Reviews
Drove out to Crestview to help me with a Cadillac product
Drove out to Crestview to help me with a Cadillac product issue that nobody else could or would help me with. Brian, the service manager and Dennis one of the service technicians were extremely helpful. Bought a car there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional.
Very professional. Clean facility. Prompt response. I was kept updated at every step of the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Quick service!
Quick service! Everyone very pleasant and accommodating. Waiting area very small. Could have been cleaned up. Coffee cups left on tables.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Absolutely the worst dealer experience.
Absolutely the worst dealer experience. Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a very poor experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear that you had this experience with us. We would like to have a better understanding about your experience. Please reach out to us at (248) 841-4166 at your earliest convenience and we will do our best to resolve this with you.
The service team always makes me feel welcome and valued.
The service team always makes me feel welcome and valued. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone that helped me was very nice and attentive.
Everyone that helped me was very nice and attentive. Dayna was fun and professional at the same time. Patrick was so willing to help us learn about our new vehicle. A++
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
I was not told about a major problem with the car I
I was not told about a major problem with the car I purchased before the sale took place.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're disappointed to hear of the negative experience you had at our location. Please reach out to us at (248) 841-4166 when you can so we can address this situation directly. Thank you and have a great day.
Very friendly and took an interest in what was going on
Very friendly and took an interest in what was going on with my car and fixed it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Dealership was very informative and made sure I was
Dealership was very informative and made sure I was comfortable I will be back again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
All of the Dealer personnel from sales and service depts.
All of the Dealer personnel from sales and service depts. are both always helpful and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and continued business.