Reviews
Townsend Ford Service Department
It's such a pleasure working with the service team at Townsend Ford. We called with an expedited request as we were leaving for a trip and our windshield wiper fluid wasn't working properly. We got the vehicle in on the next day and it was repaired in time for our trip.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 4.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Lee Wolloff
As always, the staff and level of service were second to none!
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Out Standing
The service was fast and efficient. The service team always seem to be in a good mood and friendly.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
F150 Service
Service was on time and efficient. Staff was knowledgeable and friendly. Great service!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 4.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Service
We had the truck serviced during a special Veterans event and the recalled item was fixed as well
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Townsend Ford
the staff and service at townsend ford are great, as always! THANK YOU!
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
these required fields make me to not ever do this
everything was great why do I have to put at least 50 characters
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
We really appreciate your feedback, Russell! Please don't hesitate to give us a call if there is anything we can do for you.
recent experience
Oil change went as expected based on past experience, all went well
- Customer service 4.0
 - Buying process —
 - Quality of repair —
 - Overall facilities 4.0
 - Overall experience 4.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Great buying process!
Everything was quick and easy from testing the car to signing the papers. Townsend ford takes care of everything for you which is a big PLUS!! No need to go to the registry, they do it for you.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 4.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
A SATISFIED CUSTOMER
After been to a few different Ford Dealerships I have found Townsend Ford to be a very family oriented dealership where they care for there customers needs. In the Service Department there is Kathy, Debbie, and Paul. All of the staff in the parts department are excellent to deal with and in the sales department Jeremy and the other sales members are very friendly. Management is also very friendly and concerned about there customer needs. In owning several different fleet vehicles it is very comforting to bring these vehicles to a dealership and know the problem will be taking care of. A very satisfied customer, Fred Hardy Jr.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
