North Brothers Ford

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

North Brothers Ford Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2012

Welcome to North Brothers Ford. Located at 33300 Ford Rd. in Westland, MI. North Brothers Ford is proud to be one of the

...

premier Ford dealerships in the area, as well as one of the oldest Ford Dealers in southeast Michigan. We are proud to offer a huge selection of New Ford Vehicles including the Ford Fusion an Ford Escape, Used cars, Certified Pre-Owned, and trusted ASE certified Auto Service. Our Ford Quick Lane offers you appointment-free oil changes and routine auto repair. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none.

"North Brothers Ford...The only Ford Dealer on Ford Road! New Ford Cars, Used Cars, Ford Quick Lane"

Service

Brake Inspection

Complimentary

Brake Replacement

$199.95 and up*

New Brake Pads/Shoes (Front)

$79.95 and up*

Coolant System Service

$139.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
81 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 25, 2019

    I received the best customer service when I purchased my Beautiful used Lincoln from Heidi, very knowledgeable and professional,would definitely recommend... her to friends, I look forward to future interactions with this young lady.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 8, 2019

    Tried to do a cash offer for a used vehicle. They were very unresponsive (didn't return calls) and the assistant sales manager was extremely rude and unprofessional.... Take your business to a place that cares.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 26, 2018

    From the show room to the service department to the body shop this dealership is the best I’ve ever had the privilege to patronize. The entire staff in... this dealership is by far the best group of people I have ever encountered.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Elaine for the kind words. We appreciate your business!

  • 1.0 out of 5
    February 9, 2019

    Called to make sure car was still available. I was assured that it was. Drove an hour to get there and found out the car had been sold two days earlier.... don’t waste your time here. They were unapologetic and tried to get me to look at higher priced cars.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andrea, our manager Shannon reached out this morning to the phone number on file. Would it be possible for you to email her the best time to chat at s...hannon_brochu@northbros.com? She would like to get in touch and hear more feedback please.

  • 1.0 out of 5
    September 28, 2018

    Scheduled a test drive with the dealership to test drive a vehicle, checked with the dealership an hour before the test drive to ensure it would be ready... and was still for sale, received confirmation and drove to the dealership. When I arrived at the dealership, they informed me that the advertised car was not available, and the salesperson tried to pressure me to consider a similar, but higher priced vehicle. Don't waste your time; please go elsewhere!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2018

    I will Always be back to north brothers because of Joe and Sarah. Sarah got my foot in the door and Joe finished the job. I hated North brothers from my... first bad experience but they have changed my opinion. Thank you Joe for working as hard as you did on my deal to get me the best price. I am forever grateful for you!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2018

    I purchased a 2018 Transit Connect Titanium at North Brothers Ford. Dave Johnson, the salesman, did a wonderful job keeping me updated in regards to the... vehicle's arrival and guiding my wife and I through different monthly payments when making down payment decisions; He even suggested, if possible, I not have my wife co-sign "in case you need an emergency loan for home roofing repair, or another type of emergency." Because interest rates are not the best for the Transit, Dave and the credit team worked hard on finding us a loan with the lowest interest rate available. The day I took my new baby home, Dave and a vehicle detailer stayed an hour plus after closing time to make sure I got the vehicle a day earlier than expected. Brian, the sales manager, did a wonderful job explaining the extra coverages we could get with the new purchase. By this time our 4 year old and 10 year old boys were getting a bit restless; Brian didn't bat an eye - we were not shocked to learn he has a 4 and a 6 year old boy at home. I didn't go in there planning to purchase any extra coverage, but because of the professionslism we received throughout, I figured guaranteeing the regular maintenance coming back to North Brothers by purchasing the maintenance package was a way to show our appreciation. Britney, in digital sales, was the first to contact me through email when I was initially contemplating a new vehicle. She was persistent, but with space. We connected through a handful of emails, texts and phone calls. Britney got me through the entrance at North Brothers. If you are a consumer that consciously supports businesses that hire military veterans, North Brothers is the place to be, and Dave Johnson is the person you see to purchase or lease your next vehicle. Thank you, Dave! I feel like we gained a friend. NOTE: I have been a manager at the same big box retailer for 12 years (worked a total of 16 years at same place), so I have a solid understanding of what is expected by customers and what is expected by employers from their associates. The owners of North Brothers should be extremely happy with all I named above. Thank you, North Brothers Ford!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 4, 2018

    Great car!! Great Salesman!! Great Dealership!! Anyone needing a car should go to North Brothers Ford and see Joe G!! He's a true professional and now... a friend!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2018

    Went to North Brothers Ford, my salesman was Joe Giancana, he was EXCELLENT!!! I couldn't be happier!! He explained everything and got me in the SUV of... my dreams!!! I will always deal with him!! Thank You Joe!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 25, 2018

    I was without a car, my credit was low and had no place to go, had nobody I could trust, I wanted to find a dealership that would do just about anything... to get me into a car and then I found “North Brother Ford” in Garden City Mi. A man by the name of Mark Barikmo was very kind, welcomed me with open arms and showed me the most affordable vehicle within my price range. He was able to lock me in (despite my low credit score) a 2 year lease in a brand new 2018 Ford Escape! The car drives great! It’s beautiful and has just the right amount of space for all my DJ equipment. Mark Barikmo is one of the most honest, hardworking salesman at North Brothers, I will keep coming back and refer all my friends and family, nobody can get the job done better than Mark B.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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