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Yark Subaru

(736 reviews)
Visit Yark Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (419) 556-2068 (419) 556-2068
Used (419) 556-2078 (419) 556-2078
Service (419) 556-2056 (419) 556-2056

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Yark Subaru from DealerRater.

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Getting a new Impreza

Very friendly sales people . Finance department very efficient and helpful. I will definitely be back in the future and will highly recommend this dealership to my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and recommending our dealership! We truly appreciate your business and look forward to serving you again in the future!

Great Customer Service

You definitely need to talk to Mia Knicely at Yark Subaru. She is the best at what she does, taking care of the customer. Financing department is super too! They are thorough and get you on your way fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate knowing you had a great experience and look forward to serving you again in the future!

Cupped tires on 2018 Subaru

Put 18k miles on 2018 Subaru ,new car , tires are cupped. Dealer wants to sell me new set of tires with only 18 k miles . They cannot adjust tires sent me to firestone dealer. Have serviced car with Subaru dealer since new no mention of cupped tires as they rotated them. Cupped tires make thud sound at highway speeds. Feels like tire is slightly out of balance but makes annoying thud sound. Like flat spot on the tire. Other than tire issues the Subaru has been good buy and dealership is friendly. Service friendly too. Hopefully the Firestone dealer can adjust tires where Subaru dealer choose not to address. Lesson learned On what warranty covers today.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for your review and sharing your feedback with us! We appreciate you taking the time to share your experience with us and hope that you will give us another opportunity to serve you again in the future!

Best Customer Service I’ve ever experienced!!

I was incredibly impressed with the professionalism and the efficiency of the staff. Nick was wonderful to work with. They handled every request and provided the best customer service I’ve ever experienced at a car dealership. I would highly recommend Yark Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review and recommendation! We appreciate knowing you had a great experience and look forward to serving you again in the future!

Great dealership that cares about it's customers!

Great customer service. The salesperson (Jay) was not pushy and he worked very hard to get me into the car I wanted. He was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We appreciate your business and knowing you had a great experience!

Excellent service

I had a great experience. Everyone was friendly, attentive and respectful. There is much to learn in order to make an informed decision and my salesperson was knowledgeable, informative, straightforward and patient! All of that helped make my decision to buy the car relatively easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We appreciate you taking the time to share your review and let us know your experience! If there is anything more we can do to serve you, please let us know!

Great experience

It was quick and I got the car I wanted and couldn’t be happier. The staff are super friendly and always willing to help. Thanks to everyone who helped me along the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate knowing you had a great experience and it was our pleasure to serve you!

Professional, smooth, great quality, friendly.

Yark Subaru Sales and Service people are like family and they do such great, quality work. The service Dept is professional and friendly.Going there isnt a chore, it is a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We appreciate your business and giving us the opportunity to serve you!

Awesome thank you!

Jennifer was amazing to work with. Thanks so much. The finance guy nick was awesome too. And Dino was very helpful with going over the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate you taking the time to share your experience with us and look forward to serving you again in the future!

Great experience...1st rate dealership

Salesperson, Jennifer Painter was FANTASTIC! No pressure, quickly sensed our needs with honest, common sense answers & advise! She & Araya Bethune (finance) stayed well past closing to help...pleasant & humorous the whole while!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate knowing you had a great experience with Jennifer and Araya at yark Subaru! Please let us know if there is anything more we can do to serve you!