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Went to buy a used vehilce, took hours to get paperwork completed. Dealership actually closed by time we were done. Had pointed out that there were dead animals in the grill, were supposed to be cleaned out before we took vehicle. They were not. Found out taillight out on drive home. And now have to have mechanic look at it as multiple indicator lights going off. So much for their 100 point inspection. Would never recommend buying a vehicle there or getting one repaired.
Been a customer for 6 years. Jim G has been my go to guy. Always friendly and superful helpful. He and his team always work hard to get my what I want and need. From my time with them when my car ( not from them)died in the parking lot. Even with bad credit They had my driving home that day in something newer and reliable. To this week driving home in the exact brand new car I have been wanting and helping me get rid of negativity equity from previous trade ins. I wont go anywhere else.
Bought a new car
Love this place! Excellent customer service. Mark Deters is great! Very helpful explaining details about the vehicles. I highly recommend Mark Deters at victory Honda Monroe
Victory Honda is the best! Chantelle the salesperson is great go to her for your new purchase of a car great people fast approval and just overall great place to get your new Honda!
Thank you very much, Nathan!
2019 Honda Accord LX
Very welcoming, very knowledgeable and honest, i’ve been to several dealerships in my life and this is one of the dealerships I did not have to play hardball to get the deal I wanted.
Thank you, Zachary!
Brought my vehicle in for a recall
Brought my 2018 van in for a recall and 2 weeks later the door is failing and it’s not part of the recall. I didn’t have a problem with this issue before this recall. My husband is so mad. He never liked this dealership this is why we HE went to Brown Honda to by this vehicle. Unfortunately we are over the 36,000 mile warranty so now I have to come up with the $200 to fix the door!!
We are very sorry to read this, Boxrmom. This is not how we want our clients to feel when working with us at all.
Victory honda is a great place to buy a car and i would like to thank debra lee for excellent customer service i am very satisfied
Thank you very much, Mark!
Brand new car, awesome service just great.
I will refer anybody to victory Honda they were great every step of the way, I didn't think for once I was going to leave with a brand new car but Daniel in his team made that happen for me thank you guys so much the best ever
Thank you very much!
Everything was good they made me feel as if I had more options than other dealers I went too in the last month. Also I didn't feel as if I was just being sold a car. Or them just wanting the money from me . The time was made for me to feel satisfied .
Thank you very much, Earl!
Great purchase experience
Had a great experience buying a new van from Daniel Gaw. The entire process took less than an hour. We didn't have a trade, nevertheless, the process was smooth.
Thank you very much!