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Yark Subaru

(736 reviews)
Visit Yark Subaru
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (419) 556-2068 (419) 556-2068
Used (419) 556-2078 (419) 556-2078
Service (419) 556-2056 (419) 556-2056

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Yark Subaru from DealerRater.

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Our experience was the best one so far! Very polite,...

Our experience was the best one so far! Very polite, explained the features of the car, follow up to any questions we’ve had has been great, and in the end, the financing ended up better than expected! Highly recommend Yark Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and recommending our dealership! We look forward to serving you again in the future!

Rob Rohrs great salesman worked with him and highly...

Rob Rohrs great salesman worked with him and highly recommend! The financial man that helped me was awesome! An asset to your company! Looking to come back soon for a Subaru for my daughter and will work with Rob Rohrs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Got me in and out very quickly and efficiently, nice...

Got me in and out very quickly and efficiently, nice lounge and clean atmosphere, I will go here for all of my car needs.I also like the complimentary car wash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Always available and accommodating, Dustin and Tyler are...

Always available and accommodating, Dustin and Tyler are awesome. I never take my vehicle anyplace else. If I'm out if town I will wait until I'm back in Ohio. Great job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

The dealer quoted me $1200 for a new windshield based I...

The dealer quoted me $1200 for a new windshield based I presume on the VIN#. The car does not have all the sensors for lane control or auto-detection braking but according to the VIN# it suggests it does. I took it to a local aftermarket windshield company and they quickly determined it only needed a $375 replacement. I find this to be a misrepresentation by the dealer which makes me question any service outside of oil changes and tire rotations!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize your experience has led you to leave us a negative review. We have forwarded your review to proper management for further information.

Dealer response

Customer satisfaction is our #1 priority and always strive for an exceptional experience. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

Consumer response

Marc Corbett email: mcorbett@haziq.com

Quick in and out service. Had appt for oil, filter and...

Quick in and out service. Had appt for oil, filter and tire rotation and couldn't have been more pleased. Clean service area. Looked busy and expected it to take longer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Quality personnel. Answers all my questions. Polite,...

Quality personnel. Answers all my questions. Polite, courteous, knowledgeable. Service group is excellent. Tyler and Dustin...top shelf. Highest RECOMMENDATION. My experience has wonderful. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Great staff, they always take time to answer any...

Great staff, they always take time to answer any questions and treat you like you're their best customer. I always get great service at Yark.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

The online check in makes everything easy. Steve made...

The online check in makes everything easy. Steve made sure everything went smoothly. All in all easiest service stop ever. I love the system at Yark Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Quick service, great having a rental car, car washed....

Quick service, great having a rental car, car washed. Very good! Service was timely. Will use again if my Subaru needs anymore service. Will recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!