Reviews
Write a reviewTop notch service support - Always helpful
I use Preferred Ford to service my Mustang and Escape. They always find a way to fit me in, and service is done right, on time, and with a smile and any extra helpful suggestions. I'll keep bringing my cars to Preferred.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out Tom! Reviews like these mean the world to us here at Preferred Ford and I will be sure to relay to the team. Take care and have a great day! The Preferred Ford Team
Great Customer Service
Was looking for a vehicle for my son. something around $3000. Test drove a vehicle. decided to buy it a couple days later. purchased vehicle and left dealership. got a few miles down the road and returned to dealership. something was seriously wrong/different from when i test drove it. vibrated enough to knock out fillings from teeth. they took it in and found a couple parts were bad. promised to make it right and they did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank-you for your review I am glad you found a vehicle for your son in the price range you were looking for, also glad to hear they took care of the issues right away. Thank-you for choosing Preferred Ford.
Great Service!
I never felt pressured ! I don't have the best credit and they went out of their way to find me a great loan for a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GKL Car Lover, thank so much for writing this review for us and for giving us the highest possible rating! We hope to see you again soon! The Preferred Ford Team
Oil Change
Customer Service is very helpful and fast the Manager is very knowledgeable and great to work with........
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, thank you for a great review and the best possible rating! We appreciate your business and look forward to seeing you again in the future. The Preferred Ford Team
Mr truck
Sales and service department go out of there way to make sure your needs are taking care of. Grade A establishment. Parts was very knowledgable and helpful as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving this great review for us Truck Man and for giving us the highest rating in every category! Reviews like these mean the world to us here at Preferred Ford. Take care and have a great day! The Preferred Ford Team
Best experience ever with Preferred Ford
Great experience with buying our new Ford Edge. John Sweeney our salesman was the best salesman we have every had. John was able to find the perfect car for us and we enjoyed the time we spent with the staff at Preferred
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the 5 star rating! We are pleased to know John was able t help in a professional manner. We appreciate your business and look forward to serving you again! The Preferred Ford Team
Great friendly staff..
Bought my new truck here at Preferred Ford in Grand Haven, MI and had the most pleasant experience. Mr. Michael St. Cyr did a fantasic job finding the truck we were looking for. My wife and I are so happy we decided to stop by when we were looking for a vehicle. Their service dept. is also friendly and courteous and always on time. Thank you all so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fidel, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we are so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. The Preferred Ford Team
Davidfordfan
The best dealership ever. From Donnie Blackmer in service to Larry Newell the mechanic. They get right to it when I come in. best service dept. ever. I recomend you to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love my fiesta
Awesome sales guy. Friendly people. My son is looking for a car also
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking a moment to tell others about your experience with us! We appreciate your kindness and the highest rating! Please don't hesitate to reach out if we can assist you in the future. The Preferred Ford Team
best experience
We were treated like they wanted our business and went out of the way to prove it
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you and we look forward to doing so again! The Preferred Ford Team