Victory Honda Monroe

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
80 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 28, 2020

    Been a customer for 6 years. Jim G has been my go to guy. Always friendly and superful helpful. He and his team always work hard to get my what I want... and need. From my time with them when my car ( not from them)died in the parking lot. Even with bad credit They had my driving home that day in something newer and reliable. To this week driving home in the exact brand new car I have been wanting and helping me get rid of negativity equity from previous trade ins. I wont go anywhere else.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 8, 2019

    Love this place! Excellent customer service. Mark Deters is great! Very helpful explaining details about the vehicles. I highly recommend Mark Deters at... victory Honda Monroe

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 23, 2018

    My husband was driving to a doctor appointment when his Honda Accord broke down. I brought him my car and I stayed to wait for the tow truck. I contacted... the Honda dealer to ask them if I could have it towed there for repairs. I was very fortunate to speak with Warren. Once I arrived to the Honda dealer, in the tow truck, I asked if they would be able to drive me home. Warren said...we will give you a loaner. The loaner was ready within 10 minutes and I was on my way. My husband and I thought the repairs were going to be at least $1,000 +; however, within 24 hours, our car was ready for pickup, and the cost was just a little over $400.00. Thank you Warren! Thank you Victory Honda!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and feedback!

  • 5.0 out of 5
    June 3, 2019

    Victory Honda is the best! Chantelle the salesperson is great go to her for your new purchase of a car great people fast approval and just overall great... place to get your new Honda!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much, Nathan!

  • 5.0 out of 5
    May 28, 2019

    Very welcoming, very knowledgeable and honest, i’ve been to several dealerships in my life and this is one of the dealerships I did not have to play hardball... to get the deal I wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you, Zachary!

  • 2.0 out of 5
    April 11, 2019

    Brought my 2018 van in for a recall and 2 weeks later the door is failing and it’s not part of the recall. I didn’t have a problem with this issue before... this recall. My husband is so mad. He never liked this dealership this is why we HE went to Brown Honda to by this vehicle. Unfortunately we are over the 36,000 mile warranty so now I have to come up with the $200 to fix the door!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very sorry to read this, Boxrmom. This is not how we want our clients to feel when working with us at all.

  • 5.0 out of 5
    April 8, 2019

    Victory honda is a great place to buy a car and i would like to thank debra lee for excellent customer service i am very satisfied

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much, Mark!

  • 5.0 out of 5
    March 28, 2019

    I will refer anybody to victory Honda they were great every step of the way, I didn't think for once I was going to leave with a brand new car but Daniel... in his team made that happen for me thank you guys so much the best ever

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much!

  • 5.0 out of 5
    October 7, 2018

    Everything was good they made me feel as if I had more options than other dealers I went too in the last month. Also I didn't feel as if I was just being... sold a car. Or them just wanting the money from me . The time was made for me to feel satisfied .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much, Earl!

  • 5.0 out of 5
    October 4, 2018

    Had a great experience buying a new van from Daniel Gaw. The entire process took less than an hour. We didn't have a trade, nevertheless, the process was... smooth.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much!

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