Reviews
Stress-free buying experience
Everyone we interacted with was great. Alfred was extremely responsive and easy to work with. The team did a great job of providing me everything I needed to make a buying decision but not making me feel pressured to make a purchase. Would definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Use vehicle purchase
Excellent experience with a great salesperson! Dennis made the experience very pleasant, provided all the detailed information we need to make a decision, and we were very happy with how everything went.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Another great deal and even better buying experience!!...
Another great deal and even better buying experience!! Straight forward dealing with no games from a great family owned dealership. Thank you Mike Belken and team!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great, speedy, experience. This is my second...
I had a great, speedy, experience. This is my second vehicle in the last 3 years with the same sales person and finance team. I enjoy not dealing with haggling and the website had great info. The salesperson also noticed there was a potential recall on paint chipping on my previous purchase which I will look into.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and upfront pricing. Both Tim in Sale...
Excellent service and upfront pricing. Both Tim in Sale and Fran in finance were prompt, and helpful. Overall shopping at Kayser was a very good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They treated us with kindness and respect. They respected...
They treated us with kindness and respect. They respected the decisions that we made and made sure we were making the right choice. Dennis and Fran made sure it was an easy and simple process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership is fantastic! They’re honest about...
This dealership is fantastic! They’re honest about prices, don’t try to haggle with you, and provide excellent customer service. I was helped by Tim Gillham who set me up with a new/used Ford Fusion and I drove it off the lot in under 2 hours. This was my first time buying a car and Tim was very understanding and helpful. The whole process was a great experience and I will be returning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dennis was fantastic! He found exactly what we wanted...
Dennis was fantastic! He found exactly what we wanted within minutes. He explained the process and set our expectations. He listened to our wants & needs and addressed our concerns. This was the best car buying experience I’ve ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim Gillham is an excellent salesman!
Our experience was excellent! We called ahead to make sure the car was still there. Tim Gillham answered the call. By the time we got there the car was washed outside and cleaned inside. We test drove, and loved it. We were paying cash, so about an hour later we were driving home. It was a wonderful experience, and we would work with Tim Gillham again!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service
I had sent an inquiry about a used vehicle, and Scott Ficus reached out to me. Scott was incredibly pleasant to work with. I did not feel like he talked AT me like most dealerships. He was honest with me, and I didn't feel like I was getting the run around. Tony also worked to find a loan with terms that he felt were acceptable for me. Tony was very personable and easy to work with as well. Although I didn't end up purchasing a vehicle at that time, Scott and I are still in touch to look for the perfect vehicle, and I will definitely be returning to Kayser. If you want someone that truly listens to what you are looking for and goes the extra mile to make your car search and buying experience a pleasant one, I would highly recommend Scott!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
