Reviews
I made an appt for an oil change and xx for a leak....
I made an appt for an oil change and xx for a leak. Checked for a leak didn't change oil. Had a communication gap that the reason for the appt was to change the oil.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and bringing this matter to our attention allowing us to look into this further. You brought your vehicle in for an oil leak check. The technician checked the vehicle for oil leaks; there were none. The technician also noted that the vehicle was 5k miles past due for an oil change; you declined the oil change. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.
Sales and service personnel all are friendly, courteous,...
Sales and service personnel all are friendly, courteous, and professional. I have never felt pressured to buy services I didn't need. All work has been completed competently and on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
I asked to check on a connector. Thought it would be...
I asked to check on a connector. Thought it would be warranted. Well it wasn't covered and so I declined so I can fix it myself. To my surprise they waved the diagnostic charge. Thanks Yark. Definitely coming back for my next concern.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!
They do an excellent job of communicating with me every...
They do an excellent job of communicating with me every time my car is ready to be serviced. When working on my vehicle they are professional, polite, and friendly! They always make sure I know and understand what they are doing in working on my car, showing me the parts and explaining any updates! Great job!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
I always receive fantastic, high quality service that is...
I always receive fantastic, high quality service that is also consistent regardless of who I’m working with. I feel good about their safety protocols for covid, and I appreciate the beautiful facility.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Very good experience with Dustin in the service...
Very good experience with Dustin in the service department. I bring my care to Yark primarily because Dustin is on staff, he is great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
I had a great experience with Jay from sales.....it was...
I had a great experience with Jay from sales.....it was straightforward, no games and no drama. He assisted me with regards to the vehicle sale and took his time to highlight the functionality of the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Another great new car purchase experience with Jennifer...
Another great new car purchase experience with Jennifer Painter. This was my second new Subaru purchase, she was super helpful and answered all my questions and explained features of my new vehicle vehicle. Making an appointment for a new car sale made this sale smooth and convenient. The dealer was clean and easy to navigate even with social distancing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
New appointment process is easy to navigate. Highly...
New appointment process is easy to navigate. Highly recommend Yark to friends and family members. will schedule next appointment on line. Customer lounge clean and neat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Always polite, clean waiting area, easy to get a timely...
Always polite, clean waiting area, easy to get a timely appointment. Service department personnel provide thorough explanations.No pressure.Offered and washed car at end of service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
