Bath Subaru

I had an incredibly negative experience with the owner and I cannot recommend this place. While I was waiting for my vehicle to be serviced and the waiting room was full, so I sat at a table on the EMPTY sales floor. A man came up and told me to move, and I said there's no seats in the waiting room and if someone needs to sign paperwork, I'm happy to move. He continued to harass me about moving, even after I repeatedly asked him to leave me alone. He later identified himself as the owner. He used threatening language like, "You need to learn a lesson about respect" and "I'm going to teach you a lesson." He also said that if you use their service department, you're not considered a customer. So something to consider. Others on the staff apologized for his behavior, but its absolutely ridiculous.

My husband and I moved from Ohio to Maine and my lease was up on my 2019 Forester. We stopped in at Bath Subaru thinking that we would not be taking a new car home. Jeff and Ben spent time with us. They happened to have one new Forester on the lot and we ended up with a new car and a new lease. It was a pleasant experience. When I contacted Ben at a later date to ask questions on the remote start I was treated exceptionally well and we got issues resolved. Bath Subaru will be a part of our car experiences while we are here in Maine. Our dealership in N. Olmsted, Ohio was the same way. Thank you to Subaru for the experienced personnel they have. I trust them! I would recommend this dealership to anyone looking for a Subaru and would recommend a Subaru to anyone looking for a great handling car. They are reliable! This is my fifth Subaru!

Went to Bath Subaru with my sister to look at used Foresters. Found one she liked. Benjamin was the salesman and couldn’t have been more helpful. He was very courteous, knowledgeable and honest. No high pressure. He deserves a raise.

Beware of the bait and switch! The offer I received in no way resembled the advertised price. This is a dealership that does business with smoke and mirrors not with the transparency we should demand. My own experience with John Harper and Jeff Saleeby was not a positive one - I'd recommend you look elsewhere for a good deal on a Subaru.

I recently purchased a 2020 Forester Sport from Bath Subaru. This was my first time buying a new vehicle and the employees at Bath Subaru helped to make the whole experience easy. The staff members I worked with were very professional and friendly (Jeff, Dennis and Blake). If you are looking for a new or used vehicle, I highly recommend visiting the kind and caring staff at Bath Subaru!

Worst car dealership of all time. Sold us a car that started malfunctioning within days. Multiple trips to service department within first few weeks of ownership (as in they kept claiming to have fixed it, returned the car to us, and it was always still malfunctioning). The owner, “Bruce”, gets personally involved. He’s all smiles at first but as soon as you lose your patience with their antics he’ll start berating you (I’m not the only one read the other reviews). This is a crooked chop shop on the side of the road. They aren’t even in Bath they are in Woolwich. The townspeople of Bath probably ran these lowlifes across the river with pitchforks. Save your wallet and precious time and purchase your Subaru or other next vehicle somewhere else.

Because of the owner’s antics and total disrespect of my wife, we will never buy a vehicle from him again. Love the Subaru brand but not this dealer. Staff is fine but the owner needs to go.

First of all, there was one very nice person in the service department, a woman and she has been cheerful and helpful every time I talk to her but that is where the positivity ends. Every time I call for help here the people I've spoken to have been rude and abrupt making me almost feel sorry for bothering them. This isn't right. If you call the medical clinic across the river I work, Midcoast Internal Medicine, you will be greeted with kindness and understanding and we will take time for you not treat you like a nuisance just because you are calling with a simple question. Because, guess what, That's my job! My job is to give the best care I can to my patients. Your job is to do that for your customers. I will never get another vehicle from this horrible place again. The worst customer service I've experienced anywhere for anything.

Horrible service in the service department. They will try to rip you off. (unfortunatley the salesman that sold us the car was good, but will probably lose out on the next car because of the service manager.) She should be fired. Take it to Prime Subaru in Saco, it is worth the drive!

I received very bad service at Bath Subaru. After traveling two hours for an appointment, I was told they could not see me that day. When I arrived they said they had "moved on." No understand of my needs; no attempt to accommodate me. I was told that I was late like I was a disobedient child. When I said that this was bad service and that I wouldn't be back the owner castigated me for my behavior. They acted like they didn't need or want my business. Do yourself a favor, drive to Bangor, Auburn or Portland, where they want to service cars. I own three Subarus, and I wouldn't use them if I was broken down in front of there dealership.