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Yark Subaru

(736 reviews)
Visit Yark Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (419) 556-2068 (419) 556-2068
Used (419) 556-2078 (419) 556-2078
Service (419) 556-2056 (419) 556-2056

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Yark Subaru from DealerRater.

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The service was high quality as usual. I especially...

The service was high quality as usual. I especially appreciated the extra precautions taken with sanitation and social distancing. The paperwork was explained well and concerns were brought to my attention.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Yark does a great job in servicing your vehicle. However,...

Yark does a great job in servicing your vehicle. However, I always seem to have some big repairs on our Forester when we bring it in. We did buy it used, but the previous owner also took it to Yark.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

My wife and I took a trip to Yark Subaru of Toledo...

My wife and I took a trip to Yark Subaru of Toledo 6/27/2020 to look at a 2015 Ford Explorer Sport on the used car lot.... We were greeted by a saleswoman named Jennifer who was absolutely the nicest salesperson we've ever encountered... The sales manager Rashad also came out and introduced himself to see how we liked the SUV and if we needed anything. We highly recommend this dealership if you're in the market for a new or used car... Russ & Jenn Murphy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and recommending our dealership! We appreciate your business and look forward to serving you again in the future!

For the third time I took my car in for service and...

For the third time I took my car in for service and something else went immediately wrong in the same area of where they worked. Coincidence? I doubt it. Air conditioning ( under warranty), rear brakes and right ball bearing, rear springs( recall) and rear strut.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. After speaking with our service manager, he noted that you came in 3 months after a coil spring recall with a noise when going over bumps. We diagnosed your vehicle and gave an estimate of repair costs. Again, we apologize that you feel your experience was less than satisfactory and hope that your concerns have been addressed.

I have always enjoyed this dealership’s service...

I have always enjoyed this dealership’s service department. It is usually prompt and courteous. Very clean. The service is always explained to me very clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Guided me toward multiple cost savings. Completed my...

Guided me toward multiple cost savings. Completed my service in a timely and professional manner. Also gave back my vehicle and a clean condition. And was helpful in scheduling additional work needed for the following week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

The Yark service team is wonderful to work with. Tyler...

The Yark service team is wonderful to work with. Tyler and his colleagues are true pros, and really know their stuff. I trust them completely to keep my vehicle in great shape. Thanks, everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

The service was fast the staff are courteous. They...

The service was fast the staff are courteous. They weren't crowded and it was possible to maintain social distancing in the waiting area. Happy with overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Steve and his excellent service team have been fantastic...

Steve and his excellent service team have been fantastic since my first time coming to their location. They are always friendly and knowledgeable. I’ve had a few unexpected car issues and they always take care of me above and beyond with even short notice. I really enjoy coming to their service department and will continue to bring my Subaru needs to this service department only!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Service department is always very helpful. I’m always...

Service department is always very helpful. I’m always satisfied when I leave after any service Brice. The only issue I have the difficulty to change the clock time in the spring and fall. This is not their fault but poor engineering.. They are always helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!