Reviews
Very good, Timely, as described. I do wish I was informed...
Very good, Timely, as described. I do wish I was informed of seat movement so I would have cleaned stuff off seat . And I would have moved car seat. Otherwise everything was very good. I arrived at 11:30 and was able to pickup around 1 even though my apptointment was at noon. Thank you so much!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Jennifer is very professional, friendly, knowledgeable,...
Jennifer is very professional, friendly, knowledgeable, and most important of all, not pushy. We had a great experience purchasing our first Subaru from her 2 years ago; we just bought our second from her earlier this month.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Our high mileage vehicle was in for routine maintenance...
Our high mileage vehicle was in for routine maintenance and it was discovered that it needed major engine service. The service advisor gave us options and we decided to proceed. He was very accommodating in giving us a nice loaner vehicle for as long as necessary. He also gave us a much appreciated discount. The service technician did an excellent job. As the engine was removed and essentially rebuilt, I fully expected some minor issues that would require some tweaking. Thankfully no issues have surfaced and the vehicle runs and rides like new.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
As always, excellent service and a job well done! Dustin...
As always, excellent service and a job well done! Dustin is always very friendly and knowledgeable, and the wait for service to be completed was not long at all!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
I will never buy a car or use a Yark service department...
I will never buy a car or use a Yark service department again. I specifically stated the problem. They not only did not find 5ye problem I knew was there, the alternator, they charged me for other things they "found" and tried to hey me to do unnecessary repairs and a fluid change I already did myself. My car is now fixed because I personally fixed it. Not because they did. After they "fixed " my car it stranded my mother only 3 to 5 miles from the dealership. They supposedly fixed it again. It stranded me yesterday. I fixed it today myself. When you go to a dealer you expect things done right the first time. Neither thing they did to the electrical system or the air conditioning fixed any problem. If I ever buy another Subaru it won't be from Yark. I will never buy anything from Yark ever again. No brand. If Yark is on the label I am not touching it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. Our service manager has tried returning your call would love the chance to speak more to you about this. If you haven't already, please contact Steve at 419-842-7869. We look forward to hearing from you and working towards a resolution.
Service was good, car was finished quickly. Car wasn't...
Service was good, car was finished quickly. Car wasn't washed like I was told it would be. Attendant was friendly and thorough at drop off. Invoice was explained when I picked the car up.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We will be sure to share your feedback with the appropriate team members. We appreciate your business and look forward to serving you again in the future!
Consistently good service and great service representatives
`They do excellent service. I am always happy with the service. If I have a question or problem they answer it or make it right immediately.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
The dealership takes many precautions to keep its staff...
The dealership takes many precautions to keep its staff and customers healthy including wearing masks and spraying disinfectant in the car after working on it. My service was done efficiently And timely. They have a great team
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
The technicians diagnosed the problem and fixed within...
The technicians diagnosed the problem and fixed within an hour. Completed check of systems and rotated tires. I feel very safe in my Subaru Impreza.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Greeted right away, friendly staff, service time was...
Greeted right away, friendly staff, service time was less than i thought it would be, and upon check in asked if I wanted car washed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
