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Kayser Ford Lincoln

(1,055 reviews)
Visit Kayser Ford Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (608) 338-1566 (608) 338-1566
Used (608) 807-5359 (608) 807-5359
Service (608) 467-1969 (608) 467-1969

Reviews

(1,055 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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On November 13, 2019, I purchased a lightly used 2019...

On November 13, 2019, I purchased a lightly used 2019 Ford Expedition Max. I couldn't ask to be treated any better! Tim Gillham (Sales) and Fran D’Amato (Finance) are great to work with! I definitely wouldn’t hesitate to have them help me with my next car purchase. Jay Gravitt, Beloit, Wisconsin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Needed a work van fast!

Scott at Kayser Ford Used was thorough and took time to understand our needs, and made sure to find us the best deal he could. I am very confident that we found the best work van we could, at exactly the right price point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Car Buying Experience!

Tim Gilliam and Fran D'Amato were both a pleasure to work with. Both were very friendly and made the car buying experience very easy and comprehensible (as someone buying their first car from a dealer). Got a great deal on my vehicle and would recommend this dealer to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Alfred is the best ever !!

The process wasn’t long at all !! Everything went Very smooth! I love my car So so so much thanks Alfred and the Lincoln family !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the first phone call to driving away with my...

From the first phone call to driving away with my repaired car everything was easy and taken care of. Communication was spot on. Thank you Denny

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Trouble free smooth sales experience!

Alfred Hall was a pleasure to deal with in our sales experience as was Ryan Kutty in finance. They were both very knowledgeable and helpful in their respective areas of expertise! Thank you for making the purchase of our 2020 Aviator very smooth and trouble free event. Sincerely, Al & Karin Kraft

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We arrived on the lot an hour before close and Tim was...

We arrived on the lot an hour before close and Tim was more than happy to help us. He answered all our questions about the vehicle and stayed late to make sure we could take the car home that night. This was the easiest car buying experience. Completely stress free and no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Buying Experience

The entire staff was quite helpful, clear, and excellent communicators. I sensed that I was making a good decision with my purchase. I also admire the commitment to sustainability this dealer has in the community

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service and they are very efficient

Joe, Andrew and Fran were very friendly, helpful and welcoming. They provided us with excellent service! The buying process was quick and went very smoothly thanks to the three of them. We have purchased a vehicle in the past from them and will continue to do so, as well as, recommend Kayser and their great team to everyone we know. Thank you for your hard work! It is very much appreciated! They put their customers first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great place to buy a car

It was a pleasure to buy a car from the professional at kayser. Scott the salesman was polite and helpful and answered any thing I wanted to know. Also Tony was great with getting the paper work done in a short time . It was like we were family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.