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Kayser Ford Lincoln

(1,055 reviews)
Visit Kayser Ford Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (608) 338-1566 (608) 338-1566
Used (608) 807-5359 (608) 807-5359
Service (608) 467-1969 (608) 467-1969

Reviews

(1,055 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Dealership with great service. Alfred provides top...

Great Dealership with great service. Alfred provides top notch service and is very knowledgeable with the Lincoln platform. I honestly am a repeat customer because of Alfred and as long as I’m still living in the Madison area I will continue to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dennis Balczewski is the best!

This is the second truck I have purchased from Dennis. He is knowledgeable, sincere and not pushy. I will be buying my next vehicle from him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tony went beyond the call of duty and found a way to get...

Tony went beyond the call of duty and found a way to get my interest rate down by 2% from what was originally quoted. Tony is a very friendly and kind man. Ed was my sales person and he found a grest deal for me on a used Ford Escape Titanium with low mileage. Ed was a great communicator and kept me informed every step of the way. I would recommend Kayser and both of these gentlemen in a heartbeat!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wouldn't be driving a Lincoln if it weren't for Zach!

Carol & I were very impressed with both the professionalism and product knowledge displayed by Zach Meyer. We actually walked into Kayser with the attitude of we'll take a look but will probably get another Cadillac. Zach took us all around the Lincoln, explaining all the various features & benefits of the car. We left without making a decision. The next day Zach called us on his day off and explained more about the car. Long story short, we purchased the Lincoln. I do not think we would've reached this decision if Zach had not been our salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dennis Baczewski was down to earth and great to work...

Dennis Baczewski was down to earth and great to work with! Dennis was not rushing the sale, but was to the point. We are pleased with our trade and first experience at Kayser.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Zach was great to work with from my very first meeting....

Zach was great to work with from my very first meeting. Even though we were unable to work something out on a vehicle through no fault of his own he was still willing to offer alternatives to something that might work and stayed positive throughout our whole experience and genuinely cared about the customer. This was my first time coming back to Keyser Ford in over 20 years and from my experience I can tell their service and customer service has improved tremendously. I would recommend Zach as a salesperson any day of the week

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding customer service

Dennis made this purchase the easiest most enjoyable car buying experience I ever had. I would highly recommend visiting Kayser Ford and asking for Dennis to anyone in the market for a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Salesman & Excellent Lincoln Service Manager.

Excellent Sales experience again with Alfred Hall. He is always very great to deal with & willing to help. He was very efficent having everything ready for the financial manager Bob Parry ( who was also excellent explaing & helping us get thru the paperwork) when we arrived to pick up the new car. Thank you to both of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Going the extra mile

I was very pleased with my experience at Kayser Ford. The sales person, Al Hall, was professional, friendly and helpful. They worked with me to get me into my new Ford Escape. Thanks so much, Kayser Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Alfred!

Alfred was so great to work with! He made the process easy and stress free. Thanks for your hard work and attention, we really appreciate you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.