so pleasant and reassuring. He said that if I did decide later I wanted an extra warranty, I can come back at anytime to discuss it and get a quote. My initial review also gave a good statement about Jim Wright, my car salesman, so I want to reiterate it. Jim was awesome! He was so nice, knowledgeable and personable. He also met with me when I met with Ken and apologized for my issue even though it wasn’t his doing. Ken and Jim were absolutely exceptional. You can tell they really care about their customers and their work. Just be careful of Roger if he is still working there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Brought My GMC in for Airbag Recall. Airbag light is still on. No reset on light?
Brought My GMC in for Airbag Recall. Airbag light is still on. No reset on light?
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair