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Herb Chambers Chevrolet of Danvers

(946 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Chevrolet of Danvers from DealerRater.

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Vehicle Service

Michael was very understanding of what my truck needed done and went above and beyond to make sure everything was done right. I will definitely be back for my next service appointment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the five stars, Richard! We're glad to hear that Michael and the rest of the crew here at Herb Chambers Chevrolet of Danvers could assist you. We hope to see you back for all of your future automotive needs!

I left my truck today Wed.

I left my truck today Wed. 03/22/2023 for service repair with Scott Lyons. As usual Scott had the issue resolved again in a timely matter , I am very happy to do business with Scott Lyons at Danvers Chevrolet. Thank You, John A.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

John, thank you so much for trusting Scott & the Herb Chambers Chevrolet of Danvers team with the care of your truck! We're grateful for your support and look forward to seeing you next time!

A good experience for today.

I buy cars and have them serviced at this dealership for about 10 years. From the very beginning, I gave the absolute best experience for quickly getting things done. Today my car is serviced by Erio R, a good professional in his field. The work was done quickly and with good quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for trusting our team over the last 10 years! We're happy that Erio provided you with quality work! -Herb Chambers Chevrolet of Danvers

Service done to my truck

Philip S was my service man always going out of his way. Make sure everything gets done great go to work with 10 out of 10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for trusting the Herb Chambers Chevrolet of Danvers team with your vehicle! Philip & the crew look forward to seeing you again next time!

Service

Mike in service is amazing. The whole staff is a 10 out of 10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your confidence in Herb Chambers Chevrolet of Danvers, and for your business. We are thankful to have you as a customer.

Service department

Scott in the service department was outstanding. Thank you for treating all of your customers like family!!! You guys are truly great at what you do. Keep up the greatness!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rosie, thanks for the five stars! We're honored to hear that Scott and the rest of the crew here at Herb Chambers Chevrolet of Danvers could assist you. We hope to see you back for all of your future automotive needs!

Great customer service

Great service. Was able to find the problem and fix it quickly and thoroughly. Great customer service. Answered all the questions I had and now my car works 100%

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the five stars! We're glad to hear that your service appointment with us here at Herb Chambers Chevrolet of Danvers was such a positive one. We hope to see you back for all of your future auto needs!

Great Service

Scott has always been and continues to be exemplary! For 34 Years that I have had the good fortune of working/with/knowing Scott he has always served with grace, dignity and honor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the five stars, George! We're glad to hear that Scott and the rest of the crew here at Herb Chambers Chevrolet of Danvers could assist you. We hope to see you back for all of your future auto needs!

Patrick is the best service manager that I have ever had

Patrick is the best service manager that I have ever had the pleasure of working with when it comes the taking personal care of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Patrick and the team appreciate you leaving us this five-star review! We look forward to seeing you again at Herb Chambers Chevrolet of Danvers! Thank you!

Try Herb Chambers Danvers for Exceptional Service

I actually purchased my Silverado from another Dealership,they were not helpful at all.. I contacted Herb Chambers Danvers they (Michael)has been unbelievably helpful and accommodating.My big mistake was not purchasing my Silverado from Herb Chambers Danvers..Will never make that mistake again..Thanks Michael for your fantastic service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the five stars, Micky! We're glad to hear that Michael and the rest of the crew here at Herb Chambers Chevrolet of Danvers could assist you during your service appointment with us. We hope to see you back for all of your future auto needs!