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Southern Oregon Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Oregon Subaru from DealerRater.

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Extraordinary Purchase Experience

Tony H and Kick N were great to work with in this purchase process. They were thorough in all explanations of every step. The test drive, the purchase process, the delivery and training were exceptional. Any issues were resolved quickly with great consideration and followup. Thank you both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Mac! It is always great to read kind words like yours about our team. Will make sure that they see this.

Beware!!

I will never own another Subaru after this dealership. They ruined the whole Brand for me. I am so upset I can’t even type. They are crooks. Beware! Protect yourself and go somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our goal is to give every customer an extraordinary experience. We make every effort to address concerns. Please provide us with your name and contact information, or alternatively call us at (541) 245-2000 and ask to speak with a manager and we will do our very best to address your concerns.

bought my second car

Ben helped me get a better deal on the price of the car, super friendly and made the buying experience easy, definitely will come back for my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks you, Dylan. Will make sure that Ben and the team see this.

Amazing Experience

I recently purchased a 2018 Subaru Outback and LOVE IT! Car buying is not a thing I like but having the expertise that Tony Hernandez has, made it the best! I highly recommend him for your car buying experience, he's pretty amazing and has a very satisfied customer as the result.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Rebecca! We are grateful for your business and for your kind words. Will make sure that Tony and the rest of the team see this.

Service with a smile!

Tony Hernandez was our sales person who went out of his way to make sure we found the car suited to us. He was knowledgable, friendly, and most importantly not pushy. I would highly recommend Tony to my friends and family. Everyone else we dealt with was also very helpful and friendly. Thanks for driving our car all the way to Yreka, Tony. It was a pleasure to work with you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words. Will pass this along to the whole team. We hope that you enjoy your new ride and have many happy adventures!

Nick Knutson is awesome to work with at SO Subaru!

I bought my first Subaru Forester in 2003 from a dealer in Reno. We lived in Lake Tahoe, so owning a Subaru was super important to navigate the snowy roads there. Long story short, I put 209,000+ miles on my trusty Forester and it was time for a NEW 2018 Subaru Forester! Living in Southern Oregon I researched the new Foresters and where to purchase the vehicle...hands down it was Southern Oregon Subaru! Southern Oregon Subaru is fantastic!!! We drove there with our dog, and Sparky was welcome to join in the hunt for my new Subaru. Also researched which Sales Professional to work with, and again hands down it was Nick Knutson!!! Nick is great to work with! Super knowledgeable about Subaru, and gave a great demo drive for my 2018 Forester Touring model, and made sure Sparky had a water bowl in his office. Buying the vehicle was super easy too, no back and forth with "the manager", just very quick and easy. Best buying experience ever!!! Everyone at S.O. Subaru is great to work with, had some extra options installed afterwards and Austin in the service department was also great to work with! If you're in the market for a Subaru, Nick Knutson is your go to person! Give him a call, or better yet, go see Nick and enjoy buying your new Subaru!!!! Thank you Nick Knutson, I love my new Subaru Forester!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

What can we say but "Wow!", thank you, and we hope that you have many outstanding adventures in your new Forester! Thanks again, Sara.

Great Dealer for Sales, Service and Parts

This is our 4th Subaru and our daughter owns one as well. This is the first one we have bought from So Oregon Subaru. We are very impressed with every department. We give special kudos to our salesman, Nick Knutson, who took the time to answer all of our questions and explain everything. When the financing was finished Nick sat in the car and went over every function with us. We have dealt with the service and parts department for our other Subaru's and we recommend them highly. Thank you Southern Oregon Subaru for making buying and servicing my Subaru's easy. A special thanks to Stephan in Service. He is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealer for Sales, Service and Parts

This is our 4th Subaru and our daughter owns one as well. This is the first one we have bought from So Oregon Subaru. We are very impressed with every department. We give special kudos to our salesman, Nick Knutson, who took the time to answer all of our questions and explain everything. When the financing was finished Nick sat in the car and went over every function with us. We have dealt with the service and parts department for our other Subaru's and we recommend them highly. Thank you Southern Oregon Subaru for making buying and servicing our Subaru's easy. A special thanks to Stephan in Service. He is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You are welcome, Pamela. Thank you for giving us the opportunity to earn your business, and thanks for the kind words about Nick and Stephan.

Good experience buying our Suburu

Ben Eaton was most helpful in our purchase of our Suburu Forester. He was well-informed about the different Suburus and very patient as I test drove various models. He was very personable and easy going. We were not pressured and he did not pester us with telephone calls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the feedback, Karen. We are happy to know that Ben was most helpful, well informed, and patient. Enjoy your Forester, and please let us know if you have any questions.

Good Service!

Ben Eaton was very helpful during the process of looking for and buying my new Forester. He answered my questions and explained all the features of the new car completely. He's a really nice guy, and I would recommend him to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kinds words, Sharon. We appreciate your business and your recommendation. Good to know that Ben was very helpful and took good care of you. Enjoy your Forester!