Victory Honda Monroe

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4.6
(136 reviews)
Visit Victory Honda Monroe
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–7:00pm 9:00am–8:00pm
Wednesday 7:00am–7:00pm 9:00am–8:00pm
Thursday 7:00am–7:00pm 8:00am–8:00pm
Friday 7:00am–7:00pm 9:00am–8:00pm
Saturday 8:00am–4:00pm 9:00am–7:00pm
Sunday Closed Closed
New (734) 681-6092 (734) 681-6092
Used (734) 681-6108 (734) 681-6108
Service (734) 508-8049 (734) 508-8049

Inventory

See all 37 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2022.
Need financing on a Honda in the Downriver region including Monroe Detroit or Toledo OH? Our financial specialist at Victory Honda are available to help you today. Even if you have bad credit poor credit bankruptcy or a first time buyer with no credit you can trust Victory Honda to work with you to obtain financing in the Downriver region of Michigan. With years of experience in securing low rate long-term loans and leases you will get a financing package that suits your needs and will fit your budget. Our team of finance experts will expertly walk you through the entire process. Call or come on by our dealership today!
Get Paid For Your Trade! Receive up to 125% of the Black Book Trade-In Value at Victory Honda!

Service center

Phone number (734) 508-8049

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.6
(136 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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2.0

Went to dealership for recall service and they had the

Went to dealership for recall service and they had the car a week for a 2.4 hour repair. Didn’t mind that so much but every time I called to get update on car they were not responsive only apoplectic. Then when I picked up the car it had fast food trash in it. I would have thought after they had the car for a week I could have at least gotten a free car wash if they were so apologetic. A little disappointed with the whole experience with there service mostly because they did not reach out to me to keep me informed.

Consumer response

Big Thumbs up to the service manager who reached out to me and offered a free car detailing to rectify the negative experience. I’ll give you another try because this shows you do care about your customers.

4.0

Make sure to ask about mandatory dealer add ons

I purchased a new car from them recently. The Good: They worked with me on a difficult trade in situation. They had inventory The salesman was honest about the value of going with a CRV Touring vs an EXL trying to save us some money. The Bad The dealer add-ons were not on paper. So I had no idea I paid extra for some things that I probably would not have paid for until I sent emails back and forth. I reached out to them and we discussed the difference and ultimately they offered to make it better and didn't blow me off. Which means they are trying to do well by their customers. I will just warn you to make sure they fully disclose the sticker vs what you are paying.

1.0

0/10 do not recommend

Finance person (Gavin Riegslecker) left out very important information when selling extended warranty information. He was very pushy (which is why I initially agreed). I told him numerous times I wasn’t interested. One of the reasons being all three of their locations are about 40 minutes from me. Too far to drive for maintenance. He pushed and pushed though. When I went back a couple days later to take delivery I asked to not go through with the warranty. He told me the dealer had already paid for the warranty and I couldn’t cancel it. My car was a cash purchase…why would the dealer pay for a warranty for a car they hadn’t been paid for yet?!? Until the car is actually paid for it isn’t technically sold. When I originally ordered the car I was given an approximate delivery date only for it to be pushed out over a month (which I guess is normal now days). I had to wait a month for window tint and remote start because they have these things done by third party. Wasted money on the remote start. It doesn’t even work and the dealer insist it is normal (a Honda thing they said). I would not recommend buying from Victory Honda in Monroe and have made sure to tell everyone I do not recommend this dealer

5.0

I highly recommend everyone to go and get a car from...

I highly recommend everyone to go and get a car from Honda they will take care of you and get you in a nice car

5.0

Thanks to the great sales team lead by mark deters I was...

Thanks to the great sales team lead by mark deters I was able to get in a brand new Honda Civic sport . A clean and reliable car with style . More than pleased with the services provided

4.8

Had a great time and was so excited to get my brand new...

Had a great time and was so excited to get my brand new Honda Civic thanks to Caitlin trout and Ellie!!!! Seriously would recommend going through them to get a car!!

1.0

Hello

Went to buy a used vehilce, took hours to get paperwork completed. Dealership actually closed by time we were done. Had pointed out that there were dead animals in the grill, were supposed to be cleaned out before we took vehicle. They were not. Found out taillight out on drive home. And now have to have mechanic look at it as multiple indicator lights going off. So much for their 100 point inspection. Would never recommend buying a vehicle there or getting one repaired.

5.0

Always amazing

Been a customer for 6 years. Jim G has been my go to guy. Always friendly and superful helpful. He and his team always work hard to get my what I want and need. From my time with them when my car ( not from them)died in the parking lot. Even with bad credit They had my driving home that day in something newer and reliable. To this week driving home in the exact brand new car I have been wanting and helping me get rid of negativity equity from previous trade ins. I wont go anywhere else.

1.0

Lying on Pricing

I went in the dealership because the sales person (Maz) called me to see if I was interested in a new lease as he was trying to meet his sales budget for the month and year. I walk into the dealership hoping he would be able to crack some good deal for me, which would be the expectation of any buyer. The first time he called me in was on a Friday at lunch, when he told me he will get me a Honda Accord 2019 for under $300. I asked him that this was real given, Honda Accord's are more expensive than that. He said those are 2019's and as 2020's are out, he needs to get rid of them as fast as possible. On Friday, they didnt give me a response, instead called me in on Saturday saying the Corporate buyer is coming in and he will get me a better deal. I wasted about an hour and half at the dealership and they ended up getting me a quote of $350 a month with $1000 due at signing. Obviously I was not looking for that price and I rejected his offer, and then later texted him saying that he should have not lied to me to get me in the door. His response was very astonishing and this is what he said - "Prove it that you belong to a reasonable family and your blood is pure". He added to say that I never lied in my life. This shows the kind of sales person this dealership has and how disgusting they are when we tell them the truth. Will never buy a car from that dealership ever again in my life.

5.0

Bought a new car

Love this place! Excellent customer service. Mark Deters is great! Very helpful explaining details about the vehicles. I highly recommend Mark Deters at victory Honda Monroe

See all 136 reviews