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Herb Chambers Chevrolet of Danvers

(946 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Chevrolet of Danvers from DealerRater.

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Great service department

I went in for service and Phil greeted me with a big smile, he serviced my car while I waited and was out in less than 45 minutes !! It doesn’t get any better than that. I always go to this particular dealership for service because all the service guys are fantastic. Mike and Patrick are also great when I go in for service, they are a pleasure to do business with !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the five stars, Alan! We're glad to hear that Phil and the rest of the crew here at Herb Chambers Chevrolet of Danvers could assist you during your visit with us. We hope to see you back for all of your future auto needs!

Service department is fabulous.

Service department is fabulous. Phil, Mike and Patrick always provide me with professional and courteous service , they are the reason I go to this dealership for service on my two Chevrolet cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Phil, Mike, and Patrick are glad you feel confident coming to us for your service needs! Thank you for being part of the Herb Chambers Chevrolet of Danvers family!

Consumer response

They are great guys, and I’m sure I’ll be seeing them again in the near future, both cars are going to be due for oil changes and who knows what else.

Maintenance Review

I bought my Traverse from Herb Chambers Chevrolet in Danvers because I have experience with their Maintenance Department and Scott. My check engine light came on I called to be advised on what to do and Scott had me in the next day, the repair was made and I had my car back later that day. Scott made the experience seamless and kept me advised. I couldn't have been happier with the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the five stars, Eva! We're honored to hear that Scott and the rest of the crew here at Herb Chambers Chevrolet of Danvers could assist you during your service appointment with us. We hope to see you back for all of your future auto and service needs!

Prompt Service

Dropped my Corvette off for an oil change and told them about my engine temperature gauge acting funny. Phil fit me in right away and diagnosed the issue. Prior to that they did a front brake job for me on a day’s notice. Most dealerships have you wait weeks for an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for trusting Herb Chambers Chevrolet of Danvers with your Corvette, Dave! Phil & the team appreciate your support and look forward to serving you again in the future!

Worked with Patrick he was great but when i brought truck

Worked with Patrick he was great but when i brought truck in he wasn’t there and made things difficult but service to vehicle was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to leave us a review. We appreciate the feedback and hope you'll consider giving Patrick & the team an opportunity to provide you with a five-star experience next time. Take care!

This is not the first time I have purchased a vehicle

This is not the first time I have purchased a vehicle from this dealership. This time as the last time my experience was a good one. Jason the sales person I mainly dealt with was very good to deal with. Everything was done as promised. Very relaxed atmosphere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We appreciate the kind words for Jason and our team! We appreciate you coming back to Herb Chambers Chevrolet of Danvers for another purchase and look forward to seeing you again! Thank you!

Consumer response

Your welcome. I would definitely consider purchasing another vehicle there.

Erio was very kind and extremely knowledgeable!

Erio was very kind and extremely knowledgeable! He mad me feel special!! The facility was very clean and the customer area was excellent!! Thank you Erio!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're so glad you could rate Erio and Herb Chambers Chevrolet of Danvers five stars! It makes our day and we look forward to making your next visit just as great! Thank you for being our customer!

Polite service counter.

Polite service counter. He looked for discounts that would apply and saved me $20 on an oil and rotation on my Colorado.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience! We appreciate the positive feedback and hope to see you again next time here at Herb Chambers Chevrolet of Danvers!

Patrick W did a great job at addressing and fixing my

Patrick W did a great job at addressing and fixing my issues. He is a pleasure to deal With and true professional. He makes coming to Herb Chambers extremely Pleasant and easy. Can’t recommend him enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to leave us a review! We're so glad you enjoy working with Patrick and we'll be sure to share this fantastic feedback with him. Take care and thanks again for being a Herb Chambers Chevrolet of Danvers customer!

Had me in and out quickly.

Had me in and out quickly. Scott kept me informed along the way. Total vehicle inspection

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! We look forward to seeing you next time at Herb Chambers Chevrolet of Danvers!