Reviews
Employees very helpful, Scott especially is polite,
Employees very helpful, Scott especially is polite, friendly and knowledgeable. I’ve purchased vehicles here and have my vehicles serviced here..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Herb Chambers Chevrolet of Danvers with your automotive needs! Scott & the team appreciate your support and look forward to your next visit!
Great customer service
I had multiple items needing fixing with my car. I worked with Phil and Tony and they took good care of me. The volume of services needed resulted in some delays; however, Phil and Tony escalated the delays and showed excellent customer service. Both were enjoyable to work with, knowledgeable to figure out the issue my car was facing without just opening it up and cared greatly about my experience. Thank you both for everything and taking good care of us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the five stars, Nicole! We're glad to hear that Phil and Tony could assist you during your visit with us. We hope to see you back here at Herb Chambers Chevrolet of Danvers for all of your future automotive needs!
Tim Salla was wonderful to work with.
Tim Salla was wonderful to work with. I would highly recommend him and Herb Chambers Peabody for anyone looking for a new automobile.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! It means a lot to hear Tim provided such great care to you! We look forward to assisting you again in the future! - Herb Chambers Chevrolet of Danvers
Excellent Customer Care.
Excellent Customer Care. Always polite and prompt. Fully explains the job they are going to perform and listens to your concerns. Scott is always available and is always providing a high level of customer care.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Herb Chambers Chevrolet of Danvers with your vehicle's service needs! Scott & the team appreciate your support and look forward to seeing you next time!
Danvers Herb Chambers
Pat in the service department is exceptional. He took great care of me and went above and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your kind review, Peter! We're so happy that Pat provided you with excellent service! -Herb Chambers Chevrolet of Danvers
Showed up early, they took me right in and got to work.
Showed up early, they took me right in and got to work. Very pleased with service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mikey, thank you for sharing your review! We're so happy that our team provided you with an excellent appointment! -Herb Chambers Chevrolet of Danvers
Patrick at Herb Chambers Chevrolet was outstanding very
Patrick at Herb Chambers Chevrolet was outstanding very pleasant and friendly very professional!!!! Excellent Service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear this wonderful feedback, Buddy, and can't wait to share it with Patrick! Thanks for visiting Herb Chambers Chevrolet of Danvers and please don't hesitate to reach out if we can be of service again in the future!
It’s well deserved you have to give credit where credit is due!!!
Had my car serviced here, which went well.
Had my car serviced here, which went well. They do need to update their policies as my car was waiting for a while and they had to pull strings to get me a loaner to cover the time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chris, We appreciate this feedback and will present this to the team. We hope you visit us again! Thank you! - Herb Chambers Chevrolet of Danvers
Mike at the intake desk was outstanding in his empathy,
Mike at the intake desk was outstanding in his empathy, knowledge and responsiveness. And i have a Volt with an oddball problem, which they resolved, as this dealership always does in my experience. Smart, considerate staff. Delia O’Connor, newburyport, ma
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
congratulations on the terrific service, attitude, and skill.
Thank you for trusting Herb Chambers Chevrolet of Danvers with your business, Delia! We're so glad Mike and the team were able to assist you with your Volt and we look forward to serving you again next time. Take care!
The service agent Michael was absolutely superb.
The service agent Michael was absolutely superb. He had an extremely upbeat attitude from the moment he greeted me till the time I was finished. He took care of my service so quick I was shocked and everything was done correctly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're thrilled to hear that Michael provided you with an excellent experience and we hope you'll be visiting our Herb Chambers Chevrolet of Danvers team again in the future. Take care!
I will definitely return to Herb Chambers Chevrolet, they have been my dealership of choice for years and Michael made my visit perfect , hopefully he’ll be working the next time I’m there and not on a day off.