Reviews
New Vehicle Purchase
Jessica did an amazing job to get the exact car I wanted close to my budget. Had a great experience. Only thing I wished was the waiting time to finance was shorter, but otherwise everything else was wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!
I’m impressed with the professionalism of the staff and...
I’m impressed with the professionalism of the staff and the cleanliness of the dealership. The people in the service department have always treated me very well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Shopping for a car and Jon and Nick showed us several...
Shopping for a car and Jon and Nick showed us several vehicles, were very patient and pleasant and informative. Started looking at used and ended up buying a new one. We had a Very good car buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Under promised and over delivered on start and finish...
Under promised and over delivered on start and finish time. Good service and a clean car. All the personnel I interacted with were friendly and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
The service manager and his team did an excellent job,...
The service manager and his team did an excellent job, once Subaru approved the repair and sent them the part. Pleased with Subaru Toledo, not so much with Subaru Corporation taking so long to approve.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Our salesman, Rob Rohres, was very knowledgeable and...
Our salesman, Rob Rohres, was very knowledgeable and kind. He was not pushy or aggressive. He communicated very well from beginning to end of the transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
I personally don’t like the way was getting cheated....
I personally don’t like the way was getting cheated. Before servicing I was told that it will cost me a particular amount plus tax which I was OK with. When I went to pick my veche up I was getting overcharged by $150, the person though I would not know what is going on. I told him and showed him the estimate and then be got the price back to what I was quoted. Don’t like to deal with such people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for more information. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything with this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.
Service was fast and great. Brought in for two problems,...
Service was fast and great. Brought in for two problems, and opted for a few important maintenance items. Everything was cheaper than expected, and I felt confident in the subaru endorses service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
The service staff were prompt and courteous Great...
The service staff were prompt and courteous Great service! I had oil change and tire rotation. under an hour to wait on site and was very pleased with service completed. Would recommend Yark Subaru to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!
Every was very helpful and willing to take as much time...
Every was very helpful and willing to take as much time as needed to answer questions. Very friendly and knowledgeable about the vehicles and financing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!