Reviews
Kevin, my salesman, went over and above to get me the
Kevin, my salesman, went over and above to get me the truck I wanted. The truck is amazing. I?m very pleased with the new truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sarat Ford Lincoln.
The salesman was good.
The salesman was good. The financing process went smoothly and was well-explained. There was an issue with getting the vehicle inspected, but they resolved it.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Richard, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
Dealer had truck I was looking for, Price was right and
Dealer had truck I was looking for, Price was right and everything went smoothly, they even delivered truck to me which was over an hour away!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
My wife and I are very pleased with our experience at
My wife and I are very pleased with our experience at Sarat Lincoln. Very friendly and most importantly answered all of our questions in a timely manner whether it be by email, phone, or TEXT. Buying a vehicle can be complicated, but working with Sarat Lincoln was as easy at it gets.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your feedback on your recent visit to Sarat Ford Lincoln. It's great to hear that we were able to assist you and that you had such a positive experience.
Great experience getting my new Lincoln there my sales
Great experience getting my new Lincoln there my sales man was very helpful. Even the finance guy was great. I will be back for my next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
professional service appreciated.
professional service appreciated. Had routine car service and work done efficiently and expertly in a timely manner.. waiting area was pleasant and customer friendly. i was pleased with service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Good Ford Service.
Good Ford Service. David Ralston is a great CS Representative. I use the VIP mobile service where they pick up my vehicle and return it when my service is finished.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wilfred, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Sarat Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come!
Jordan got us right in when we called and were in the
Jordan got us right in when we called and were in the area. Come to find out, it was a tire pressure sensor that was the problem. We had a short wait, but it was worth it. The only question I have is the $100 deductible we paid. We have the extended warranty.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Richard, thank you for sharing this recent experience with us. If you’d like to discuss this matter with one of our staff members, please give us a call at (413) 786-0430 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.
I could not be happier with my recent car purchase here!
I could not be happier with my recent car purchase here! From start to finish the entire process with smooth, professional, and genuinely enjoyable. Aidan when above and beyond and I?m incredibly grateful for the outstanding service I received. Highly recommend to anyone looking for a quality vehicle and team you can trust.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
They took my car in on time and were done within an hour.
They took my car in on time and were done within an hour. The price was reasonable. I have always had good luck with them. They service my car 2 times a year and have for over 10 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sarat Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else.