Reviews
Write a reviewVery friendly staff.
Richard was my sales man and I couldn't be happier with him. He showed me how to use everything in my car before I left the lot and I felt like I could trust him completely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great Deal, Great people
I had looked all over the state for the vehicle I wanted, and McDonald had the best one, and with a great price. Joe was an absolute pleasure to work with and highly recommend you look him up. Everyone was great from the sales staff to Brittany in financing. Even after the deal was done and I had driven back home 2-1/2 hours, Joe still made sure I was taken care of helping me get a part needed for the soft top on the Jeep I bought. Thank again Joe!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Deal in Town
I have been a customer of Mcdonald Ford in Freeland since 2006. I have purchased 4 vehicles from them. The service is great and the deals are superb.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fun and easy!
We were immediately greeted upon arriving. The staff made the entire experience fun and pleasant. We will come here for all our vehicles from now on!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My Shiny New Toy
Everybody knows buying a new car can be a daunting experience. One thing we all should learn as we grow older and wiser is the importance of good customer service. I had an excellent experience with McDonald Ford in Freeland, Michigan as I recently decided on a new Mustang GT. Sales Rep Joe Sax answered my phone call, listened to me, and delivered exactly what I was looking for, and as I insisted, quickly. Finance guy Chris Galus, cheerfully guided my wife and I through the piles of paperwork. He too understands the difference good customer service makes to the customer. Couldn't be more satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Loved my experience at McDonald Ford!
My salesman Brad was great. I was able to test drive a couple vehicles and ended up buying used. Would recommend McDonald Ford to anyone.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Salesman Richard was great
Salesman Richard was great, good price on the used Mustang. Customer service by Brittany in the office was not so good.
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2011 Cadillac
Brad was. Great made the process of buying a car painless. He was uber professional and made us very comfortable outstanding. Chris in financing was great and got us 1.99% on the car. I was not a stranger after the purchase. Will be a repeat customer based. Non my 5 star service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great!!
The staff was very helpful. From the sales to the service department. Everyone was highly professional and very knowledgeable. I cannot recommend them enough. Will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT!!!!
The customer service was excellent they made my car buying experience pain less and easy and got me approved in one hour!!! And I drove away in the car I wanted. Thank you McDonald Ford!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
