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Townsend Sales & Service, Inc.

(260 reviews)

Reviews

(260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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President, Advanced Print Technology, Inc

They did a Great job in less time than I thought it would take.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Alvah, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

fine service

well done - oil change priced right, timed right, as advertised

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Harold, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!

Townsend Ford-reliable and high-quality service

Once again, the reliable and high-quality service we always receive from Townsend Ford's Service Center staff and technicians keeps us coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Constance, thank you for your wonderful response to the quality of service our Staff provides! We're thrilled to hear that we've earned your trust and continued business. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Returning again

Great service as usual fast easy to work with. I would retu. Again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Premium service

Friendly personnel. Fast service when scheduling appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Buying Experience!

The staff at Townsend Ford is hands down the best. I mentioned that I was interested in getting rid of my Fusion after 100k miles of faithful service and they had the perfect Explorer Sport for me. No pressure sales along with a great deal on the Explorer made this an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to service your vehilce

Consistent quality service at reasonable prices backed up with a good service desk staff..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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service

had oil and filter change plus the car waxed, Itlooks great and everyone was great that took care of us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

oil change

timely service been going there since I bought my truck in 2010.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Reviews like yours provide encouraging feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!

I just had an oil and filter change.

I was very pleased with your service .............................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Philip, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!