North Brothers Ford

The whole process of trading in my older vehicle and getting into a new pre-owned was effortless. We had a new vehicle by the next day of our initial visit. Dale made the experience easy and low-stress. Go see him for your next vehicle!

I recently had the pleasure of working with Alex Rose at North Brothers Ford, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Alex greeted me with a warm smile and a genuine willingness to help. Alex demonstrated an impressive depth of knowledge about the vehicles on the lot. He took the time to understand my needs and preferences, guiding me through the various options without any pressure. His expertise made the car-buying process not only easy but also enjoyable. What truly stood out was Alex's commitment to customer service. He was patient, answering all my questions thoroughly and ensuring I felt comfortable with every decision. His friendly demeanor made it easy to communicate, and I never felt rushed or overwhelmed. Even after the sale, Alex continued to provide support, following up to ensure that I was satisfied with my new vehicle. This level of care is rare and speaks volumes about his dedication to his customers. In summary, if you're looking for a stress-free car-buying experience, I highly recommend seeking out Alex at North Brothers Ford. His professionalism, knowledge, and outstanding customer service make him a standout in the industry. Thank you, Alex, for making my experience so memorable!

Took my deposit. I canceled the deal. They haven't returned my deposit yet. Dishonest sale staff

Great service! Jamie Koniarz did a fantastic job getting me into the car I wanted. Highly recommend!

Jamie was the best. Made everything simple. Everything ready to go. Will send my family

Had an oil change completed, very fast. Very friendly service from Adam Blackwell and the entire team.

The best sales man of the year! "DAVE PATRICK.The communication was great,Though there was an issue on the tire locks and he straightened it out,like a wizard.There is still a small problem that no one told him or I about,which is the radio player does not work. I am hoping that the dealership will step in and help us out.I cant afford a CD player I am on social security and not working.due to health issues.I also want to thank him for the oil change which compensated the cost of the locks for the tires. Dave is A True Leader,and goes out of his way for his customers.I Thank you, Dave for all you have done.Holly

I had a powertrain fault warning. The receptionist told me that the car could not serviced until sometime in March!!! What's going on with the service center personal??? I've been buying Ford products for the last 50 years never had bad service like this before at other dealers. I feel sorry for the customers, sales personal and receptionists that have to field the many complaints generated by the( SERVICE DEPARTMENT.)!!! :-[

Someone that represents the sales managers contacted me and let me to believe that they would help me out by trying to get out of the car that I’m in into a car that was smaller and less expensive. I was looking for that because I have some health issues and I no longer can afford the car that I am in so all in all I have to say it was a bad experience because they did not offer me anything and back. They wanted to charge me more for used cars in the car that I owe now.

If I could I would leave a no star i wanted a ford fusion used it was listed at 10998 realistically after Kelly blue booking the car they wanted to price gouge me and charge extra when the car was only worth between 6-8 k can’t believe they would be that greedy they didn’t even negotiate anything the car had just under 100k in mileage and is more then 10 year old.