Reviews
No complaints. Very attentive. I don't like being made to...
No complaints. Very attentive. I don't like being made to write anything more than my concise appraisal. So obviously this project isn't treating me well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
I had a light come on for my passenger air bag, took it...
I had a light come on for my passenger air bag, took it to Steve at Yark Subaru and he took care of the problem, called me as soon ad it was ready. Very happy with my car and the service I received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Very professional and polite employees. Everything is...
Very professional and polite employees. Everything is well explained regarding service and car wash included after service. The service building and restrooms are very clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
They still have not repaired the recalls on the car and...
They still have not repaired the recalls on the car and caused serious damages to the unit The communication was non responsive, delayed, and unprofessional.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured we have shared your feedback with the appropriate department, team members and proper management and apologize for any frustration that happened at our dealership while at our service department. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.
The service staff was friendly the moment I walked in the...
The service staff was friendly the moment I walked in the door. The service was quick and the staff explained the charges on the bill to me in detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Friendly, efficient service. But - the waiting area will...
Friendly, efficient service. But - the waiting area will be much better once COVID-19 is gone! Normally you can find fresh coffee and snacks available while you wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
No trouble with scheduled oil change. Advice provided on...
No trouble with scheduled oil change. Advice provided on question asked concerning rear tire issue. Fairly quick service appointment. Simple and easy to schedule appointment online.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Recent purchase
Jennifer did a great job, our son is very happy with his new car this was exactly what we were looking for thank you Jennifer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and sharing your experience with us! We are so happy that you and your son are satisfied and hope he's enjoying his new vehicle! Please let us know if there is anything more we can do to serve you!
Unbeknownst to me, when I took my car in for service...
Unbeknownst to me, when I took my car in for service (first time on new car after trading in a 10 year old car), they turned off the automatic headlights and did not turn them back on. Friday night I left a well lit parking lot without headlights turned on. I turned onto a well lit major road and still did not realize I had no lights on. However, when I turned onto a less well lit road I realized I was having trouble seeing. I drove several miles before I thought that maybe the problem was my lights and not my eyes. But I knew I hadn’t turned the lights off, and in the dark car I couldn’t see what the light signal read. I final
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. We hope that after speaking with our service manager, all your questions and concerns have been addressed at this time. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your patronage is important to us and we hope that you will allow us another opportunity to serve you again in the future.
Went for an oil change and the service was efficient, on...
Went for an oil change and the service was efficient, on time and performed great. Will definitely be back for next oil change. Customer service was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!