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Kayser Ford Lincoln

(1,055 reviews)
Visit Kayser Ford Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (608) 338-1566 (608) 338-1566
Used (608) 807-5359 (608) 807-5359
Service (608) 467-1969 (608) 467-1969

Reviews

(1,055 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Stress-free buying experience

Everyone we interacted with was great. Alfred was extremely responsive and easy to work with. The team did a great job of providing me everything I needed to make a buying decision but not making me feel pressured to make a purchase. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Use vehicle purchase

Excellent experience with a great salesperson! Dennis made the experience very pleasant, provided all the detailed information we need to make a decision, and we were very happy with how everything went.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another great deal and even better buying experience!!...

Another great deal and even better buying experience!! Straight forward dealing with no games from a great family owned dealership. Thank you Mike Belken and team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great, speedy, experience. This is my second...

I had a great, speedy, experience. This is my second vehicle in the last 3 years with the same sales person and finance team. I enjoy not dealing with haggling and the website had great info. The salesperson also noticed there was a potential recall on paint chipping on my previous purchase which I will look into.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service and upfront pricing. Both Tim in Sale...

Excellent service and upfront pricing. Both Tim in Sale and Fran in finance were prompt, and helpful. Overall shopping at Kayser was a very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They treated us with kindness and respect. They respected...

They treated us with kindness and respect. They respected the decisions that we made and made sure we were making the right choice. Dennis and Fran made sure it was an easy and simple process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership is fantastic! They’re honest about...

This dealership is fantastic! They’re honest about prices, don’t try to haggle with you, and provide excellent customer service. I was helped by Tim Gillham who set me up with a new/used Ford Fusion and I drove it off the lot in under 2 hours. This was my first time buying a car and Tim was very understanding and helpful. The whole process was a great experience and I will be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dennis was fantastic! He found exactly what we wanted...

Dennis was fantastic! He found exactly what we wanted within minutes. He explained the process and set our expectations. He listened to our wants & needs and addressed our concerns. This was the best car buying experience I’ve ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tim Gillham is an excellent salesman!

Our experience was excellent! We called ahead to make sure the car was still there. Tim Gillham answered the call. By the time we got there the car was washed outside and cleaned inside. We test drove, and loved it. We were paying cash, so about an hour later we were driving home. It was a wonderful experience, and we would work with Tim Gillham again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service

I had sent an inquiry about a used vehicle, and Scott Ficus reached out to me. Scott was incredibly pleasant to work with. I did not feel like he talked AT me like most dealerships. He was honest with me, and I didn't feel like I was getting the run around. Tony also worked to find a loan with terms that he felt were acceptable for me. Tony was very personable and easy to work with as well. Although I didn't end up purchasing a vehicle at that time, Scott and I are still in touch to look for the perfect vehicle, and I will definitely be returning to Kayser. If you want someone that truly listens to what you are looking for and goes the extra mile to make your car search and buying experience a pleasant one, I would highly recommend Scott!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.