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CRESTVIEW CADILLAC, INC.

(1,347 reviews)
Visit CRESTVIEW CADILLAC, INC.
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(1,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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We traveled over 150 miles to purchase our Cadillac from

We traveled over 150 miles to purchase our Cadillac from Crestview and we are so happy we did. Not only did they have two cars that were perfect for us, they were able to complete our deal in record time and with a smile! Everyone was very helpful and courteous. We highly recommend Adam and Crestview for all Cadillac purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

Everyone was very helpful and efficient.

Everyone was very helpful and efficient. Provided transportation as needed. Everything completed as expected in estimated time range.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

Very friendly and nice area to wait in.

Very friendly and nice area to wait in. Definitely would take my vehicle there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for taking the time to leave a review. If you have any further questions, please give us a call. We're always happy to help!

I have been dealing it’s Crestview for 15 years and I

I have been dealing it’s Crestview for 15 years and I have been mostly satisfied. This time with my 2010 Hybrid Escalade. They were unable to service my air conditioning unit - they no longer had the equipment and I turned down repairing my rear suspsion because the quoted price was too high..Also Iam still waiting on a promised quote from the body shop.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, it is disappointing for us to hear that your experience was anything less than great.

They are always super helpful at the Rochester location.

They are always super helpful at the Rochester location. They keep in contact with us, always friendly, and happy to help us. Really appreciate the service department so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction!

Had to wait too long for parts to get the work completely

Had to wait too long for parts to get the work completely done .Two weeks seems extreme

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

Fast and friendly service.

Fast and friendly service. Would recommend this dealership to other people. blah blah blah blah

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction!

The dealership is great!

The dealership is great! Service department was outstanding! The space is clean and the waiting area is comfortable.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Very nice, friendly service.

Very nice, friendly service. No problem using my “coupon”. Professional. Car was returned clean and washed

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They were ready for me / on time / kind / moved quickly -

They were ready for me / on time / kind / moved quickly - explained - Chris C. was kind and understanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!