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Kayser Ford Lincoln

(1,055 reviews)
Visit Kayser Ford Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (608) 338-1566 (608) 338-1566
Used (608) 807-5359 (608) 807-5359
Service (608) 467-1969 (608) 467-1969

Reviews

(1,055 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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fantastic! Very professional!

Alfred was terrific! Very straight forward and smooth experience. I highly recommend any looking for a vehicle to work with Alfred. No funny business, very proffesional! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeff was super helpful in my purchasing decision last...

Jeff was super helpful in my purchasing decision last year with my new 2018 Escape. He was patient as I asked many questions and even shopped around for other vehicles. But in the end, I bought the Escape as much because it’s a great small SUV as because of Jeff. I will definitely be back for my next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satified customer

Alfred spent a great deal of time explaining the features of the vehicle. Really feel Alfred handled himself with integrity and professionalism. Rob was thorough and explained the financial aspect very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Job!

Alfred was helpful,, informative and attentive to details. He was able to answer all our questions we had on leasing versus buying. He has a pleasant level of communication and made it easy for us to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience from walk-in to drive away!

This is my 2nd new vehicle purchase through Kayser Ford Lincoln, and like my previous purchase experience everything went as smoothly and seamlessly as possible. My sales person, Dennis Balczewski, was very outgoing and engaging with me as a person.He took the time to get to know my needs and wants in a new vehicle. He made some great suggestions and showed me several options that would fit into my financial comfort level. I never felt pressured or rushed by Dennis - but was well informed by him of the pluses and minuses of the various options. After a little looking and comparing my various options, I was able to find the "perfect vehicle". Thanks Dennis! While the "finance" portion of purchasing a vehicle is usually a lot of dry, hard to understand and boring paperwork, Bob Parry was also a pleasure to work with. He actually made the process fun and virtually painless while taking the time to answer the many questions. Bob was able to make my preferred financing option work out just the way I had needed it to - after a major change in how we thought I was going to do it. Many thanks to Mike Belkin (Sales Manager) for his insight in assisting in finding the best financing deals available. Before leaving the dealership, Dennis showed me the new features on my new MKC and asked if there was anything else that I would like to be shown. He then introduced me to Nick Douglas who was very helpful in setting up the Lincoln Way App on my phone and to my new vehicle. He gave lots of helpful advice on how to utilize all the Lincoln Way features. From start to finish, I am a very satisfied customer and would highly recommend both Dennis as a sales person and Kayser as a dealership! Many thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ford Escape Purchase

My husband and I were “just looking” at a Ford Escape on the Used Car lot when Dennis Balczewski approached us asking if we had any questions. He answered the questions we had, was very personable, did not come off as a high pressure salesman. That was so refreshing. Dennis was very professional and knowledgeable. He let us take the vehicle home to make sure it fit in our garage, which sealed the deal. The entire experience was great, from Dennis to Fran D’Amato in finance. Fran was a pleasure to work with as well. We will highly recommend this dealership. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a very nice dealership, everyone I encountered was...

It was a very nice dealership, everyone I encountered was very friendly and helpful. They also have many options to choose from, but don’t pressure anyone to buy anything. Dennis was very informative and sweet. He helped me make the decision to buy this car on my own instead of pressuring me and I am very grateful that I got him as my salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful

This dealership was a complete joy to work with. Very professional, knowledgeable and informative on the vehicle we were interested in. Alfred Hall was a superior salesman. He took us on our very first Lincoln test drive, nothing like any other test drive we've done before & we've owned a lot of vehicles. He was very thorough when showing us all the features in the Lincoln Navigator. We will highly recommend this dealership. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy Experience

Great and easy experience working with Tim Gillham, Tim was knowledgeable and took the time needed to go over my purchase resulting in a smooth and easy transaction. Tony Scialabba had the paper work ready and I was out the door with my new vehicle in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very clean and accommodating facility. The staff met and...

Very clean and accommodating facility. The staff met and worked with (especially Tim & Fran) were respectful, helpful and friendly. I live with pain every day due to my health, so I was extremely pleased that they made the whole experience go so smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.