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Yark Subaru

(736 reviews)
Visit Yark Subaru
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (419) 556-2068 (419) 556-2068
Used (419) 556-2078 (419) 556-2078
Service (419) 556-2056 (419) 556-2056

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Yark Subaru from DealerRater.

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Jennifer did a great job showing us Subaru for the first...

Jennifer did a great job showing us Subaru for the first time. I was dreading car shopping and she made the process simple and enjoyable. I would recommend her and Yark Subara.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Angie Osborn was amazing to work with! This was my third...

Angie Osborn was amazing to work with! This was my third car with Yark and I couldn’t be more pleased. I will be sure to recommend Angie and The Yark group to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

Easy to schedule and quick service. Friendly staff thst...

Easy to schedule and quick service. Friendly staff thst is efficient. Waiting room okay but desk area was very dirty. Nice everyone had masks on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I was disappointed when I had to schedule an appointment...

I was disappointed when I had to schedule an appointment for a week later to have a map update installed, because I couldn't make it work and when I went back they couldn't do it either. I had to go back again & it's an hour & a half drive each way. They figured out how to do it on a like model car before they scheduled me to come back, but I had 9 hours of driving, plus about 14 hours while they worked on it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Everyone was very friendly and willing to answer all my...

Everyone was very friendly and willing to answer all my questions. I feel I can call at any time for anything and get an answer quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Great experience getting a new car. No last minute...

Great experience getting a new car. No last minute changes or extra fees. Called on Friday morning, Jon had me in the car on Saturday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

The service department got my car in for service...

The service department got my car in for service promptly. Analyzed the problem, performed the repair, and charged a reasonable price. Very pleased with the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I've always left the dealership happy. They don't play...

I've always left the dealership happy. They don't play that over promise game, instead they're upfront with whatever the sales or service issue might be. They're not a charity, but they make every effort to make sure you leave happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Yark Subaru has serviced my Forrester since new, now 5...

Yark Subaru has serviced my Forrester since new, now 5 years. Always quick in/out or done when promised with no surprises. I would recommend to anyone interested in a Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

Very polite. Followed safety protocols, COVID related....

Very polite. Followed safety protocols, COVID related. Clean and comfortable waiting room. First time there having my new Forester serviced and I hope to keep using Yark for all of my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!