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Southern Oregon Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Oregon Subaru from DealerRater.

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Amazing service!!! Thank you!!!!

thank you so much for everything Ben and Valerie went above and beyond to get us into our car!! recommend to anyone looking for a new car. this subaru dealerships really put their costumers first!! we will return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Outstanding! Thank you, Rochelle. It is always a pleasure to read feedback such as yours, and it will be passed along to Ben and Valerie, and the rest of the team. Thanks for the compliments AND for your recommendation.

Mister

Matt Meade was really helpful throughout the process of buying my first car. He kept in contact with me throughout the process. He answered every question I had and explained the answer. He is a very personable guy and would recommend him to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Brady, we appreciate your feedback and are very happy to read that Matt was really helpful. Enjoy your new ride, and thanks for the recommendation!

Excellent experience!

As usual, our experience here was terrific. Ben and Jon did a fantastic job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Taneea, we greatly appreciate your feedback, and are glad to know that Ben did a fantastic job. Will pass along your kind words to Ben and the team. Go DIRT!! :)

Bob Hill

Ben did a great job explaining the car details. & brought car to my house so my wife could look at it as well. He went above & beyound. Thanks Ben

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bob, thank you for the feedback on your visit with Ben. Good to know that he "went above & beyond" in assisting you and your wife.

Impressive Quality and Service

From being greeted at the door, through the test drives and viewing of vehicle options until we walked out with new Outback keyless access fobs in hand, we were treated with courtesy and respect. Every question was answered, even many we didn't think of ourselves. We were thoroughly introduced to the vehicle and all the new technology - very important to us older people. Ty was our salesman and guide, and we could not have asked for a better experience. The dealership has followed up with us since the purchase, continuing their sincere concern with our satisfaction. We love our Outback and recommend SOSubaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so very much, Gail and Joe. As much as we sincerely appreciate your business and recommendation, we also greatly appreciate the fact that you took time out of your day to write about your experience at our store. Enjoy your Outback, and have an adventure-filled 2017!

Awesome Impreza

I had a great experience buying my Subaru here. Ben was an awesome help, answered all my my questions and even bought me dinner during a ride-along in an STI. I would recommend anyone to come here if you're looking for good quality customer service and good quality vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Outstanding, thanks, Matthew! We really appreciate it that you took the time to write about your experience and are grateful for the recommendation.

Ben and Ty are great!

They really listened to what we needed, made the process easy, and helped us secure our new family vehicle- thanks Ben and Ty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

You are welcome, Rachel. Glad to know that Ben and Ty were able to find what you needed.

First Time Buyer

Thanks so much for all your help Ben! You were great & made everything so easy and hassle free for my first time car buying experience.. I will definitely come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Julia! "Easy and hassle free" is one of our favorite things to hear! Enjoy your new ride, and let us know if there is ever anything else that we can do for you.

Great Deal & Service

Great Service...Very Respectful people...Thank You Ben

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Marc.

Great Deal

We started out to just test drive a new outback. Jeff and Ben showed us the new models and took us for a test drive. I felt no pressure at any time to purchase a car today. We told them we had an offer from another dealer and they asked us to give them a chance to give us a deal. Within a short amount of time they had met the other offer and gave us great financing. We purchased our new outback from Southern Oregon Subaru today and couldn't be happier with the deal we got.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Richard and Kimberly, for taking the time to talk about your experience with our team. And thank you for giving us a chance to make a deal that fit your needs.