Reviews
Scott and Stephen in the service department took care of. Great service highly recommend these two young men. Had a car to use while mine was in service. Thanks, keep up the great work!!
Scott and Stephen in the service department took care of. Great service highly recommend these two young men. Had a car to use while mine was in service. Thanks, keep up the great work!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
EVERY single time we go there for service, even ig just for oil change, they try and upsell you on more, usually $100’s of dollars worth of services they claim you need. We closely follow the service guidlines in our ownerd manual. When we asked abt one they claimed we needed that was not due for quite a while per tge manual they said Chevrolet had changed the frequency recommendation for that service. If that’s true then why didnt Chevrolet inform us oc that?? They sure dibf mind sending us stuff about their “great” models and deals.
EVERY single time we go there for service, even ig just for oil change, they try and upsell you on more, usually $100’s of dollars worth of services they claim you need. We closely follow the service guidlines in our ownerd manual. When we asked abt one they claimed we needed that was not due for quite a while per tge manual they said Chevrolet had changed the frequency recommendation for that service. If that’s true then why didnt Chevrolet inform us oc that?? They sure dibf mind sending us stuff about their “great” models and deals.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, DK, for your feedback. We regret to hear about the situation you have described. Your review has been forwarded to our Service Director.
sarah Bombaritto was great,she diagnosed my check engine light problem and had it fixed, under warranty in 1.5 hours
sarah Bombaritto was great,she diagnosed my check engine light problem and had it fixed, under warranty in 1.5 hours
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beware of these guys. Not ethical at all. Looked at a car at 9:30am. Received revised trade-in offer at 12:30pm. Accepted offer immediately after that 12:32pm and asked to get the paperwork started. Was told someone else was looking at the car. They test drove the car at 2:30pm. Was told that car was sold at 2:45 pm. My salesman's name was Lance. No phone calls, just a text that it was sold "Sorry". A terrible experience and way worse than other used car dealers. I was an hour drive away and started back to the dealer that afternoon before receiving the news that it was sold. Absolutely do no use this dealer if you are buying remotely; what a waste of time! They will sell cars out from under you after you agree on terms. That is not right.
Beware of these guys. Not ethical at all. Looked at a car at 9:30am. Received revised trade-in offer at 12:30pm. Accepted offer immediately after that 12:32pm and asked to get the paperwork started. Was told someone else was looking at the car. They test drove the car at 2:30pm. Was told that car was sold at 2:45 pm. My salesman's name was Lance. No phone calls, just a text that it was sold "Sorry". A terrible experience and way worse than other used car dealers. I was an hour drive away and started back to the dealer that afternoon before receiving the news that it was sold. Absolutely do no use this dealer if you are buying remotely; what a waste of time! They will sell cars out from under you after you agree on terms. That is not right.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you, Ronald, for your feedback! We regret to hear about the situation you have described. Your review has been forwarded to our Sales Director.
Terrible experience. Drove an hr. to look at a certified 20k miles car. Vehicle had body damage, check engine light on, forward collision warning light on. Low tire light on. Didn't even get an apology. Don't go there. Vehicle wasn't worth half what they were asking.
Terrible experience. Drove an hr. to look at a certified 20k miles car. Vehicle had body damage, check engine light on, forward collision warning light on. Low tire light on. Didn't even get an apology. Don't go there. Vehicle wasn't worth half what they were asking.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you, Jim, for your feedback. We regret to hear about the situation you have described. Please feel free to email us your last name and contact details to cx@alserra.com, and our Sales Director will be glad to contact you.
Labid Jajou was easy to work with. Responsive, friendly and honest. I would work with him and this dealership again.
Labid Jajou was easy to work with. Responsive, friendly and honest. I would work with him and this dealership again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Drew Zavatsky was very helpful with arranging a couple of test drives, although the 1 I came to drive was already spoken for.Would have bought from him If my husband hadn't found the car he was looking for somewhere else.I will definitely look him up for my next purchase.
Drew Zavatsky was very helpful with arranging a couple of test drives, although the 1 I came to drive was already spoken for.Would have bought from him If my husband hadn't found the car he was looking for somewhere else.I will definitely look him up for my next purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Charlie was a great salesman and the vehicle and experience was excellent. I have bought a lot of vehicles over the years and this purchase was one of the best.
Charlie was a great salesman and the vehicle and experience was excellent. I have bought a lot of vehicles over the years and this purchase was one of the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasant and fast very friendly tom short is the best assist me on the bedliner and just the perfect side steps for my truck thank you for the perfect ride!
Pleasant and fast very friendly tom short is the best assist me on the bedliner and just the perfect side steps for my truck thank you for the perfect ride!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They were great, called me right away, very curteous and no sales pressure. It was the car I've been looking for but its 2500 miles away so i passed.
They were great, called me right away, very curteous and no sales pressure. It was the car I've been looking for but its 2500 miles away so i passed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase