Yark Subaru

After having the required change out of the rear coil springs, our Forrester was pulling hard to the left. I made an appointment to have the alignment checked. Waited 2 hours before being told the service dept. Would have to look at the issue the next day. Was given a courtesy car to go home. After 3 hours the next morning, I received a call stating I needed to have front brakes and battery changed and that these were all of a sudden critical items . The car inspection 2 weeks prior indicated all items were green checked. And what about the alignment?? "Oh, we will have to get back to you." After 2 more hours i went to the service department because i still had not received a call from them. At that time they said the front left caliper was sticking and they had taken care of that. Repeated that I critically needed front brakes and a new battery. I brought the car home. We removed the front brakes and compared the remaining pad with a new set. There had only been 1/4 wear to the pads. Put a meter on our 13V battery the next morning after sitting idle in the garage overnight. The meter indicated 12.9V. I have documented these items with photographs and am in touch with Subaru of America concerning the lack of integrity of the yarn Subaru service team.

Among the many things I needed serviced, I also had a problem with my CD Player. The player would skip tracks, change track order, start in the middle of a CD rather than on Track 1. I was advised that it was fixed via some "software update. Well, not true! It is still not functioning like it is supposed to function.

From beginning to end it was a great experience. Salesman Cameron was professional and friendly. Perhaps the best car buying experience ever. Looking for a car. Talk to Cameron at Yark Suburu.

Everyone I worked with was very helpful and explained things every step of the way. Bought a Legacy and I absolutely love it. My last car was 14 years old so this is quite a step up. Looking forward to many years of enjoyment.

As always friendly and helpful staff showroom clean and stocked with water and snacks. My salesman Nick Cook was awesome just like three years ago when I got my outback.

The online scheduling was extremely easy to use and the service staff was pleasant to work with. Service was completed earlier than expected. Good job all around!

Having moved here from St. Louis, this was my first visit to the Yark service center. Stephen was thorough and explained each area of concern. I trusted his input and advice.

I was glad to get my car in for the 18,000 mile checkup within 24 hrs of realizing it. Could improve on the car wash

Great folks to work with. Awesome folks in the service department and the sales group. Nice facility and quality work every time I visit the dealership

The service department is friendly as fast as usual. The waiting area is very comfortable, and I was able to get back on the road quickly.