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CRESTVIEW CADILLAC, INC.

(1,342 reviews)
Visit CRESTVIEW CADILLAC, INC.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(1,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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They are simply THE BEST!

They are simply THE BEST!! I will buy all my cars from them for the rest of my life!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Annie, thank you so much for your positive comments about Crestview Cadillac, INC.! We hope you have a great day!

Anthony was an excellent and professional service advisor

Anthony was an excellent and professional service advisor . My work was completed on time . It was a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Came in to look at a used vehicle on a friday, which was

Came in to look at a used vehicle on a friday, which was an hour drive. Wanted to purchase after the test drive. After an hour or so, I was told they couldnt sell because they didnt have the title. But I could come back Monday. I left a large deposit. Called Monday, twice. Told Tuesday would be the latest. Called Tuesday, twice. And once Wednesday. After calling the manager to get my deposit back, the title arrived and I did in fact get the car. But never one time did the salesman or managers ever call me with an update. I paid for and insured a car on Friday to purchase and was left wondering if I even would ever be able to purchase the car. I understand it could happen and its outside their control. But never once was I feeling like I was getting anything but "average" service. So 3/5 stars. And maybe try a different Cadillac Dealership first!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience at Crestview Cadillac and with Emily Rooney

My experience at Crestview Cadillac and with Emily Rooney was excellent. She greeted my warmly and was very patient with me and informative as I test drove an Optiq and was trying to make my decision of whether or not to lease an Optiq or some other vehicle. Everyone in the process was awesome! And I LOVE my new Optiq!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had an excellent experience at Crestview.

We had an excellent experience at Crestview. Our salesperson, Evan, was responsive, sensitive to our wishes, and made the experience stress free! Found us exactly what we wanted and a great deal. Love our new Lyriq! Highly recommend - best Cadillac dealership in the metro area!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came in for an oil change.

Came in for an oil change... they completed it and everything went great! Nice quiet waiting room too...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Smooth service from beginning to end.

Smooth service from beginning to end. Everything is as expected. Oil change was done in no time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everything was handled with professionalism.

Everything was handled with professionalism. The new car was delivered the same day with a full tank of gas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service and willingness to match my desired needs.

Great service and willingness to match my desired needs. Also willing to get me items not included in my package.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Competent people.

Competent people. Friendly and knowledgeable. Helped with transaction. Willing to go the extra mile. Focused on customer needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!