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McDonald Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (54 reviews)
Visit McDonald Ford
Sales hours: 9:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (866) 897-9190 (866) 897-9190
Used (866) 906-0182 (866) 906-0182
Service (866) 906-7781 (866) 906-7781

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (54 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very friendly staff.

Richard was my sales man and I couldn't be happier with him. He showed me how to use everything in my car before I left the lot and I felt like I could trust him completely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Deal, Great people

I had looked all over the state for the vehicle I wanted, and McDonald had the best one, and with a great price. Joe was an absolute pleasure to work with and highly recommend you look him up. Everyone was great from the sales staff to Brittany in financing. Even after the deal was done and I had driven back home 2-1/2 hours, Joe still made sure I was taken care of helping me get a part needed for the soft top on the Jeep I bought. Thank again Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Deal in Town

I have been a customer of Mcdonald Ford in Freeland since 2006. I have purchased 4 vehicles from them. The service is great and the deals are superb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fun and easy!

We were immediately greeted upon arriving. The staff made the entire experience fun and pleasant. We will come here for all our vehicles from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My Shiny New Toy

Everybody knows buying a new car can be a daunting experience. One thing we all should learn as we grow older and wiser is the importance of good customer service. I had an excellent experience with McDonald Ford in Freeland, Michigan as I recently decided on a new Mustang GT. Sales Rep Joe Sax answered my phone call, listened to me, and delivered exactly what I was looking for, and as I insisted, quickly. Finance guy Chris Galus, cheerfully guided my wife and I through the piles of paperwork. He too understands the difference good customer service makes to the customer. Couldn't be more satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loved my experience at McDonald Ford!

My salesman Brad was great. I was able to test drive a couple vehicles and ended up buying used. Would recommend McDonald Ford to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Salesman Richard was great

Salesman Richard was great, good price on the used Mustang. Customer service by Brittany in the office was not so good.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 Cadillac

Brad was. Great made the process of buying a car painless. He was uber professional and made us very comfortable outstanding. Chris in financing was great and got us 1.99% on the car. I was not a stranger after the purchase. Will be a repeat customer based. Non my 5 star service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great!!

The staff was very helpful. From the sales to the service department. Everyone was highly professional and very knowledgeable. I cannot recommend them enough. Will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GREAT!!!!

The customer service was excellent they made my car buying experience pain less and easy and got me approved in one hour!!! And I drove away in the car I wanted. Thank you McDonald Ford!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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