Reviews
Waited a month for a rental car to get repairs completed.
Waited a month for a rental car to get repairs completed. Showed up and they didnt not have a rental for me. Said they'd return car to me same day, but then at end of day told me I needed to find my own ride home they were going to drop off tomorrow. Then returned my car smelling of gasoline and NOT REPAIRED.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 841-4166 when you have a chance. Thank you, and we look forward to hearing from you.
Crestview Cadillac has an excellent service department!
Crestview Cadillac has an excellent service department!! Especially Ron Farmer and Brian Stroik They treat you with the utmost respect and make you feel welcome as soon as you walk in. Their expertise is unmatched and I would recommend you bring your Cadillac into Crestview and ask for Ron.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional, customer driven and clean.
Very professional, customer driven and clean. Prompt service with a friendly atmosphere. I would recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Craig, Mark and team did an amazing job taking care of
Craig, Mark and team did an amazing job taking care of our recent purchase. This is our 4th car purchased at this dealership and the customer experience is always 5 star!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service writer was very helpful.
The service writer was very helpful. I believe his name was Ron Farmer and my experience was very well received having been the wife of a automobile dealer makes me feel good To your dealership, the service is always been wonderful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frank was great.
Frank was great. He helped me understand the problem and get it taken care of. He went above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! We look forward to your next visit! Take care!
Quick and efficient ……I’ll be back when needed.
Quick and efficient ……I’ll be back when needed. Thank you for your great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service was done at a very efficient and timely manner .
Service was done at a very efficient and timely manner .i will continue to do my service appointments at Crestview Cadillac Dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Great quick friendly service that exceeds expectations!
Great quick friendly service that exceeds expectations! Thanks for getting me in and out in a timely manner. 5 ⭐️⭐️⭐️⭐️⭐️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Adam King is an amazing salesperson.
Adam King is an amazing salesperson. He was very knowledgeable about the lyric. I love my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!