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Don Miller East

(1,252 reviews)
Visit Don Miller East
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 state dealer award View 12 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (608) 338-0647 (608) 338-0647
Used (608) 729-3839 (608) 729-3839
Service (866) 452-7318 (866) 452-7318

Inventory

See all 181 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2011.
Don Miller Subaru East is proud provide quality new Subaru vehicles in Madison. With models like the new Legacy Forester Outback Impreza Crosstrek and Ascent we have something for every taste and need. Come visit us at 5401 High Crossing Blvd. for New and 5339 Wayne Terrace for Used (Just one mile east of East Towne Mall) to see our vehicles and take one for a test drive.

Service center

Phone number (866) 452-7318

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(1,252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Miller East from DealerRater.

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Blaine set up a test drive for me that evening and

Blaine set up a test drive for me that evening and because I loved the new 2025 Forester, he made it effortless to have it ready to be picked up the next evening. This is my first Subaru, and I was happy with how straight up they were with the different options without any heavy sales pressure. Thanks, Blaine!

Blaine set up a test drive for me that evening and

Blaine set up a test drive for me that evening and because I loved the new 2025 Forester, he made it effortless to have it ready to be picked up the next evening. This is my first Subaru, and I was happy with how straight up they were with the different options without any heavy sales pressure. Thanks, Blaine!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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CJ greeted me promptly and helped me purchase the vehicle

CJ greeted me promptly and helped me purchase the vehicle I was looking for. He was helpful in addressing my questions and showing me the vehicle I had found online. He also got me the price I was looking for. When I picked up my new vehicle, CJ took time to show me all the features and make sure it was ready to go. My experience would have been better if the Delivery Specialist (software expert) had been available at that time instead of requiring an additional visit.

CJ greeted me promptly and helped me purchase the vehicle

CJ greeted me promptly and helped me purchase the vehicle I was looking for. He was helpful in addressing my questions and showing me the vehicle I had found online. He also got me the price I was looking for. When I picked up my new vehicle, CJ took time to show me all the features and make sure it was ready to go. My experience would have been better if the Delivery Specialist (software expert) had been available at that time instead of requiring an additional visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Easy, quick and painless smooth process.

Easy, quick and painless smooth process. Thankfully a vehicle meeting my needs was available. All my questions were answered clearly.

Easy, quick and painless smooth process.

Easy, quick and painless smooth process. Thankfully a vehicle meeting my needs was available. All my questions were answered clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Bad Customer Service (Sales)) after Purchase.

Bad Customer Service (Sales)) after Purchase. Complained to GM, did no good. They take your money and run. Wouldnt refer them to anyone.

Bad Customer Service (Sales)) after Purchase.

Bad Customer Service (Sales)) after Purchase. Complained to GM, did no good. They take your money and run. Wouldnt refer them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Super easy buying process!

Super easy buying process! Worked with Mason and there was no pressure and he was always available to answer any questions I had.

Super easy buying process!

Super easy buying process! Worked with Mason and there was no pressure and he was always available to answer any questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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CJ was awesome!

CJ was awesome! We came in to look at a vehicle, and we are so glad he was the one to help us. He was knowledgeable, personable, and didn't make us feel like he was pushing us to buy. He listened to our needs, presented the facts and numbers, and did what he could to ensure we would be happy and leave with a vehicle we loved. Not only did he take the time explaining everything, but he also took time to ensure we understood the technology in the car and were able to pair our phones, knew the functions available, and services available. He went out of his way, even personally detailed our vehicle, so we could take it home on an already busy day for him. Rory in finance was great, as well. He took time to explain the different packages for warranties and didn't make us feel pressured into adding any additional coverage to the Subaru we bought. He was upfront and honest about everything. He has an infectious energy that makes you feel welcomed and excited to be in finance, which usually is the least fun part of buying a vehicle. I 10/10 recommend Don Miller Subaru East and CJ to anyone that is even considering buying a Subaru. From my experience, you won't be pressured to buy, but you'll be educated and provided excellent service.

CJ was awesome!

