Reviews
Easy explanations, friendly service and customer focused.
Easy explanations, friendly service and customer focused. Quick communication via texts which is super helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience.
Great experience. I appreciate them being able to fit me in their schedule as I had an unexpected tire issue that needed to be addressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Got my oil change taken care of and fast!
Got my oil change taken care of and fast! Thank you crestview team! Great as always!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
Service level disappointing.
Service level disappointing. Walked away feeling ripped off. Very unlikely to revisit Crestview cadillac again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 841-4166 at your earliest convenience to discuss how we can turn this experience into a positive one.
I brought my 2021 XT5 in for the rear camera
I brought my 2021 XT5 in for the rear camera irregularities. After the initial tests Chris told me that parts must be ordered and it would take 5-7 business days. He gave me a detailed explanation of the problem. He answered my questions in a professional manner. He represented Crestview’s Service Department very well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to Chris here at Crestview Cadillac, INC.! We look forward to your next visit! Take care!
It was an enjoyable experience and they were so kind to
It was an enjoyable experience and they were so kind to my grandson. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! Thank you for choosing Crestview Cadillac, INC. and we hope to see you again.
The service agent looked into every aspect of saving me
The service agent looked into every aspect of saving me money, which was very helpful, and always important.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you found our staff was so knowledgeable and helpful!
emily was nice she was not pushy and that’s what I liked
emily was nice she was not pushy and that’s what I liked and answered my questions, also it was an easy process everything was done by texting
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We want all our clients to have a comfortable and stress-free experience with us!
It is obvious the manager has everything to give credit
It is obvious the manager has everything to give credit to the excellent customer care, car maintenance the excellent workmanship the technicians give in care of vehicles they repair. When maintenance is complete the car looks like a new car. Crestview is an outstanding dealership in all areas of transportation needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Absolutely world class operation !
Absolutely world class operation ! Service Advisor Ron F. was amazing and helpful as he kept me informed while I was waiting in your Service Lounge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!