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Yark Subaru

(736 reviews)
Visit Yark Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (419) 556-2068 (419) 556-2068
Used (419) 556-2078 (419) 556-2078
Service (419) 556-2056 (419) 556-2056

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Yark Subaru from DealerRater.

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Great on time service, I really appreciate the car wash...

Great on time service, I really appreciate the car wash too! 😁 Steve is totally the best, takes personal responsibility for everything! Even for helping with my schedule and next visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I love this dealership. Everyone there that I have...

I love this dealership. Everyone there that I have interacted with has been pleasant & accommodating. I'm completely satisfied with my experiences there & I would recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Bought a 2017 Subaru legacy and it was an amazing...

Bought a 2017 Subaru legacy and it was an amazing experience. Jennifer was awesome to work with. Mark got me financed very fast and got me a good rate. They even help me get my new car home so I didn't have to get someone to pick up my other car. Thank you guys!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I appreciate Dustin going out of his way to help with our...

I appreciate Dustin going out of his way to help with our somewhat complex and compounded problems. All was handled professionally while genuinely caring for customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

They were fine. My husband had a hard time hearing them....

They were fine. My husband had a hard time hearing them. They sprayed a disinfectant in the car and we were ok with that. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! if there is anything more we can do, please let us know!

I love my Subaru!! The best! I have always had a very...

I love my Subaru!! The best! I have always had a very professional and positive experience .. with The Yark Service Department!!! Always greeted with a smile and all my questions answered!! Very welcoming and knowledgeable people to get you thru this time. Thankyou.. so much!! Paula T.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Staff. Is always positive and polite. They work hard to...

Staff. Is always positive and polite. They work hard to resolve any issues that come up. I feel that my visit will be handled professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I bring my Subaru here for all of my service needs. They...

I bring my Subaru here for all of my service needs. They always do a great and in a timely manner. and are very nice and always professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Yark did not want to honor the KBB guarantee offer. I...

Yark did not want to honor the KBB guarantee offer. I told the sales associate it was unfair. No effort was made until I demanded to see a manager. The manager then decided to honor the KBB value instead of speaking with me. Did not feel like they were being honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We apologize for your experience and appreciate you bringing this matter to our attention and allowing us the opportunity to investigate this further. Customer satisfaction is our #1 priority and we have forwarded your review to proper management for more information. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything with this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

I was pleasantly surprised by the amount of care and...

I was pleasantly surprised by the amount of care and compliance with masking and social distance measures put in place. My vehicle was completed in a short time without any issues. Staff was great at explaining what I should expect, and also all upcoming needs my car had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!