Reviews
The service advisor kept me up to date when Honda’s system was down for the software update. I was disappointed that the car wash wasn’t working, but I had a good experience.
The service advisor kept me up to date when Honda’s system was down for the software update. I was disappointed that the car wash wasn’t working, but I had a good experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Top dealership in the tristate area! Mark Deters is a Platinum car salesman., I trust him. I’ve been traveling from Ohio to Michigan for several, several years now for my new car needs. I refuse to go anywhere else.,
Top dealership in the tristate area! Mark Deters is a Platinum car salesman., I trust him. I’ve been traveling from Ohio to Michigan for several, several years now for my new car needs. I refuse to go anywhere else.,
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing making the drive from Ohio to pick up your new CR-V has been worthwhile means a lot to our team. We’re glad Mark earned your trust and that you’ve chosen our team again for your new CR-V purchase after all these years. Michael Sterzer [email protected]
Mark Deters was a great salesman and very helpful ! I had my car delivered and it was great ! The dealership is amazing !
Mark Deters was a great salesman and very helpful ! I had my car delivered and it was great ! The dealership is amazing !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team really enjoyed helping you take delivery of your new Honda Accord. Hearing your praise of Mark’s assistance and knowing the delivery went well means a lot to us. Michael Sterzer [email protected]
Took care of car although I was early. Have to drive 100 miles one way.
Took care of car although I was early. Have to drive 100 miles one way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Honda. Michael Sterzer [email protected]
We drive an hour to come to this dealership because of the staff, they are so easy to work with.
We drive an hour to come to this dealership because of the staff, they are so easy to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that an hour-long drive is worth it to visit us means a lot to our service team. We’re glad our staff made servicing your Honda Pilot so effortless. Michael Sterzer [email protected]
Great place to buy a car ! I been doing business with them for years and ive aways been satisfied ! Good Team over there!
Great place to buy a car ! I been doing business with them for years and ive aways been satisfied ! Good Team over there!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that you’ve been satisfied with us for years means a lot to our team. We’re grateful you chose us for your new Civic and appreciate your continued trust. Michael Sterzer [email protected]
Excellent service at service and always they do what is necessary and excellent service advisor
Excellent service at service and always they do what is necessary and excellent service advisor
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our team always did what was necessary for your Honda Odyssey is rewarding. Your kind words about our service advisor mean a great deal to us. Michael Sterzer [email protected]
James Shannon is amazing! Great follow through and makes the whole process so easy. He truly cares about his customers and is the only person I would ever want to purchase my cars from. This was my 4th car with him (9th overall with the dealership) and he is the reason I continue to do business with the dealership. The dealership could be slightly less pushy. Take no as a complete sentence. If a customer states they have already discussed things with their sales person and they have a plan, that is not an invitation for multiple phones calls from others.
James Shannon is amazing! Great follow through and makes the whole process so easy. He truly cares about his customers and is the only person I would ever want to purchase my cars from. This was my 4th car with him (9th overall with the dealership) and he is the reason I continue to do business with the dealership. The dealership could be slightly less pushy. Take no as a complete sentence. If a customer states they have already discussed things with their sales person and they have a plan, that is not an invitation for multiple phones calls from others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Michael Sterzer [email protected]
Very friendly staff, very clean waiting room and it had snacks. Staff answered all my questions with polite courtesy.
Very friendly staff, very clean waiting room and it had snacks. Staff answered all my questions with polite courtesy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clean, welcoming spaces and friendly greetings are how our service department treats every guest. Hearing that the service on your Honda Civic felt courteous, the waiting area comfortable, and you enjoyed the snacks means a lot to us. Michael Sterzer [email protected]
Scott is a great write up guy. He listens well, lets ya know what's going on .
Scott is a great write up guy. He listens well, lets ya know what's going on .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our write-up staff keeping you informed really reflects how our service team aims to communicate. Hearing that you felt well-informed throughout the service on your Honda Passport means a lot to our team. Michael Sterzer [email protected]