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Hodges Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)
Visit Hodges Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–2:00pm 10:00am–2:00pm
Sunday Closed Closed
New (248) 284-4451 (248) 284-4451
Used (248) 284-4461 (248) 284-4461
Service (248) 284-4500 (248) 284-4500

Inventory

See all 169 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2018.
Hodges Subaru has been a pillar for customers car shopping needs throughout the community of Ferndale MI for generations. We are the 10th oldest Subaru store in the nation and the first Subaru store in Michigan! Our hope and intention is to bring a car shopping and servicing experience that is different from the normal big box stores. Subaru is truly all we do!
1st Subaru Store in Michigan

Service center

Phone number (248) 284-4500

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
10:00am–2:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best car buying experience ever!

Awesome experience! My salesman, Patrick Tierney was friendly, knowledgeable and professional. Jeff Peterson (Finance Manager) made that part of the process easy and pressure-free. I would definitely recommend family and friends to Hodges Subaru and to Patrick Tierney. Glad to be part of the Subaru family. Peace

Best car buying experience ever!

Awesome experience! My salesman, Patrick Tierney was friendly, knowledgeable and professional. Jeff Peterson (Finance Manager) made that part of the process easy and pressure-free. I would definitely recommend family and friends to Hodges Subaru and to Patrick Tierney. Glad to be part of the Subaru family. Peace

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Louie! We're glad to hear that Patrick and Jeff could assist you during your visit with us. We hope to see you back for all of your future auto needs! -Hodges Subaru

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Underhanded and Unprofessional

I was going to purchase a used vehicle from this dealership from Mark Johnston. I spoke to a salesman over the phone at 5:25pm (they close at 6) to let him know that I already had the financing cleared through my bank I would be in the next morning for purchase. Mark was not in so he said he would leave a note on Marks desk to let him know. I received a phone call from a very RUDE salesman not sure if it was Mark or not but he informed me that the vehicle had sold because someone put a deposit down on it. He was very rude and seemed not to care if I was interested in the car or not. He would not let me talk, all he kept saying was " It does not matter,you did not put a deposit down" I tried to explain to him that I just spoke to someone yesterday and was told it was still available.If I told you that I wanted to purchase it and someone came AFTER I showed my interest and you know that I was coming to purchase it, why would you allow someone to put a deposit in it BEFORE you verified if I still wanted it? Just like he called me to tell me it was sold, why didnt he call me deposit or not to tell me someone else was interested? That is a vary unprofessional and underhanded practice and shows me that this dealership does not care about their customers. I WILL NEVER GO BACK AGAIN AND WILL NOT RECOMMEND HODGES SUBARU IN FERNADALE MI TO ANYONE!!!!!!!!!!!!!!!!

Underhanded and Unprofessional

I was going to purchase a used vehicle from this dealership from Mark Johnston. I spoke to a salesman over the phone at 5:25pm (they close at 6) to let him know that I already had the financing cleared through my bank I would be in the next morning for purchase. Mark was not in so he said he would leave a note on Marks desk to let him know. I received a phone call from a very RUDE salesman not sure if it was Mark or not but he informed me that the vehicle had sold because someone put a deposit down on it. He was very rude and seemed not to care if I was interested in the car or not. He would not let me talk, all he kept saying was " It does not matter,you did not put a deposit down" I tried to explain to him that I just spoke to someone yesterday and was told it was still available.If I told you that I wanted to purchase it and someone came AFTER I showed my interest and you know that I was coming to purchase it, why would you allow someone to put a deposit in it BEFORE you verified if I still wanted it? Just like he called me to tell me it was sold, why didnt he call me deposit or not to tell me someone else was interested? That is a vary unprofessional and underhanded practice and shows me that this dealership does not care about their customers. I WILL NEVER GO BACK AGAIN AND WILL NOT RECOMMEND HODGES SUBARU IN FERNADALE MI TO ANYONE!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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4th Subaru Legacy

I have been a customer of Hodges Subaru since 1986. Wouldn't trust the servicing of my Legacys to any other dealer. Purchased my lastest Legacy with some old and some new employees. Same outstanding experience as always with service and sales.

4th Subaru Legacy

I have been a customer of Hodges Subaru since 1986. Wouldn't trust the servicing of my Legacys to any other dealer. Purchased my lastest Legacy with some old and some new employees. Same outstanding experience as always with service and sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership/ Experience

Great experience. From the first time I contacted the dealership via email, our sales guy- Mark Johnston - gave the information I asked for, no pressure, just knowledgeable, straightforward info and answers to my questions. He and the sales manager Dave made a deal for me that no other dealership was willing to make, and I bought two cars from them. Great experience.

Great Dealership/ Experience

Great experience. From the first time I contacted the dealership via email, our sales guy- Mark Johnston - gave the information I asked for, no pressure, just knowledgeable, straightforward info and answers to my questions. He and the sales manager Dave made a deal for me that no other dealership was willing to make, and I bought two cars from them. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Retired

Excellent service; JZ was so accommodating and trustworthy. I appreciated his low key approach. The process was expeditious. I was also incredibly grateful for the investment the dealer made in the car to pass on a reliable vehicle.

Retired

Excellent service; JZ was so accommodating and trustworthy. I appreciated his low key approach. The process was expeditious. I was also incredibly grateful for the investment the dealer made in the car to pass on a reliable vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a new 2020 Subaru Outback from Hodges

From the moment we entered the dealership and met with our salesperson Mark, until the moment we drove away in our new Subaru, we were thoroughly impressed with the experience. Hodges Subaru couldn't have been any nicer in dealing with us. They bent over backwards to accommodate our requests. They were patient, took time to answer all of our questions and we never felt rushed, hassled or pressured at all.

Buying a new 2020 Subaru Outback from Hodges

From the moment we entered the dealership and met with our salesperson Mark, until the moment we drove away in our new Subaru, we were thoroughly impressed with the experience. Hodges Subaru couldn't have been any nicer in dealing with us. They bent over backwards to accommodate our requests. They were patient, took time to answer all of our questions and we never felt rushed, hassled or pressured at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying experience

My experience was good... from Brian my salesman ..to Greg and Jeremy in service... everybody is helpful ,laid back,no pressure ... I live an hour away but will go here for service...they go the extra mile and u feel taken care of ....I felt Brian my salesman was honest and fair...

Buying experience

My experience was good... from Brian my salesman ..to Greg and Jeremy in service... everybody is helpful ,laid back,no pressure ... I live an hour away but will go here for service...they go the extra mile and u feel taken care of ....I felt Brian my salesman was honest and fair...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hodges's Subaru

Very friendly, down to earth, family owned dealership . Attentive without being overbearing. Brought us back after 2 weeks for more detailed tutorial on our car. Kudos to Jeff, Tamika and Brian!

Hodges's Subaru

Very friendly, down to earth, family owned dealership . Attentive without being overbearing. Brought us back after 2 weeks for more detailed tutorial on our car. Kudos to Jeff, Tamika and Brian!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good car

went back and bought another car here after having a good experience. sales guys name is JZ, he really took good notes and got us exactly what we wanted.

good car

went back and bought another car here after having a good experience. sales guys name is JZ, he really took good notes and got us exactly what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great family owned dealership

I highly reccomend this dealer. I bought a pre-owned WRX from them hassle free. Everyone was very friendly and helpful!

Great family owned dealership

I highly reccomend this dealer. I bought a pre-owned WRX from them hassle free. Everyone was very friendly and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 15 reviews