Reviews
Review on service/repair performed
Lithia Chrysler Jeep Dodge RAM of Pocatello is where I take my Durango for all my service and repair. Staff is always respectful and the work is done correctly. They have never tried to get me to agree to any unnecessary service/repair, which makes them very trustworthy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Richard Ely
Excellent service and parts department, extremely satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Work
In and out very fast. Great work. Very friendly and helpful staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2015 Challanger RT
Sales routine was a little rushed, but I already knew what I wanted so faster was better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
oil change
The employees are very nice they explain things in a way that you can understand. They are fast and efficient when working on your vehicle!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
detailing 2004 tahoe
Detailing of my 2004 tahoe was done in a timely manner and was above what I expected. Good job...Lithia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought a 2015 Dodge Ram
Shopping on the internet I found Pocatello Dodge. I called about a truck I saw. Cameron was my sales associate. Within a few minutes he gave me a price on my trade in and the truck I was looking at, which was the best deal I had found. We drove 300 miles to the dealership and were pleasantly surprised at the professionalism of Cameron, the dealership and the finance department, especially since this is the first Dodge truck we have bought. We have been Chevrolet customers for that past 40 years. We were given the highest price on our trade in and the lowest price on our new Dodge truck. We are very satisfied and would recommend them to our friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
My service was completed within record time. The people are very nice and friendly. He only suggestion I have is the number I usually call to get an appointment kept going to a voicemail and nobody ever answered. I tried 3 times. I finally called a different number to the actual sales and ended up being transferred to the service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Truck Service
First life time oil change. Very impressed with the service and speed.Bill W. provided.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Owner
Great service , very pleased...........Great bunch of people......
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase