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CRESTVIEW CADILLAC, INC.

(1,345 reviews)
Visit CRESTVIEW CADILLAC, INC.
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(1,345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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Great experience returning old lease and getting new one.

Great experience returning old lease and getting new one. No issues and appreciated Adam’s help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Was in the dealership for over 2 hours for an appointment

Was in the dealership for over 2 hours for an appointment made oil change with tire rotation maintenance. I arrived 10 minutes before my appointment.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 841-4166 at your earliest convenience to discuss how we can turn this experience into a positive one.

We buy new cars quite frequently and this is our first

We buy new cars quite frequently and this is our first experience with Crestview. Adam King was absolutely outstanding. He was super knowledgeable and patient and cared about our happiness. He is by far the best salesman we have ever experienced and we will be back for our next vehicle with him. The finance individual (Marooj) was absolutely great. Everyone was wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Had my XT5 and Equinox in for oil change and tire

Had my XT5 and Equinox in for oil change and tire rotation. Crest view is our go to place for GM service. Good people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Ron is great!

Ron is great!! and all the rest of the team as well thank you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Another perfect experience, my Blackwing was handled with

Another perfect experience, my Blackwing was handled with care, the work performed met my expectations and the team took the time to talk to me, tell me what was done and was very flexible with my schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Every one was very friendly and in a good mood.

Every one was very friendly and in a good mood. Very personable and helpful! When they told me the length of time, it was what they said.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent work excellent service excellent customer

Excellent work excellent service excellent customer support excellent excellent excellent communication just excellent this. 15 word minimum isn’t fun!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

Service was done quickly and transportation was provided.

Service was done quickly and transportation was provided. All in all it was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent customer engagement!

Excellent customer engagement! Ron explained everything including the warranty part that had to be changed. He even arranged a ride back so I would not have to wait. Thanks Jeff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!