CJ was awesome! We came in to look at a vehicle, and we are so glad he was the one to help us. He was knowledgeable, personable, and didn't make us feel like he was pushing us to buy. He listened to our needs, presented the facts and numbers, and did what he could to ensure we would be happy and leave with a vehicle we loved. Not only did he take the time explaining everything, but he also took time to ensure we understood the technology in the car and were able to pair our phones, knew the functions available, and services available. He went out of his way, even personally detailed our vehicle, so we could take it home on an already busy day for him. Rory in finance was great, as well. He took time to explain the different packages for warranties and didn't make us feel pressured into adding any additional coverage to the Subaru we bought. He was upfront and honest about everything. He has an infectious energy that makes you feel welcomed and excited to be in finance, which usually is the least fun part of buying a vehicle. I 10/10 recommend Don Miller Subaru East and CJ to anyone that is even considering buying a Subaru. From my experience, you won't be pressured to buy, but you'll be educated and provided excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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CJ and Rory were great to work with.

CJ and Rory were great to work with. CJ was friendly and knowledgeable about the vehicle we purchased. Rory was great in financing. He had no hidden figures; everything was clear and to the point. We live about 2 hours away from this dealership, but I would go out of my way to purchase a vehicle here again. Everyone there was so easy to work with and made the whole purchase process easy.

CJ and Rory were great to work with.

CJ and Rory were great to work with. CJ was friendly and knowledgeable about the vehicle we purchased. Rory was great in financing. He had no hidden figures; everything was clear and to the point. We live about 2 hours away from this dealership, but I would go out of my way to purchase a vehicle here again. Everyone there was so easy to work with and made the whole purchase process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Just a few words of praise for the great job Maddie Lemke

Just a few words of praise for the great job Maddie Lemke at Don Miller Subaru East did in getting me into a 2024 Subaru Impreza RS deep RED. I went to Don Miller east because it's just a mile from my home. I had done my research, knew the model and color I wanted, and Maddie found the perfect match in the RS trim (certified pre-owned) without the $2100 extras I did not need (power seat, moon roof, Harmon Cardon stereo). She was very knowledgeable, didn't xx me, and gave me honest advice on trade-in. I had some concerns about class action lawsuits vs Subaru relating to TCV, head gasket, oil filter leaks on this model. She investigated each and we verified that they are covered by extended warranties. She put my concerns to rest. She was very patient with my many questions and excessive yacking. She made buying a new car (after 26 years) a very pleasant experience. If you want/need a new Subaru, contact Maddie! She will take care of you!

Just a few words of praise for the great job Maddie Lemke

Just a few words of praise for the great job Maddie Lemke at Don Miller Subaru East did in getting me into a 2024 Subaru Impreza RS deep RED. I went to Don Miller east because it's just a mile from my home. I had done my research, knew the model and color I wanted, and Maddie found the perfect match in the RS trim (certified pre-owned) without the $2100 extras I did not need (power seat, moon roof, Harmon Cardon stereo). She was very knowledgeable, didn't xx me, and gave me honest advice on trade-in. I had some concerns about class action lawsuits vs Subaru relating to TCV, head gasket, oil filter leaks on this model. She investigated each and we verified that they are covered by extended warranties. She put my concerns to rest. She was very patient with my many questions and excessive yacking. She made buying a new car (after 26 years) a very pleasant experience. If you want/need a new Subaru, contact Maddie! She will take care of you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Bought our first subaru with the help of Blaine T.

Bought our first subaru with the help of Blaine T. He was informative and realistic. We love our new car!

Bought our first subaru with the help of Blaine T.

Bought our first subaru with the help of Blaine T. He was informative and realistic. We love our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Really enjoyed working with Blaine and the staff when

Really enjoyed working with Blaine and the staff when deciding on a Subaru best suited for myself. It looks like new and is very clean and attractive looking and easy to drive. Manuals are intact and ready to read and Blaine took me through all the necessities needed to drive this "like New" vehicle. Very happy witht he service and staff!

Really enjoyed working with Blaine and the staff when

Really enjoyed working with Blaine and the staff when deciding on a Subaru best suited for myself. It looks like new and is very clean and attractive looking and easy to drive. Manuals are intact and ready to read and Blaine took me through all the necessities needed to drive this "like New" vehicle. Very happy witht he service and staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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